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Sheraton Waikiki

6,307 reviews
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Traveller (4231)
Room & Suite (1245)
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Overview
  • Excellent40%
  • Very good37%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“infinity pool”(957 reviews)
“rum fire”(313 reviews)
“kai market”(127 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
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Offers from Sheraton Waikiki
Special Offer: 4th Night Free/Breakfast
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,307)Write a Review
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2,411 - 2,415 of 4,396 reviews
Reviewed 14 October 2013

Loving every minute of the view of the pool and ocean. Staff are helpful and incredibly nice. Stores are on the pricey side and one scares the dickens out of me . A staff member yells helloo and shakes a bag at you so you...More

1  Thank princess m
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded 21 October 2013

Aloha and thank you for your great review of our resort. We are very pleased to know you and your family enjoyed your stay with us. We look forward to welcoming you back on your next Hawaiian holiday. A hui hou.

Reviewed 14 October 2013

Really enjoyed my stay here during thelast winter season. The staff were great, and any small problems that I had on checkin were easily soothed. I really enjoyed the nearby beach and the complementary breakfast.

1  Thank Wink R
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded 21 October 2013

Aloha and mahalo for your recent review. We are very happy to hear you enjoyed your stay with us last Winter and hope to welcome you back again this Winter. A hui hou.

Reviewed 13 October 2013 via mobile

We visited for a conference. The location and amenities at this hotel are superb. Close to the beach and the main shopping street, with lots of ahopping and eating options in the hotel. The lobby and lift areas look very modern, but the rooms are...More

1  Thank Sdwoo
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded 21 October 2013

Aloha and mahalo for your recent review of our resort. We are thrilled you enjoyed so many aspects of your stay with us. Your feedback is important as we are in the planning phase of our next room updates. Thank you again and we look...More

Reviewed 12 October 2013

Quite let down by this hotel. They had made a mistake with our room so my partner and i ended up sleeping in separate beds ( found out later that many other people had their room booking allocated incorrectly also ! and that it was...More

3  Thank KIWIGRL09
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded 21 October 2013

Aloha and thank you for your recent review of our resort. We are very sorry to learn of your disappointing experience. We have shared your comments with the housekeeping team regarding your experience in our hospitality room and we apologize for the inconveniences. Mahalo again...More

Reviewed 11 October 2013

We really enjoyed out stay at his fine hotel in late September. Check-in at 3 pm. was smooth with no lines and receptionist was very friendly and informative. We had great room with king bed on the 30th floor overlooking the ocean. This room had...More

2  Thank John W
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded 21 October 2013

Aloha and thank you for sharing your recent experience with us. We are always thrilled to receive such fantastic feedback from our returning guests. We truly appreciate your comments and look forward to welcoming you back for many more Hawaiian vacations in the future. Mahalo...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$343 - US$765 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Honolulu
#13 Spa Hotel in Honolulu
#19 Luxury Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#26 Family Hotel in Honolulu
#31 Romantic Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$343 - US$765 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Honolulu
#13 Spa Hotel in Honolulu
#19 Luxury Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#26 Family Hotel in Honolulu
#31 Romantic Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4231)
Room & Suite (1245)
Pool & Beach (809)
Dining (168)
Amenities (131)
Business Centre & Event Rooms (13)
Family and Play Areas (4)
Questions & Answers
Ask a question
wendy1961
1 February 2018|
AnswerShow all 3 answers
Response from Lisa M | Reviewed this property |
No not heated, but they don't need to be as Cindy K said.
1
Vote
Nessia0427
2 December 2017|
AnswerShow all 2 answers
Response from Lesley m | Reviewed this property |
Sorry only just seen this now. I didnt park my hire car here, instead parked at a friends hotel which was cheaper only $15
0
Votes
NewScottayH
1 November 2017|
AnswerShow all 5 answers
Response from Deanna A | Reviewed this property |
When exchange rate dips UK pound to US dollar it made a difference of $100 in just 5 days. We were told we could pay in local currency and it was a special occasion and expensive for us so we took the cash option
0
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Room Tips
"Go for the Front of property Kai Suite, it is worth every penny and you and your family will fall in love."
Read review
"If you don't mind not having a view you can save some money"
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"Great view of Waikiki from a city view room!"
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"Up high and beach views"
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