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Best Western The Plaza Hotel

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Best Western The Plaza Hotel
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1,272 Reviews from our TripAdvisor Community

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Showing 1,207: English reviews
Reviewed 17 December 2015 via mobile

We stayed here while waiting for a house. It wasn't long, but we were impressed by everyone and everything (except maybe the pancakes lol). If you are moving, contact Les for their TLA rate. Ours included two dogs and parking, so it didn't have to come out of pocket. Others' without dogs have included meal vouchers I hear. Speaking of...

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Helpful?
Thank Stephanie S
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha and Happy Holidays, Thank you for your most recent stay at BEST WESTERN The Plaza Hotel! As you mentioned in your review, we are a great hotel for service personnel and TLA families. We have a great location and offer a lot of amenities to our guests. We recently made some changes to the pancakes and so hopefully you...

Honolulu, Hawaii
Reviewed 16 December 2015

We have been in the hotel for about a week now and the staff here are SOOO friendly! Our Room Attendant, Mercy, is always smiling and makes sure we get what we need to have a clean and pleasant stay in the room! I would most definitely recommend staying here when you come to Oahu!

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Helpful?
Thank Laura S
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha and Happy Holidays Laura S, Thank you for your most recent stay at BEST WESTERN The Plaza Hotel! We are appreciative of your stay and time to write a review! It is nice to see that you are still in the hotel and are sharing your first hand experiences with others. Thank you for acknowledging Mercy for her smile...

Barrie, Ontario, Canada
Reviewed 16 December 2015

We stayed for four nights, we were upgraded to a suite. Very close to Airport and highway. Ear plugs are provided in your room for your convenience. We did not use ours. This hotel is used my many military family's waiting for housing. Small outdoor pool and exercise room at this hotel. Restaurant onsite but no free breakfast at this...

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Helpful?
Thank juanitaBrandt
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha juanitaBrandt, Thank you for staying at BEST WESTERN The Plaza Hotel recently! We are appreciative of your time to write a review as well and share your experiences. Though we don't have suites, you were probably upgraded to our deluxe rooms which seem like suites because they are so much larger! We apologize to hear that our staff did...

Seal Beach, California
Reviewed 16 December 2015

My thanks again to the staff of the Plaza Hotel. I remember especially Mena, Charae, Chandra, and the front desk staff, as well as the Kunai store and housecleaning. To all my big "mahalo" for a pleasant time. The room was very clean, quiet, and with good views of the city and surrounding Oahu areas. Using the hotel garage was...

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Helpful?
Thank Henry B
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Henry B, From the staff and management of BEST WESTERN The Plaza Hotel, thank you for your most recent visit! Thank you for acknowledging Mena, Cherae, Chandra and others at the Front Desk! We are glad to hear they were able to assist you during your stay! We will be sure to share this review with them and also...

Sin City, Nevada
Reviewed 14 December 2015 via mobile

This hotel is very close to HNL airport, just minutes... Saying that, it is an easy 30 minute plus drive to Downtown Honolulu and longer to Waikiki Beach area. However, the hotel was a great stay for on business. Easy access to Nimitz Blvd. and the H1 freeway. If your military, there is a NEX shoppette pretty much across Nimitz...

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Helpful?
Thank bu1larry
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha bu1larry, Thank you for your most recent stay at BEST WESTERN The Plaza Hotel! As you mentioned in your review, we are close to the airport and also are a great location for business travelers. Being close to downtown avoids long wait times in traffic and so starting your day with a great breakfast with us and then hitting...

Vancouver, Canada
Reviewed 12 December 2015

The hotel is close to the airport, While there are no restaurants close by, the service at the hotel was very friendly and accommodating. The shuttle bus driver picked me up at the car rental return and took us close to the departure check-in area for the particular airline that we were using. The desk clerk was also very helpful.

Review collected in partnership with Best Western
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Thank iPhototraveller
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha iPhototraveller, Thank you for your most recent stay at BEST WESTERN The Plaza Hotel! As you mentioned in your review, we are close to the airport and have great staff willing to ensure our guests are welcomed with Aloha! We do have a restaurant in the hotel and at Moanalua Shopping Center, there are other restaurants as well. Thank...

Reviewed 11 December 2015 via mobile

My friend and I stayed a few weeks and had the most excellent housekeeping service. Our housekeeper Mercy was professional and always greeted us with a friendly smile. We were not the most cleanest 20 year olds during our stay, but she had the room clean and smelling great every evening we came home. Thank you for making our stay...

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Thank Darren W
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Darren W, Thank you for staying at BEST WESTERN The Plaza Hotel earlier this month! Thank you for taking the time to write a review and acknowledging Mercy! She is a great asset to our hotel and the Housekeeping Department. We will share this with her and I"m sure she will remember you. We would love to have you...

Powell River, Canada
Reviewed 10 December 2015

We stayed here when travelling from Vancouver to Tahiti. It's very convenient being so close to the airport and they have a very good shuttle service. The room was spacious, clean and bright. The hotel staff we met were all very friendly and helpful. We would definitely stay here if we needed an overnight stop again.

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Thank STAN49_12
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha STAN49_12, Thank you for staying at BEST WESTERN The Plaza Hotel back in November! We are pleased to hear we were able to meet your expectations on your overnight stop to Tahiti. That's a great place to visit! As you mentioned, we have a great shuttle service from and to the airport, which is complimentary. Our rooms and staff...

Norman, OK
Reviewed 10 December 2015

In 1988 I was on my way to Guam and stayed at the Best Western The Plaza Hotel. The place was comfortable, the staff was very accommodating, and all other areas of customer service were exceptional. In 2015 I was on my way to Kwajalein and had to overnight (a 7-hour layover) in Honolulu between flights. I stayed at the...

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Helpful?
Thank Mindengal
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Mindengal, Happy Holidays and thank you for returning to BEST WESTERN The Plaza Hotel back in November! We are appreciative of your review and the time it took to write it. WOW...27 years! That's a long time to let pass by before you return, but we are appreciative nonetheless. As you mentioned, nothing has changed, but we are hopeful...

Tampa, Florida
Reviewed 10 December 2015

Am a frequent traveler and I travel to HI constantly. This year, was the third time I go for a long stay (73 days) at the BW the Plaza on Nimitz Hwy. When am there, I feel at home. From the moment I interact with the front desk folks (Cherae, Sharon, Mena, etc) to the moment I get to my...

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Helpful?
Thank Richard B
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Richard B, Thank you for returning to BEST WESTERN The Plaza Hotel in November! Thank you for sharing your experience with us as our guests' comments are very important to us. Thank you for taking the time to acknowledge ALL of our staff that take care of you when you return to us. We will be sure to share...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Best Western The Plaza Hotel

Address: 3253 N Nimitz Hwy, Honolulu, Oahu, HI 96819-1907
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $243 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western The Plaza Hotel 2.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Booking.com and Best Western so you can book your Best Western The Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Honolulu
Best Western The Plaza Hotel Honolulu, Hawaii
Hotel Style:
#36 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Best Western The Plaza Hotel staff and other travellers.
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Questions? Get answers from Best Western The Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from Nimitz Highway due to thin hotel windows.”
 of 5 bubbles DolphinDreamer808, 12 Feb 2017 | Read review
“poolside rooms are nice”
 of 5 bubbles kimberlylouise79, 10 Feb 2017 | Read review
“We had a room directly next to the highway and it was quite loud.”
 of 5 bubbles bctraveller616, 6 Feb 2017 | Read review
“King rooms are best, but the double rooms are good too.”
 of 5 bubbles 401nate, 1 Feb 2017 | Read review
“Get a room up high, and stick to Southern rooms (the airport is quieter than the highway)”
 of 5 bubbles 831brandong, 1 Feb 2017 | Read review
5 of 5