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Moana Surfrider, A Westin Resort & Spa

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#23 of 85 Hotels in Honolulu
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Moana Surfrider, A Westin Resort & Spa
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4,781 Reviews from our TripAdvisor Community

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Showing 3,573: English reviews
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Raleigh, North Carolina
Reviewed yesterday NEW

Stayed at the Moana Surfrider in February for the 1st part of my honeymoon! This hotel is in the perfect location in Waikiki within walking distance to shops and restaurants. Super nice hotel with great helpful and friendly staff. The beds were comfortable but not as comfortable as some other Westin hotels I have been in. Being a platinum SPG...

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Helpful?
Thank Brian E
Havertown
Reviewed 2 days ago NEW

One of the oldest and original hotels in Honolulu but beautifully restored and yet with all modern conveniences located on one of the main streets in Honolulu with lots of shopping and restaurants. It's a luxury hotel located right on Waikiki Beach with a spectacular view of the Beach and Diamond Head in the distance. Treat yourself to old world...

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Helpful?
Thank Clive E
New York City, New York
Reviewed 2 days ago NEWvia mobile

We decided to take a last minute trip to Honolulu and thought we would try the Westin Moana Surfrider. We booked a room in the classic part of the hotel at a rate of about 400 usd a night after all was said and done. The staff at the desk is very friendly and polite. They offered an upgrade to...

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Helpful?
Thank TAH40
MoanaGuestExperience, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha TAH40, Thank you very much for staying with us! Thank you also for your candid feedback regarding the overall service and atmosphere provided at our property. It is with regret to hear that we did not exceed your expectations while at our property. Please know that we have received your feedback, and have provided it to the appropriate department...

Honolulu
Reviewed 2 days ago NEW

The Moana Surfrider is such a beautiful and relaxing place to stay in Waikiki. From the front entrance to the banyan tree we felt warn and welcome. Even the pleasure of sitting in the rocking chairs on the veranda and people watching is enjoyable. I highly recommend staying the hotel or at least coming for a Mai Tai and watching...

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Helpful?
Thank 808James
Reviewed 3 days ago NEW

Had a lovely 4 night stay at this hotel. Visited the spa twice - nice facilities and relaxing treatments. Our initial room was in the Diamond wing and was quite small - was supposed to be a King bed but was not even a Queen by the look of it. The staff were very accommodating and switched us to another...

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Helpful?
Thank Emma M
White Cloud
Reviewed 3 days ago NEW

This hotel was wonderful. Every single staff member we spoke with was friendly and helpful. The location was superb. Our room was lovely, clean and roomy. Someone else mentioned that the partial ocean view was only from the balcony, but so what? So was ours but when we weren't out exploring, we were on our balcony enjoying the view of...

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Helpful?
Thank Michelle C
Brisbane, Australia
Reviewed 4 days ago NEW

The Moana Surfrider is the oldest hotel in Waikiki. Right on the beachfront in the middle of Kalakaua Ave. The beautiful white Hawaiian icon is famous for its beautiful Banyan tree in the courtyard. Also popular for weddings. The rooms are quite small but beautifully decorated. Their is a smallish pool and deck area right on the beachfront. Also a...

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1Thank JessMTATravel
Chicago, Illinois
Reviewed 4 days ago NEWvia mobile

The Surfrider was the first hotel built on Waikiki, and thus has a distinguished history (including an unsolved murder of a Stanford heiress) and a gracious, classical decor. Advantages: Perfect location on the curve of the beach, with gorgeous views of Diamond Head from the Tower. The hotel is right in the middle of the action, next to Duke's and...

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Helpful?
Thank CamboIII
MoanaGuestExperience, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha CamboIII, It was a pleasure to host you at our property on your most recent visit to Waikiki! Please know that your candid feedback has been received, and we are truly sorry for any inconveniences and disappointments you received during your stay with us. It is our goal to provide a renewing and relaxing experience to all of our...

Los Angeles, California
Reviewed 5 days ago NEW

I assumed my partial ocean view would be from my room, but all I could see from my room was the hotel next door. I had to go out onto the balcony and position myself to the right in order to see a bit of the ocean. The initial room they gave me had a brown stain on the toilet....

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2Thank bryantsusan
MoanaGuestExperience, Manager at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Ms. Bryant, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Moana Surfrider, A Westin Resort & Spa, Waikiki Beach. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our...

Reviewed 5 days ago NEWvia mobile

First out maid was Cecilia! She was very attentive to our needs. We had a couple of special requests and they were handled effortlessly and with an amazing attitude! This resort had great amenities and was super clean, great ambiance with the old Hawaiian culture of the building! We got a corner room with a view of the Ala moana...

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Helpful?
Thank Kyle W

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $456 - $774 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Honolulu, Hawaii
Hotel Style:
#9 Top resorts Hotel in Honolulu
#10 Spa Hotel in Honolulu
#12 Luxury Hotel in Honolulu
#14 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
82 questions
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Questions? Get answers from Moana Surfrider, A Westin Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower rooms provide a better view of the ocean.”
  • 5th floor Banyan suite
 of 5 bubbles briane598, 22 Feb 2017 | Read review
“Our room in the Banyan wing was much more spacious than our initial room in the Diamond wing.”
 of 5 bubbles E1432KJemmam, 20 Feb 2017 | Read review
“Our room was small, and there are not many plugs in it.”
 of 5 bubbles ruthm572, 13 Feb 2017 | Read review
“Try to get a view of the ocean as it's right there”
 of 5 bubbles bobsharon1967, 9 Feb 2017 | Read review
“Tower Rooms are great!”
 of 5 bubbles jdmckay, 6 Feb 2017 | Read review
5 of 5