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Waikiki Gateway Hotel

326 reviews
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Traveller (73)
Room & Suite (88)
Pool & Beach (15)
Overview
  • Excellent58%
  • Very good28%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“front desk”(60 reviews)
“la croix”(3 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Concierge
3.0 Star Hotel
All hotel details
Offers from Waikiki Gateway Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (326)Write a Review
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Traveller rating
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76
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178
76
23
9
3
Show reviews that mention
All reviewsfront deskfriendly housekeeperla croixexcellent housekeepingthe maintenance guyhouse keeperbreakfast buffetrecommend this hotelwalking distance to the beachpink linean older hotelvalet parkingamenity feethe breakfast areagreat place to staythe hotel is cleanshopping and restaurants
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21 - 25 of 289 reviews
Reviewed 10 January 2018

The price for the room was cheap and the staff was amazing! There was one desk clerk, Ricardo, who helped me out a lot with billing issues. He helped to make my stay comfortable. The location was also fantastic. It was close to places to...More

2  Thank Annika A
Response from Kainua, Guest Experience Manager at Waikiki Gateway HotelResponded 11 January 2018

Aloha Annika, Mahalo for choosing the Waikiki Gateway hotel. Our unbeatable location just steps away from Luxury Row and minutes from all the shops, restaurants and beaches that Waikiki has to offer is the best in Waikiki. Pair this with our amazing staff and incredible...More

Reviewed 9 January 2018

We really enjoyed our stay at this hotel! From the minute we checked in, Ricardo was very friendly, polite and professional. We needed to extend our stay so he helped make that happen. We booked with Expedia for the first few nights but Ricardo was...More

Thank syoung1823
Response from Kainua, Guest Experience Manager at Waikiki Gateway HotelResponded 11 January 2018

Aloha syoung1823, Thank you for the 5 star review. We strive to provide incredible service fueled by Love & Aloha. Thank you for recognizing Ricardo & Miles who are an amazing part of our incredible team. Our goal is to engineer fantastic experiences and we...More

Reviewed 8 January 2018

I can't say enough about the customer service. All hotel staff were extremely friendly and responsive. For example, after a computer-booking mishap, Ricardo went out of his way to ensure my husband and I had the same room for the days we had originally booked....More

Thank amcolello
Response from Kainua, Guest Experience Manager at Waikiki Gateway HotelResponded 11 January 2018

Aloha amcolello, I am so happy you enjoyed the incredible hospitality of our amazing team at the Waikiki Gateway. We stop at nothing to make sure that every guest experiences our legendary Love & Aloha. With our unbeatable location, wonderful breakfast buffet, fun beach amenities,...More

Reviewed 6 January 2018 via mobile

As soon as I arrived I welcomed with smiles and splendid service from everyone especially to mhila talledo she cleaned my room very good this is the coolest hotel I’ve ever stayed at ...absolutely loved it and would totally stay againMore

4  Thank krishlee21
Response from Kainua, Manager at Waikiki Gateway HotelResponded 13 January 2018

Aloha krishlee, We are delighted to learn about your enjoyable visit to Waikiki Gateway Hotel and appreciate your excellent feedback about our guest services. Our incredible location and our boutique hotel allows us to offer personalized service with Love and Aloha. Thank you for recognizing...More

Reviewed 5 January 2018 via mobile

Well appointed, newly remodeled. Good vibe in the lobby. And Miles and Warren were extremely helpful and went above and beyond to make sure we had the absolutely best experience. Very grateful for their service.More

6  Thank Paolo C
Response from Kainua, Guest Experience Manager at Waikiki Gateway HotelResponded 2 days ago

Aloha Paolo, Thank you for the 5 star review. We strive to provide incredible service fueled by Love & Aloha. Thank you for recognizing Warren & Miles who are an amazing part of our incredible team. Our goal is to engineer fantastic experiences and we...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$143 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (73)
Room & Suite (88)
Pool & Beach (15)
Dining (7)
Amenities (12)
Questions & Answers
Ask a question
donkiddic
20 January 2018|
Answer
Response from ArturoM52 | Reviewed this property |
Might be a good idea to check with the hotel on that one!
0
Votes
safiyabrown
10 January 2018|
AnswerShow all 4 answers
Response from 2MelissaC | Reviewed this property |
Breakfast is included in the price, unlike many other hotels. I found this really great and loved my stay at the Gateway Hotel.
1
Vote
sheeluray
9 January 2018|
AnswerShow all 3 answers
Response from Armando V | Reviewed this property |
Hi, Hotel include breakfast is a buffet and last time if you stay in the hotel the cost will be $6.00 if you stay in other hotel the cost is $15.00 USD. PCC look in google map:
1
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12345613
Room Tips
"Good People, Good manner, I Love that."
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"Ask for higher floor and ocean view rooms."
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"You can spot the ocean from the west side rooms even though they aren't "ocean view""
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"Top floor has amazing views and larger balcony."
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