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Queen Kapiolani Hotel

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Traveller (965)
Room & Suite (582)
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Overview
  • Excellent25%
  • Very good41%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
“honolulu zoo”(97 reviews)
“diamond head”(221 reviews)
“across the street”(119 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,599)
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1,336 results
Traveller rating
361
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LanguageEnglish
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361
500
276
104
95
Show reviews that mention
All reviewshonolulu zoodiamond headacross the streetlouvered windowswaikiki beachkapiolani parkquiet end of waikikibell deskpool deckjunior suitean older hotelcity viewcorner roomthird floorvalet parkingbit datedsmall balcony
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1 - 5 of 1,336 reviews
Reviewed 4 days ago via mobile

I have stayed at the Queen Kapiolani hotel the last two trips I have been in the islands, and will again. The rooms are basic, but clean and recently renovated. There is still renovation work to be completed in the lobby area, but it is...More

2  Thank eshepherd2017
Response from QKHotel, Guest Relations Manager at Queen Kapiolani HotelResponded 2 days ago

Hi eshepherd2017, Thanks for so much for the kind review, and so glad to hear you enjoyed your visit with us. We have been working very hard on the renovation and we are glad you got a chance to experience the newly renovated rooms and...More

Hotel's Favourite
Reviewed 7 April 2018

This was the best, I can't imagine putting to words how welcome and appreciated the staff at this hotel have made me feel throughout my stay. Seriously the most aloha I've felt on Oahu. Mahalo nui loa Rob Fortin and Steven Byrnes for making my...More

1  Thank Codeh D
Response from QKHotel, Guest Relations Manager at Queen Kapiolani HotelResponded 9 April 2018

Hi Codeh D., Thank you for the glowing review and we are so glad you got a chance to stay with us and connect with some of our fabulous team members. We are so glad you enjoyed your stay and look forward to hosting you...More

Reviewed 6 days ago

The following is my experience for the first 10 minutes of my stay at the Hotel and it set the tone for the rest of of our two day stay. 1. We checked in and were told that we had a "city view" room. It...More

1  Thank revdodd
Response from QKHotel, Guest Relations Manager at Queen Kapiolani HotelResponded 6 days ago

Hi revdodd, Thank you very much for joining us on your visit to Hawaii and for taking the time to give us a review. We do apologize for the inconveniences you may have experienced during your stay and have reported all your issues to the...More

Reviewed 1 week ago

My wife and I stayed at the Queen Kapiolani Hotel at the southern end of Waikiki for 2 nights. Due to the short stay, we found it’s shortcomings were unpleasant but tolerable. The hotel is undergoing a major renovation, and to give them credit, this...More

2  Thank shithappens
Response from QKHotel, Guest Relations Manager at Queen Kapiolani HotelResponded 1 week ago

Hi Dr. Shih, Thank you very much for taking the time to review your recent stay with us. We are glad to hear that you were aware of the condition of the property and not thrown off, as we have worked hard to ensure we...More

Reviewed 1 week ago

First of all, I would love to comment on staff. From the guys at valet, housekeeping and front desk, no one can touch them. Friendly, funny and professional. Thank goodness! Hotel still being renovated, but my room was beautiful. What a view of Diamond Head...More

1  Thank 12Daniel12
Response from QKHotel, Guest Relations Manager at Queen Kapiolani HotelResponded 1 week ago

Hi 12Daniel12, We appreciate you taking the time to give us a review and we agree the front line staff is phenomenal is always welcoming with that Aloha spirit. We apologize for any inconvenience with the microwave, but rest assured our Suites with kitchenettes all...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Beachfront
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$159 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
Details
Price range
US$159 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 On the Beach Hotel in Honolulu
Room types
Non-Smoking Rooms
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Traveller (965)
Room & Suite (582)
Pool & Beach (120)
Dining (24)
Amenities (56)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Kerry B
29 December 2017|
AnswerShow all 5 answers
Response from QKHotel | Property representative |
Hi Kerry, I saw your post but opted to send you a direct message to best assist you. I have seen that you have responded, and we are on our way to getting this resolved for you. Very sorry for the delay and any... More
0
Votes
Christina C
15 December 2017|
AnswerShow all 7 answers
Response from QKHotel | Property representative |
Hi, the fireworks show will be from a barge just off the coast slightly South West of the hotel, so depending on which rooms you are in yes it will be possible to see the fireworks show. We are not hosting any NYE... More
1
Vote
Hayley M
30 November 2017|
AnswerShow all 7 answers
Response from Jan G | Reviewed this property |
I had the view of Blackhead point
0
Votes
Room Tips
"There is no such thing as a "city view". It is a "Youth Hostel" view."
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"Good luck, don’t know"
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"ocean and mountain views"
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"Ocean View Junior Suite is our favorite choice"
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