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We loved our room’s view. It was great to have a small balcony to use. The hotel was lovely. We had a big problem with housekeeping. I left out a pair of David Yurman earrings and they went missing after the cleaning of the room....More
3 Thank Lynne G
Response from StarwoodWaikiki4, Manager at Moana Surfrider, A Westin Resort & SpaResponded 6 days ago
Aloha Lynne G,
Thank you for staying with us as well as sharing your experience. We are delighted to hear you thought the Moana was a lovely hotel. However we are disappointed to hear you had a less than memorable stay. It is with regret...More
Our full family has stayed at Surfrider numerous times together each for a week or more, with four rooms.
Clearly despite the price we love the hotel it’s like a second home.
Now you would think that regular repeat guests(11 of us) would have no...More
My spouse and I attended a luncheon on the 3rd floor ballroom on Sunday as guests for the Waikiki Aquarium Volunteer Appreciation Luncheon. The meal consisted of delicious steak, fish, chicken, roasted veggies, rice, roasted potatoes, salad, rolls,and assorted pastries. The staff were friendly and...More
I generally review very few of the places we stay. And I always strive to find exceptional properties wherever we go. We stayed in a Tower Premier Oceanfront suite. Wow! First, the hotel entry is absolutely charming & seems to be in impeccable condition. Steps...More
Absolut perfect service at arrival, nice upgrade as a SPG Member, perfectly ckean room, central location. Directly on Waikiki Beach. Perfect Bars with a lovely very flexible service. Next time in Honolulu means next time at Moana Surfrider.
Can't comment on the Alohilani but I've been frequenting the Moana since 1979 and stayed as recently as Jan 1 for a few days. Time, and fitting into the plans of others meant I did not stay as long as I wanted. Guess this is... More
Can't comment on the Alohilani but I've been frequenting the Moana since 1979 and stayed as recently as Jan 1 for a few days. Time, and fitting into the plans of others meant I did not stay as long as I wanted. Guess this is testimony to my preference and therefore recommendation.
The Moana is an old school establishment, to be enjoyed and not rushed. In the old building the rooms are a tad small but very comfortable. This is not a slick, polished generic place. It has charm and reeks of a bygone era. Enjoy, hope these comments help🌴