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DoubleTree by Hilton Alana - Waikiki Beach

1,654 reviews
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Traveller (372)
Room & Suite (406)
Pool & Beach (52)
Overview
  • Excellent33%
  • Very good37%
  • Average20%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(113 reviews)
“warm cookies”(30 reviews)
“front desk”(232 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Alana - Waikiki Beach
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,654)Write a Review
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1,552 results
Traveller rating
546
523
315
115
53
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546
523
315
115
53
Show reviews that mention
All reviewsdouble treewarm cookiesfront deskthe hilton hawaiian villagevalet parkingbusiness travelercheeseburgerbusiness tripconvention centerwithin walking distancevalet staffcontinental breakfastala moana blvdthe penthousewaikiki beachconvenient locationper day
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1 - 5 of 1,552 reviews
Reviewed yesterday

A nice hotel with a good location. The rooms were clean, quiet, and comfortable. The breakfast in the hotel restaurant was a little pricey. They have valet parking only which is 30 per day. The gym and pool were nice. This hotel is not too...More

Thank abc12345678993
Hotel's Favourite
Reviewed 4 weeks ago

We visited in December 2015 and knew that we would return if we went again to Waikiki. The staff are fantastic. The room (with 2 queen beds) was spacious; I say this because we did hit the shops pretty hard and managed to keep our...More

1  Thank Louby76
Response from Michael W, General Manager at DoubleTree by Hilton Alana - Waikiki BeachResponded 4 weeks ago

Aloha Louby76, Thank you very much for returning to us and for taking the time to share your experience. I am very pleased to hear that you did enjoy our amazing staff, your room and our breakfast buffet and coffee. I appreciate your kind special...More

Reviewed 3 days ago

To be fair, let me start with the positives... The Bell/Door persons were extremely friendly and helpful. The Banquet guy, Tony, was also very helpful and went out of his way to help with changing the room set up, adding more chairs, and even grabbed...More

Thank 1KulKat
Response from Michael W, General Manager at DoubleTree by Hilton Alana - Waikiki BeachResponded 2 days ago

Aloha 1KulKat, Thank you very much for your visit and for taking the time to share your experience. I am very sorry about your check in experience and that we were not as helpful as we should have been at the time. Your feedback is...More

Reviewed 1 week ago via mobile

Had a warm welcome by the staff, room was clean and quiet, great location. Good breakfast but would have liked a few options for those that are gluten free and the resturant could have been a little more clean.More

Thank Andrea A
Response from Michael W, General Manager at DoubleTree by Hilton Alana - Waikiki BeachResponded 1 week ago

Aloha Andrea A, Thank you for your visit and for taking the time to share your experience. I am happy to hear that you enjoyed our service, the room and breakfast. Your feedback on the restaurant is noted and we will follow up. We will...More

Reviewed 1 week ago

The desk staff was very pleasant. The property was older abut had been totally updated. The bath products were very nice. We had come from a long flight and slept like babies. It was very quiet! The location was great for walking to many restaurants,...More

Thank tedact
Response from Michael W, General Manager at DoubleTree by Hilton Alana - Waikiki BeachResponded 1 week ago

Aloha tedact, Thank you very much for your visit and your fantastic review. I am pleased to hear that you enjoyed your stay with us and liked your room as well as our convenient location. I do appreciate your kind recognition of our amazing staff...More

View more reviews
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$186 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$186 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms
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Traveller (372)
Room & Suite (406)
Pool & Beach (52)
Dining (12)
Amenities (41)
Questions & Answers
Ask a question
ivyhawk
3 November 2017|
AnswerShow all 9 answers
Response from roxierowe | Reviewed this property |
I have never paid a resort fee but recently stayed at another resort and was charged a $20 resort fee--I was there on business and of course, never got to use anything there so thought it was a rip off. Hopefully the... More
0
Votes
Winnell1961
22 August 2017|
AnswerShow all 3 answers
Response from Linda W | Reviewed this property |
no
1
Vote
SCtravellady
7 June 2017|
AnswerShow all 5 answers
Response from Rybh | Reviewed this property |
This hotel as far as I know has no shuttle service. I used uber, which worked well.
0
Votes
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Room Tips
"Call ahead and/or avoid selecting an accessible room."
Read review
"Above the 9th floor gives a good view. I was in 1116, and had a great view."
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"All rooms have a balcony, and you're far enough away from the ocean that "ocean view"..."
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"We had a partial ocean view which was good and located at Level 11."
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