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Pacific Beach Hotel

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#43 of 84 Hotels in Honolulu
Certificate of Excellence
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3,008 Reviews from our TripAdvisor Community

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Showing 2,110: English reviews
Tamworth, Australia
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW

This hotel is great value for money. such a great location across from the beach. they are renovating the foyer but that didn't affects us and we asked for the renovated room and got it. very tastefully decorated and the view from the balcony was gorgeous. i'd definately stay again.

Helpful?
Thank paula p
Island of Hawaii, Hawaii
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW

Pacific Beach is being renovated and the newly renovated rooms are beautiful, fresh and clean! The staff is friendly and share the aloha spirit! You can't beat the location, the hotel is right across Waikiki Beach! Awesome location! I'll be back soon! Thank you to the wonderful staff!

Helpful?
Thank Hawaiitraveler2015
Edinburgh, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 days ago NEW via mobile

From the moment we booked till the time we arrived this place where always very responsive to all my messages through FB page to email, as this holiday was for the family and more importantly my daughters 30th birthday celebrations!! From the girls on the reception when we checked in who gave us a great aloha,we where housed in the... More 

Helpful?
2 Thank bluenilsatis
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha bluenilsatis! Happy Birthday to your daughter again! I'm excited to hear that both our rooms and our staff contributed to a wonderful stay! Please keep us posted with your future trip to the island of Oahu. We can't wait to host you again to our brand new hotel. Mahalo! Eriko Ngo Guest Experience Manager More 

Auckland, New Zealand
1 review
Reviewed 1 week ago

Great location right across the road from the beach. We stayed in a newly renovated room on 10th floor with partial ocean view it was gorgeous waking up to this view & sitting on the balcony at sunset. However the renovations being undertaken were far most extensive than we were led to believe when we booked, no real resort facilities... More 

Helpful?
Thank nigelnz2016
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha nigelnz2016, Thank you very much for taking your time to write a review on TripAdvisor. We appreciate for your understanding in regards to our renovation activities but we are very sorry for the inconveniences that you encountered while you were staying with us. Please know that your feedback was shared with our team as our guests' feedback is very... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Newly renovated oceanfront view rooms are absolutely gorgeous stunning views. The renovations are complete yet but when they are it will remain a five-star hotel staff was very helpful and courteous the hotel is well-maintained and clean the location can't be beat right across the Street is the beach walking distance to everything three minutes at best.

Helpful?
2 Thank JACKIE J
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha JACKIE J, It is so wonderful to hear your feedback! It is rewarding to receive such positive feedback in regards to our staff and our property in general. I am glad that we met your satisfaction in every aspect! Please come see us again!! Mahalo, Eriko Ngo Guest Experience Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Closely located to Waikiki Beach but the remodeling currently going on was very inconvenient. Ask about the extra charges before making a decision such as the amenities fee. For me, it was $20 a day. Also, the swimming pool and breakfast better not be something you're counting on since the swimming pool is just for swimming laps and the breakfast... More 

Helpful?
Thank Brian M
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Brian M! We're glad to see that you enjoyed our fantastic location right across the world famous Waikiki beach! As we are updating our entire hotel, we are very sorry to learn that some inconveniences endured during your stay. We are confident that all the enhancements we are conducting right now will impress you in the near future once... More 

Level Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 weeks ago

Got a twin room as a walk in customer for a very good price. Staff at reception were helpful and friendly. So much so i booked in for a couple of more nights later in the holiday. Room was clean, quiet and had good views despite the renovations. When departing the hotel we also left our bags here for a... More 

Helpful?
Thank Rick B
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Rick B, Thank you very much for the nice compliments in regards to our friendly staff and we are so happy to hear that you ended up booking couple of more nights later in your holiday with us. We are very sorry about our internet connection being poor while you were here. Please know that I have notified our... More 

Honolulu, Hawaii
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 weeks ago

Stayed in a newly renovated OCEAN FRONT room. I have stayed here many times, so I knew the view would be awesome. The room now looks updated, BUT, there are some minor flaws: 1) Bathroom is still VERY SMALL, 2) NO clock in the room, 3) only one trash can in the entire room, 4) Light on smoke detector blinks... More 

Helpful?
Thank oahusquid x
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha oahusquid x, Big Mahalo for being super loyal to us! We appreciate for your business and love to have our Kamaaina enjoying their staycation with us. Thank you very much for pointing some areas up that we can improve. Please know that we are always working to improve from our guest feedback that we receive and your feedback is... More 

2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

Shortly speaking: 1. Be sure that you make reservation with ocean FRONT view room, because the hotel makes not honestly offers about "ocean view room" 2. If you hate garlic smell take another hotel and be sure that it will be more then 200 meters far from this hotel. 3. If you've been there before, and used 24fitness you should... More 

Helpful?
Thank GRasputin
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha GRasputin, We are always looking for ways to improve and we truly appreciate that you took the time to provide us with your feedback. We would like to extend our apologies for your dissatisfying overall experience as well as the confusion in the category. Please know that your feedback was shared to further improve in our service. Thank you... More 

Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Just back from spending 2 weeks here. Prior to booking, we were made aware that the hotel was under renovation, we chose to book here anyways and had no issues with the renos. We were quite comfortable here - we were in a renovated room that had wonderful views of both the ocean and mountains. We really enjoyed sitting on... More 

Helpful?
1 Thank Pat6181
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Pat6181、 I hope all is well back in Canada! We are so honored that you chose to stay with us for such long duration on your recent vacation in Honolulu. It sounds like you had a wonderful visit at the Pacific Beach Hotel in our newly renovated room. I can imagine you enjoying sitting in the balcony. We also... More 

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Amenities

Highlights
  • Room Service
  • Spa
  • Beachfront
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located across Waikiki Beach with views of the Pacific Ocean, Waikiki City Lights, and Diamond Head landmark. Full service hotel with 839 guestrooms, island-style family dining, flexible meeting space, 24-hour fitness center, self or valet parking, business center and gift shops. Please note: Oceanarium Aquarium currently undergoing refurbishments through Summer 2017. ... more   less 

Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815-3286
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $252 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Beach Hotel 3.5*
Number of rooms: 839
Reservation Options:
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Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Honolulu, Hawaii
Hotel Style:
#13 Business Hotel in Honolulu
#16 Spa Hotel in Honolulu
#24 On the Beach Hotel in Honolulu
#25 Romantic Hotel in Honolulu
#25 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Beach Hotel staff and other travellers.
130 questions
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Questions? Get answers from Pacific Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the renovated rooms”
 of 5 bubbles 234paulap, 30 Nov 2016 | Read review
“No internet in room 2754 or 2752. Not sure which.”
 of 5 bubbles rickb896, 20 Nov 2016 | Read review
“Ocean FRONT for the best view of the surf.”
 of 5 bubbles oahusquidx, 20 Nov 2016 | Read review
“The hotel has beach chairs available for their guest's use. Sign them out at the front counter.”
 of 5 bubbles Pat6181, 15 Nov 2016 | Read review
“Ask if renovations are complete. Our room was classified as partial sea view, and was gorgeous as we looked at Diamond Head, and the ocean.”
 of 5 bubbles LuluWoolgoolga, 9 Nov 2016 | Read review
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