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Sheraton Princess Kaiulani

3,648 reviews
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Traveller (1722)
Room & Suite (657)
Storyboard
Overview
  • Excellent20%
  • Very good44%
  • Average23%
  • Poor8%
  • Terrible5%
Travellers talk about
“splash bar”(69 reviews)
“high ocean view”(65 reviews)
“across the street”(336 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Sheraton Princess Kaiulani
Special Offer: 4th Night Free/Breakfast
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,648)Write a Review
There are newer reviews for Sheraton Princess Kaiulani
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Traveller rating
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609
924
521
253
146
Show reviews that mention
All reviewssplash barhigh ocean viewacross the streetresort feewaikiki beacha pool view roomnightly entertainmentbeach servicethe international marketheart of waikikibeach chairsan older hotellobby areahotel is in a great locationbit datedself parkingdiamond head
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1,741 - 1,745 of 2,453 reviews
Reviewed 6 December 2011

My wife and I just returned from a first ever vacation to Hawaii. Hawaii had never been on our "bucket list" but we're delighted we went. I'm going to review a few elements of the trip but this will be the first and I'll try...More

4  Thank Dolfin
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded 7 December 2011

Aloha Dolfin! We appreciate you taking the time to post such positive comments – it’s always great to hear that our guest enjoy themselves during their travels. Our centralized location is of great value to our guests, and we are pleased to hear that you...More

Reviewed 4 December 2011

My daughter had a competion in Hawaii and we stayed and had a great time. We got upgraded to a better room status and the rate was reasonable however the resort fees are ridiculess. They charge you for every day you`re there even if you`re...More

1  Thank disappointed438
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded 6 December 2011

Aloha disappointed438 and thank you for sharing your feedback with us. I am sorry to hear that you did not find our resort charge inclusions to your benefit and have shared this with our management team. We appreciate your comments as this will help us...More

Reviewed 29 November 2011

We stayed here because friends we were traveling with got us a really cheap rate. If it wasn't so cheap, I would not have been happy at all. Our room was so tiny, I jokingly called it the "kleenex box" all weekend. It was so...More

2  Thank Surfchic55
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded 1 December 2011

Aloha Surfchic55 and thank you for your honest feedback. We regret to hear your concerns with your room accommodations and would like to connect with you so that we can have this fixed immediately. Please feel free to contact me at randi.okuhara@sheraton.com so we can...More

Reviewed 29 November 2011

Stayed at the hotel for 8 nights during Thanksgiving holiday. The lobby, the common area downstairs are lovely and great parking garage at the back of the hotel. We stayed one night in a king size bedroom and then moved to a double bedroom. Both...More

2  Thank pamseattle
Reviewed 29 November 2011

I had a last minute change of hotels due to the resort closing down for renovations. I worked with a travel agent who offered the Sheraton. I thought the Sheraton is a well known name amongst hotels so how could I go wrong and I...More

1  Thank QAuntie
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded 30 November 2011

Thank you QAuntie for your honest feedback. I regret to hear that your stay with us did not meet your expectations and offer my sincerest apologies. I am glad that you enjoyed our fruit basket and chocolate amenities. Thank you again for your comments.

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$191 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Top resorts Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$191 - US$399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Top resorts Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1722)
Room & Suite (657)
Pool & Beach (188)
Dining (83)
Hotel & Grounds (1219)
Bathroom (65)
Family and Play Areas (9)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Jason M
6 December 2017|
Answer
Response from StarwoodWaikiki3 | Property representative |
Aloha Jason, Unfortunately we do not have a club lounge on property. That said, we do have similar services available to our gold members to thank them for their much appreciated loyalty. Please check with our front desk... More
0
Votes
Kim T
6 December 2017|
AnswerShow all 6 answers
Response from StarwoodWaikiki3 | Property representative |
Aloha, Thank you for reaching out to our team. Early check in is based on availability and cannot be guaranteed. That said, please check in with our front desk upon arrival at the hotel so that our team knows you are here... More
1
Vote
Morris W
20 September 2017|
AnswerShow all 7 answers
Response from Jane C | Reviewed this property |
It's across from the Moana surf which is a beautiful building. Taxis on hand.
0
Votes
Room Tips
"high floor, rooms at end of hall have best water view"
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"The higher floors will have a better ocean view and see over the hotel that is on the beach."
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"You can't go wrong overlooking the pool, the higher the better."
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"location and economic"
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