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Pacific Beach Hotel

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#43 of 84 Hotels in Honolulu
Certificate of Excellence
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3,013 Reviews from our TripAdvisor Community

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Showing 2,113: English reviews
Reviewed 15 November 2014 via mobile

we arrived early at 830am and the lovely lady at reception was only too willing to find us a room even upgraded us! The room was ocean tower bright , spacious and quiet . The cleaning of the room was of a high standard too. A nice gesture was the collapsible drink bottle and bag for wet swimsuits. The cost...

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Helpful?
Thank Helen B
PacBeach H, Front Office Manager at Pacific Beach Hotel, responded to this review

Aloha Helen B, I am so proud of our front desk team after hearing about your experience at check-in. When I shared your review with them they all cheered and celebrated! Our front desk team strives to make their mark with each guest and your review is very much appreciated. Mahalo, Peter Heimerdinger Front Office Manager

Kaneohe, Hawaii
Reviewed 15 November 2014

We've stayed at the Pacific Beach on multiple occasions usually when attending wine dinners at Sansei. It's a great deal if you're a Federal employee as they waive both the overnight parking fee ($25) and the amenity or resort fee ($20). The rooms are clean and spacious and include a mini refrigerator (for our wine dinner leftovers) and an in-room...

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Helpful?
Thank GochisoGourmet
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha GochisoGourmet, Thanks so much for your continued loyalty! We are always especially happy to hear from our neighbors when they have an opportunity to stay with us. We'll keep an eye out for you at the next wine event. We'll see you soon! Mahalo! Asari Ji Guest Experience Manager

Jemez Springs, New Mexico
Reviewed 14 November 2014

After bringing to the attention that our room was infested with bugs, I was offered nothing compensatory for our inconvenience. I filled out their online survey and got no results from this either. They do continue to harass me with email to stay again. No thanks.

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5Thank Charles H
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Charles H, Thank you for taking the time to write a review on TripAdvisor. Please accept my sincere apologies for the inconvenience you encountered during your recent stay. I certainly appreciate for your feedback and I would like to speak with you personally to investigate further. I have searched through our online surveys; however, unfortunately I was unable to...

Honolulu, Hawaii
Reviewed 14 November 2014

I can't say enough about how well my wife and I were treated at the Pacific Beach Hotel during a recent stay for our 35th anniversary. Everyone at the Pacific Beach is truly full of the aloha spirit and they express it in everything they did for us ! If you really want to experience old fashioned, relaxed, Hawaiian hospitality...

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1Thank lopaka4
PacBeach H, Guest Services Supervisor at Pacific Beach Hotel, responded to this review

Aloha lopaka4, Mahalo nui loa for choosing Pacific Beach Hotel for your recent hotel accommodations in Honolulu Mr. & Mrs. Neuberger. It pleases us immensely that we were able to play a small role in making your 35th anniversary both memorable and magical. I read many guest comments regarding our service but felt especially compelled to respond to yours. Not...

Kapolei, Hawaii
Reviewed 14 November 2014

The staff was very courteous and helpful. People willing to stop what they were doing to show you where to go. The check-in and out desk personnel were very friendly. The ocean view from our room was a million view. Very relaxing and enjoyable for the both of us.

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Helpful?
Thank Cobra R
PacBeach H, Front Office Manager at Pacific Beach Hotel, responded to this review

Aloha Cobra R, Mahalo nui loa for your kind review. It means a lot to us to get such a nice review from one of our local Ohana. We are absolutely delighted that we were able to make your “staycation” enjoyable and relaxing. It would be a pleasure to welcome you back as our guests soon. A hui hou, Cornelia...

Arlington, Texas
Reviewed 13 November 2014

I moved to Hawaii on business and have stayed in quite a few hotels in Waikiki.... this property is a must stay. A mix of affordability, with excellent service, and the best location in the city. If you have kids the Aquarium restaurant will blow them away (ok, and the adults). What a neat view of the scuba divers feeding...

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Thank J P
PacBeach H, Front Office Manager at Pacific Beach Hotel, responded to this review

Aloha JP, Thank you so much for taking the time to share with us and our followers the details and highlights of your stay. I'm truly happy that you were able to enjoy your stay and our offerings here at the Pacific Beach Hotel. Our staff members (like Asari and Renee) strive to make each guest feel welcomed with Aloha...

sydney
Reviewed 13 November 2014

After booking a quick trip to Hawaii the day before we jetted, picking were few and to save some money for the crazy shop we booked the Ambassador Hotel...Look all im going to say about the Ambassador Hotel is not my cup of tea, it reminded me of a hostel old run down and a concrete walled balcony with no...

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3Thank wattlegirl
PacBeach H, Front Office Manager at Pacific Beach Hotel, responded to this review

Aloha wattlegirl, Mahalo for visiting all the way from Sydney, and for taking the time to write us such a great review! We are very fortunate to have Joleen as a part of our team, who was so thrilled to hear she had such a positive impact on your vacation! Thank you again for choosing us, and we look forward...

Waterloo, Wisconsin
Reviewed 12 November 2014

I stayed here just 2 nights in late October 2014. The weather was terriffic - the beach was beautiful. There are a lot of homeless in the area, but they stay to themselves - did not witness any begging. There are a lot of gift stores, other retail, and restaurants close. It was amazing! We used the pool - which...

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Helpful?
Thank Lovetogo112
PacBeach H, Front Office Manager at Pacific Beach Hotel, responded to this review

Aloha Lovetogo112, You definitely picked the right hotel to enjoy the beautiful Waikiki beach and the amazing weather that Hawaii has to offer. Thank you for pointing out the convenience of our location being nearby to stores and restaurants. I also wanted to let you know that we are planning a renovation of our hotel and our pool will be...

Adelaide, Australia
Reviewed 11 November 2014

We couldn't have picked a hotel in a better location and value for money! We booked into an Ocean Front room and we were not disappointed! There a lot of reviews on here regarding tired rooms etc but do not let this put you off. The furniture was in great condition, beds comfortable and room spotless! Yes, the bathrooms are...

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4Thank Lorissa B
PacBeach H, Front Office Manager at Pacific Beach Hotel, responded to this review

Aloha ElleBee74, I am very pleased that you were able to thoroughly enjoy your Ocean Front room. I also wanted you to know that we are nearing the end of the planning stage for the renovation that will update our entire hotel. Thank you so much for sharing your review on TripAdvisor, and for pointing out that we are the...

Auckland, Auckland, New Zealand
Reviewed 11 November 2014

My daughter and myself stayed here for 7 nights. Yes the Hotel is dated but heard renovations are in the pipeline. Stayed BEACH TOWER on the 11th floor. Photos are the view from our balcony. True Ocean view and sunsets glorious. Very clean-----staff very friendly and obliging. Stored luggage for day as our flight was at night. Mental note to...

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1Thank Trisha826
PacBeach H, Front Office Manager at Pacific Beach Hotel, responded to this review

Aloha Trisha826, Renovations are definitely in the pipeline and we are almost done with the final plans. The location of our hotel provides some amazing views and your pictures really captured the beauty of Hawaii and the famous Waikiki shoreline. I apologize for the delay you experienced from the traffic jam on Halloween night. This is definitely one of the...

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Amenities

Highlights
  • Room Service
  • Spa
  • Beachfront
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located across Waikiki Beach with views of the Pacific Ocean, Waikiki City Lights, and Diamond Head landmark. Full service hotel with 839 guestrooms, island-style family dining, flexible meeting space, 24-hour fitness center, self or valet parking, business center and gift shops. Please note: Oceanarium Aquarium currently undergoing refurbishments through Summer 2017. ... more   less 

Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815-3286
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $250 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Beach Hotel 3.5*
Number of rooms: 839
Reservation Options:
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Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Honolulu, Hawaii
Hotel Style:
#13 Business Hotel in Honolulu
#16 Spa Hotel in Honolulu
#24 On the Beach Hotel in Honolulu
#25 Romantic Hotel in Honolulu
#25 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Beach Hotel staff and other travellers.
131 questions
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Questions? Get answers from Pacific Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reconsider staying here until renovations are complete.”
 of 5 bubbles 711gregm, 7 Dec 2016 | Read review
“We were staying in room 1414 with a beautiful ocean view.”
 of 5 bubbles , 5 Dec 2016 | Read review
“ask for the renovated rooms”
 of 5 bubbles 234paulap, 30 Nov 2016 | Read review
“No internet in room 2754 or 2752. Not sure which.”
 of 5 bubbles rickb896, 20 Nov 2016 | Read review
“Ocean FRONT for the best view of the surf.”
 of 5 bubbles oahusquidx, 20 Nov 2016 | Read review
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