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Best Western The Plaza Hotel

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Best Western The Plaza Hotel
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1,272 Reviews from our TripAdvisor Community

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Showing 1,207: English reviews
Aiea
Reviewed 14 January 2016 via mobile

Our stay here at Best Western has been great so far. The rooms are pretty spacious, free Wi-Fi, microwave, mini fridge and coffee maker. There is a gym and pool in the hotel. I just wish they had a play area for families with little children to play in. Our room attendant Annie is very friendly and a family oriented...

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Helpful?
Thank Mel M
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Mel M, Thank you for staying at BEST WESTERN The Plaza Hotel earlier this month! We are thankful and appreciative of your decision to stay with us. Thank you for sharing your experiences with us while you were in the hotel. We hope by now you have been allocated housing. Thank you for acknowledging Annie for the service she...

Reviewed 10 January 2016 via mobile

I have to say that this hotel staff is amazing. The staff that made my family feel at home include Mr. Les, Mrs. Beau, Ms. Lan, and Mr. James. Me and my family have no issues with the hotel and I would definitely stay here every time. The staff here are very professional and have alot of information that the...

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1Thank Frank R
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Frank R, Thank you for staying at BEST WESTERN The Plaza Hotel earlier this month! We are appreciative you selected us to welcome you and your family to Hawaii! Moving from the mainland can be difficult and so our staff ensures that as you mentioned, "are treated like family!" Thank you for recognizing Beau, Lan, James, and Les. We...

North Pole, AK, United States
Reviewed 10 January 2016

Family of 3 on our way to Kauai and had to stay one night in Honolulu. This hotel had everything we needed - free airport service and restauarnt on site. Beds were comfortable and showers were hot. Hotel is a bit older and bathroom only has room for 1. I would stay here again only for a one nighter and...

Review collected in partnership with Best Western
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Helpful?
Thank Denise G
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Denise G, Thank you for staying at BEST WESTERN The Plaza Hotel a few weeks back! Thank you for taking the time to write a review as well and for sharing your experiences. We are pleased to hear that for your short stay over, we were able to accommodate you and meet your expectations. We are working on a...

Denver, Colorado
Reviewed 9 January 2016

I have used this hotel, Best Western the Plaza for all my business trip over the last 4 years. The staff, especially Rose and Beau, at the Front Desk are simply incredible. They go beyond normal to make sure all your needs are met, not to mention their happy, helpful and fun personalities. Their welcome to everyone if infectious. I...

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Helpful?
Thank dean r
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha dean r, Thank you for returning to BEST WESTERN The Plaza Hotel earlier this month! We are appreciative of your patronage! Thank you also for writing a review and sharing your experiences with us. Thank you for recognizing Rose and Beau on their great service! We have already shared your review with them and recognized them for a job...

North Collins, New York
Reviewed 6 January 2016

Many positives of this hotel: near McDonald's, clean rooms (only one cockroach in the sink), helpful management, nice pool area, good restaurant and gift shop on site, within walking distance of several small local restaurants and a Starbucks, near the public bus stop, and reliable airport shuttle. The negatives included: no elevators to all floors, noisy rooms, since it is...

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Helpful?
Thank 300kathyd
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha 300kathyd, Thank you for staying at BEST WESTERN The Plaza Hotel a couple weeks ago! I do apologize for the delayed response to your review. As you mentioned in your review, we do have many positives here, the main one being a great location to the airport. Regarding the concerns you mentioned, our elevators in the tower do go...

Appleton, WI
Reviewed 5 January 2016

I want to recognize Cheral who treated us so nicely when we checked in. After an ordeal at the rental car office, I was not in a good mood. Cheral recognized that and showed tremendous empathy and went above and beyond to make us feel welcome.. Later, she gave us excellent recommendations for activities near by and for a great...

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Helpful?
Thank ValueSeeker2
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha ValueSeeker2, Thank you for staying at BEST WESTERN The Plaza Hotel a few weeks ago! We are appreciative of your stay! Thank you also for writing a review and for recognizing Cherae and the service she provided. We have recognized her for a job well done and along with the other employees, they do go above and beyond to...

Reviewed 4 January 2016

Our room was located on the side closest to the highway, so needless to say it was very noisy. But what made up for it was the service and care from the hotel staff on everything we needed. If you get the chance to stay here, be sure to ask for Cherae at the Front Desk. She provides impeccable service!...

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Thank JoeFuertes
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha JoeFuertes, Happy New Year and thank you for staying at BEST WESTERN The Plaza Hotel! Thank you for writing a review and recognizing Cherae for the service she provided you. We do apologize for the noisy room you received and wanted to let you know that we do have quieter rooms in the hotel. Again, we are glad to...

Anchorage, United States
Reviewed 2 January 2016

We spent one night here on our way to Kauai. The service was fine and the Restaurant was good but the room was in serious need of updating. It was also rather loud at times as other guests walked down the hall talking. We didn't get a great nights sleep.

Review collected in partnership with Best Western
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Thank Allison B
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha and Happy New Year Allison B, Thank you for staying at BEST WESTERN The Plaza Hotel recently! Thank you for sharing that the service was fine and the restaurant was good. We are working to do a room refresh this year and so hope you will look at our website later this year to see what we have done....

Saint Louis, Missouri
Reviewed 2 January 2016

These is a good value if you want to stay near the airport. The room was large, clean, and had good internet. The building is a little old so you will hear people in the neighboring rooms, especially in the bathroom. Also, there can be a significant amount of noise from the lower and elevated highway.

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Thank b B
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha and Happy New Year b B! Thank you for staying at BEST WESTERN The Plaza Hotel to start 2016! Thank you for your review and sharing your experiences. We are always looking at ways to improve our hotel and will use your comments to move forward. Thank you again and wish you the best for 2016! Mahalo, Brent Kitsu...

Shoreline, United States
Reviewed 1 January 2016

Chose to stay here as we had an early flight. Room was fine for a one-night stay. The bed was kind of small for two. The road noise was a bit loud. Okay for an overnight but probably not an extended stay. The bus driver was exceptionally sweet and helpful.

Review collected in partnership with Best Western
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Thank Ken A
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha and Happy Holidays Ken A, Thank you for staying at BEST WESTERN The Plaza Hotel to end 2015! Thank you for sharing your experiences with us and we will look into the concerns you brought up. Based on your review, you were in a room with 2 double beds. We do have king beds and apologize we were not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Best Western The Plaza Hotel

Address: 3253 N Nimitz Hwy, Honolulu, Oahu, HI 96819-1907
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $243 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western The Plaza Hotel 2.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline and Best Western so you can book your Best Western The Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Honolulu
Best Western The Plaza Hotel Honolulu, Hawaii
Hotel Style:
#36 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Best Western The Plaza Hotel staff and other travellers.
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Questions? Get answers from Best Western The Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from Nimitz Highway due to thin hotel windows.”
 of 5 bubbles DolphinDreamer808, 12 Feb 2017 | Read review
“poolside rooms are nice”
 of 5 bubbles kimberlylouise79, 10 Feb 2017 | Read review
“We had a room directly next to the highway and it was quite loud.”
 of 5 bubbles bctraveller616, 6 Feb 2017 | Read review
“King rooms are best, but the double rooms are good too.”
 of 5 bubbles 401nate, 1 Feb 2017 | Read review
“Get a room up high, and stick to Southern rooms (the airport is quieter than the highway)”
 of 5 bubbles 831brandong, 1 Feb 2017 | Read review
5 of 5