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All reviewskings islandroom was cleanthe breakfast arearefrigerator and microwavetennis tournamentnight's sleeptub showerfree breakfasthot breakfastking bedan older hotelcincinnati zoostay at this hotel againcoffee makerfront desk staffdefinitely stay here againcereal
Charged my credit card before I arrived. When I complained cancelled my reservation and I had to go elsewhere.
This us the worst service and treatment I've ever had by A Choice PRIVILEGE properties hotel. Please do yourself a favor and stay elsewhere. These PEOPLE...More
2 Thank Baynut57
Response from Sam T, General Manager at Comfort Inn NortheastResponded 13 December 2017
On behalf of our entire team, I would like to apologize for failing to exceed your expectations.
The only reason why we charged your credit card before your arrival was because the reservation was non cancelable. But when you arrived at the hotel...More
I chose this hotel based on the rating and wasn't sorry for a moment. The staff was friendly and professional. The room was clean, the bed very comfortable, the TV was a newer model, the shower had great pressure, breakfast was fully stocked and it...More
Wonderful hotel! The best staff I've ever seen at any hotel! Super friendly they let us check in early then after a few hours called us to make sure everything was ok with our room every time we passed any staff they would ask us...More
New owner they are up grading rooms. Breakfast was very good. The heating/cooling unit pretty noisy. Located walking distance from lots of eating places. Walls a little thin.no vending,you have to go to the check in area. Ice machines in all floors. Ours didn't work.
Trip with kids, arrived after midnight, manager offered to extend check out times with out asking, and also moved the room away from a potential noisy group which was not needed as we hit the road early the next morning. Very friendly and helpful. Room...More