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Moana Surfrider, A Westin Resort & Spa

5,430 reviews
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Traveller (3764)
Room & Suite (1032)
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Overview
  • Excellent52%
  • Very good28%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“beach bar”(449 reviews)
“the banyan tree”(291 reviews)
“rocking chairs”(311 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star Hotel
All hotel details
Offers from Moana Surfrider, A Westin Resort & Spa
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,430)Write a Review
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2,148
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2,031 - 2,035 of 4,111 reviews
Reviewed 30 September 2014

We came here on the second leg of our trip to Hawaii. Lobby, hotel, and spa are all excellent and beautiful; however, crowded. Room... was average and perhaps a little below. We stayed in the tower wing For the price we paid for a partial...More

3  Thank Marie L
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 1 October 2014

Aloha Marie, Mahalo for your review. It is unfortunate that we were unable to exceed your expectations on your last stay at the Moana. As a Westin, we are committed to being a partner in our guests’ well-being, ensuring that when they are with us,...More

Reviewed 29 September 2014

We stayed here for 10 nights great service, loved the spectacle of being right on the beach Rooms were quite small, but was offset by the service of staff. After breakfast we would take a banana and that would get us through to dinner, the...More

1  Thank Damian G
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 1 October 2014

Aloha Damian, It is wonderful to hear that your 10 night stay at the Moana was enjoyable and that our associates were attentive and friendly, helping you to feel welcome and cared for at the Moana. Guestrooms in the Tower Wing are revered for their...More

Reviewed 28 September 2014

We were guests at the Moana Surfrider 9/13-20/2014. This is the second time we have stayed there and it is still a magnificent place to stay. The staff will do everything in their power to fulfill any request. Some reviews have talked about the size...More

Thank riddellfamily
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 30 September 2014

Aloha Riddell Ohana, Thank you for choosing the Moana to celebrate your 20th anniversary. It was a pleasure to be a part of your special occasion. It is wonderful to hear that you enjoyed your stay with us, especially the nightly entertainment beneath the iconic...More

Reviewed 25 September 2014

First of all I would like to comment on two stays here at the Moana. Our first stay of three days arriving here was just spectacular . The first appearance of entrance and lobby stunning. Front desk staff all lovely and felt welcomed, but we...More

1  Thank Michelle W
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 27 September 2014

Aloha Michelle, Mahalo for sharing your experience with us. We are glad to hear that you were able to experience accommodations in a variety of the Moana’s guestrooms, finding one in the Tower Wing that fit perfectly with your preferences. The conveniences and comforts, including...More

Reviewed 24 September 2014

Beyond our expectations from arrival to departure. We just did NOT want to leave !! Everyone and we mean EVERYONE was so kind and most pleasant in wishing us Happy Anniv; surprises each day. Beautiful views; beautiful room; beautiful beach and pool areas; beautiful grounds;...More

Thank sandra k
Response from Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & SpaResponded 1 October 2014

Aloha Sandra, Mahalo for sharing your experience with us. We are delighted to have been a part of your wedding anniversary celebration in Hawaii. It is wonderful to hear that your entire experience with us from arrival to departure exceeded your expectations. We are glad...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Spa
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Outdoor pool
Details
Price range
US$343 - US$585 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Top resorts Hotel in Honolulu
#9 Spa Hotel in Honolulu
#14 Luxury Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#25 Family Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$343 - US$585 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Top resorts Hotel in Honolulu
#9 Spa Hotel in Honolulu
#14 Luxury Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#25 Family Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3764)
Room & Suite (1032)
Pool & Beach (392)
Dining (180)
Amenities (37)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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Miquela O
30 January 2018|
Answer
Response from J P | Reviewed this property |
Can't comment on the Alohilani but I've been frequenting the Moana since 1979 and stayed as recently as Jan 1 for a few days. Time, and fitting into the plans of others meant I did not stay as long as I wanted. Guess this is... More
2
Votes
joeysmom22
15 November 2017|
AnswerShow all 8 answers
Response from CarlosDavidov | Reviewed this property |
Not inside the Hotel but it has a bar on the beach where you can.
0
Votes
KSCoolBreeze
10 October 2017|
AnswerShow all 5 answers
Response from Deborah Lau O | Reviewed this property |
Yes, we parked at The Sheraton Princess Kaiulani Hotel parking lot.
1
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Room Tips
"Better to have breakfast included! Ask for the romms looking to the ocean view! It is more calm and nice on..."
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"Beach view rooms are amazing! You can open the window and go to sleep to the calming waves"
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"ocean view"
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"ask for a ocean view"
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