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2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
34 people are viewing this hotel
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Traveller (6157)
Room & Suite (1784)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#32 of 93 hotels in Honolulu
Location
Cleanliness
Service
Value
Travellers' Choice
Sheraton Waikiki offers a prime location on the shores of Waikiki Beach with spectacular views of Diamond Head crater. After exploring Hawaii's top attractions, guests can unwind in beautifully-designed outdoor pools, and a modern fitness center, or dine in one of the resort's unique restaurants with globally-inspired cuisine. The resort also features 16 contemporary meeting rooms with state-of-the-art audiovisual technology, making it an ideal destination for event-planning purposes.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Yoga classes
Fitness classes
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Game room
Snorkelling
Water sport equipment rentals
Waterslide
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
Languages Spoken
Chinese, Filipino, Japanese, Korean
Hotel links
:Unlock Member Rates!
7796Reviews239Q+A100Room tips
Traveller rating
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Most Recent
Aliseg wrote a review 27 May
Cincinnati, Ohio252 contributions64 helpful votes
+1
Simply stunning location. No need for a car once you arrive Unless you want to go to the North Shore and there’s a car rental place in the lobby. Friendly staff lots of great food and wonderful views.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Pool is busy. I recommend reserving chair on weekends.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MPickle121 wrote a review 26 May
Fairfax, Virginia111 contributions38 helpful votes
We are staying at the Sheraton right now. Last time we were in Honolulu we stayed at the Royal Hawaiian. Very nice historic hotel but we decided to try the Sheraton which is located right next to it. The rooms have very nice balconies which is something that the RH is lacking. The other thing that we liked about the Sheraton were the pools. We have titanium status and we were able to get a room upgrade with suite night awards and this allowed us an amazing Diamond Head view. They gave us a voucher that allowed us a continental breakfast but we opted to apply the credit to upgrade to a breakfast entree. The food was delicious. Our rooms were comfortable and clean. The location of the hotel is fantastic. I would highly recommend a stay here.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded yesterday
Aloha Megan P, Mahalo for making Sheraton Waikiki your home away from home and for being a valued Marriott Bonvoy Titanium Elite member. We are glad you enjoyed your upgraded accommodations, balcony, and energizing views of the city. It is also great to know you loved our convenient location, beautiful pool, and the food we offer at our on-site restaurant. We appreciate your recommendation and are excited about your next visit. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marc T wrote a review 26 May
Ottawa, Canada80 contributions102 helpful votes
We had stayed here years before and loved the service and its location. It is indeed a very busy hotel but everything was handy with many shops, bars and restaurants. Good room with a view of Diamond Head. Great bed but very small wardrobe that might be an issue for a long stay. Breakfast seaside is outstanding but expensive. In retrospect we should have taken a room with breakfast included. Of note, there were 12 elevators thus no waiting at any time. Locally the taxi drivers much prefer cash not credit cards.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Passport664285 wrote a review 26 May
1 contribution
Overall Sheraton Waikiki very good but wanted to write regarding a bad experience with the Manager at their Rum Fire restaurant. After dinner off site , My wife and I cam back to the Rum fire to go to the bar to see the very best Bar tender in Hawaii-Bobby-he has been there 17 years and is just awesome-anyway, as we walked in, the manager told us the restaurant and bar were full-now mind you this is 9 pm, and there are seats at bar and tables open-and they close at 11. I explained we were staying at the hotel, we were both dressed very nicely, and were going to get a drink from our favorite bar tender-which we proceeded to do and sit at the bar at open seats- Im writing because we talked to another couple that had the same thing happen to them a day earlier- Something is up with this manager-he is unfriendly and surely doesn't want people in his restaurant- Im a Marriott Lifetime Titanium memebr, in fact, at this hotel he would know this because your key is a wrist band in the color of your status- Other than this -Hotel was very good
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 2 days ago
Aloha Valued Guest, Mahalo for your loyalty to our brands and for sharing about your stay at Sheraton Waikiki. We are glad you enjoyed your stay overall, but we apologize for the issues you had with one of our associates at the restaurant. We take our guest comments seriously, as they will help us enhance the experience for future guests. We hope to see you again soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Experience815729 wrote a review 23 May
New York City, New York1 contribution
Overall, a good hotel. I was kind of disgusted by the water stain or whatever it is that stains the toilets brown. They should really scrub the toilets better. But, excellent location and near all the high end stores. The rif-raf were closer to the Marriott, but the Sheraton was in a better part of town. The infinity pool is definitely a photo-op with Diamond Head in the backdrop. Saw lots of turtles swimming by in the water by the pool. The ocean view rooms are top notch and it's great to sit on the balcony to admire Diamond Head. I am going to go back so hopefully they resolved the toilet issue.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Freedom777046 wrote a review 21 May
4 contributions
I love this hotel! It's busy , but so is Waikiki! However it's less busy and feels more of a resort than its sister hotels. Our view is amazing and the service is wonderful especially at the large kids pool complex. It's not a ritz or four seasons but it is a delightful place to stay in busy Waikiki!
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 1 week ago
Aloha Freedom777046, Mahalo for being our guest and for writing such a great review. We are delighted that we exceeded your expectations and that you particularly enjoyed our seamless service, breathtaking views, great location, and exceptional amenities. We hope your excellent experience will bring you back soon to enjoy more of what we have to offer. Mahalo again for choosing Sheraton Waikiki. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HikerBob66 wrote a review 21 May
San Rafael, California498 contributions79 helpful votes
+1
The Sheraton is a big impersonal hotel but you can't go wrong at this location. Our room was spotless and the view was to die for. The small lanai had 2 chairs and a table and provided hours of relaxation, watching Waikiki beach and Diamond Head. There was free wi-fi, the small refrigerator kept drinks cold, and the big bright TV with Netflix etc was nice after a day out. It was great to be able to walk right onto Waikiki beach, or Kalakaua in front. The parking lot was very convenient although the Honolulu traffic was a challenge, and we never had a problem self-parking. Our mattress was too soft, but if you don't mind the premium room prices, this was a very nice place to stay.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Victoria K wrote a review 16 May
3 contributions
Our stay at the Sheraton was so nice. Nerita was amazing, made us feel welcome, and made us laugh every time we talked to her! She is amazing and we appreciate her kindness! I would recommend staying here to all my friends and family!!
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 1 week ago
Aloha victoriakE376FF, Mahalo for the excellent review of Sheraton Waikiki and for recommending us. We are pleased to know how much you enjoyed your comfortable room and the views. Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. We also appreciate you for mentioning our staff, notably Nerita. She is a real asset to our team, and we will be sure to share your compliments with her. It was our pleasure hosting you, and we look forward to doing so again on your next visit to Waikiki. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Passenger61342976973 wrote a review 15 May
1 contribution
Overall great experience at the Sheraton Waikiki. Room was very clean. When we first got to the room there were a few issues, coffee maker had bad plug, tub was clogged. They took care of this right away. And brought us 3 other different kind of pillows. They ones on the bed way to soft. Arlene in housekeeping did a great job cleaning the room and meeting our every needs ,very sweet woman. The staff at the front desk made checking in extremely easy. We loved the rubber wrist bands with the chip inside to open the door of the room and go in and out of the parking garage. When we go back will definitely stay at the Sheraton again, conveniently located around everything. Restaurants, shopping and beaches just a terrific location.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Noah S wrote a review 14 May
1 contribution
We really had a great time at the Sheraton. Everything was very clean and the rooms were nice. The Sheraton is in the middle of so many great food options and we were able to walk nearly everywhere we wanted to go. Our housekeeper Roger on floor 9 was the highlight of our trip, he always greeted us with a smile and was super friendly. We can’t wait to come back soon!
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Sheraton Waikiki
Responded 2 weeks ago
Aloha D2106MVnoahs, We are delighted you chose Sheraton Waikiki for your visit and are pleased to know our associates made your stay memorable. We appreciate the acknowledgment of their dedication, and we look forward to sharing your compliments with Roger. We are especially happy you enjoyed our excellent accommodations and outstanding location. We hope you will make us your home whenever you are in the area. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$480 - US$630 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton waikiki hotel honolulu, sheraton hotel waikiki, sheraton hotel honolulu, sheraton honolulu, honolulu sheraton, sheraton waikiki honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
1772
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SHERATON WAIKIKI: UPDATED 2023 Resort Reviews, Price Comparison and 6,632 Photos (Honolulu, HI) - Tripadvisor

Frequently Asked Questions about Sheraton Waikiki
Which popular attractions are close to Sheraton Waikiki?
Nearby attractions include Breakout Waikiki Escape Rooms (0.2 km), US Army Museum of Hawaii (0.4 km), and Waikiki Sunset Cruise with Live DJ (0.4 km).
What are some of the property amenities at Sheraton Waikiki?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Waikiki?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Waikiki?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Waikiki?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Waikiki?
Conveniently located restaurants include STRIPSTEAK Waikiki, Poke Bar, and Steak Shack.
Are there opportunities to exercise at Sheraton Waikiki?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Sheraton Waikiki?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Waikiki offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Waikiki?
The staff speaks multiple languages, including Chinese, Japanese, Korean, and Filipino.
Are there any historical sites close to Sheraton Waikiki?
Many travellers enjoy visiting Iolani Palace (4.4 km), Shangri La (4.3 km), and Queen Emma Summer Palace (6.6 km).