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The Westin Cincinnati

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Traveller (206)
Room & Suite (377)
Pool & Beach (25)
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Overview
  • Excellent44%
  • Very good32%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“heavenly bed”(49 reviews)
“fountain square”(302 reviews)
“fountain view”(27 reviews)
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,191)
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1,178 results
Traveller rating
489
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489
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57
Show reviews that mention
All reviewsheavenly bedfountain squarefountain viewice rinkpool and hot tubbusiness hoteltop floorfirst floorself parkfloor roomvalet parkingfree internetfront desk staffdowntown areaper dayhotel is in a great locationthe great american ballpark
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1 - 5 of 1,178 reviews
Reviewed today via mobile

Stayed for biz 7 nights and in 2 different rooms . Both rooms were large, clean, and comfortable. Beds were nice. Large closet and lots of storage. Convenient to everything in the area and fountain sqaure ! I'll be back in August for another week...More

Thank VickiSecrets
Reviewed 2 days ago

This hotel is nice, and it's big, and the rooms are generally comfortable. However they're lacking in a couple of areas. The first thing that happened was that I asked for utensils that never came, and when trying to follow up on my request, room...More

Review collected in partnership with this hotel
Thank U3191LEelizabeth
Response from NicoleN1044, Reputation Management Specialist at The Westin CincinnatiResponded yesterday

Hello U3191LEelizabeth, First and foremost, we are sorry to hear that you were not fully satisfied with your overall stay with us at the Westin Cincinnati and would like to apologize for not exceeding your expectations with our service. Since you have mentioned a number...More

Reviewed 5 days ago

I was shocked on returning from my day's work on the second day of my stay to realize that my room had not been cleaned or the bed made. Never happened to me in a hotel over 2 stars. Is this regular practice or just...More

Review collected in partnership with this hotel
Thank cboulan
Response from NicoleN1044, Reputation Management Specialist at The Westin CincinnatiResponded 2 days ago

Hello cboulan, Thank you for taking a moment to share your experience. We understand how frustrating it is to have to deal with housekeeping issues while trying to have a stress-free ​stay, and we regret that we were not able to provide the level of...More

Reviewed 6 days ago

Front desk staffed with friendly people. Check-in was quick. I asked to participate in the Green program, yet someone still into my room to clean it up - I wanted my room to remain undistrurbed. Some furtniture was old and banged up - clear signs...More

Review collected in partnership with this hotel
Thank imichels2018
Response from NicoleN1044, Reputation Management Specialist at The Westin CincinnatiResponded 5 days ago

Hello imichels2018, Thank you for taking the time to review your recent stay at the Westin Cincinnati. I'm happy to hear you enjoyed our wonderful location! As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of...More

Reviewed 1 week ago

Being right downtown Cincinnati, across from Fountain Square, makes a stay at the Westin ideal. Walking distance to the stadiums, restaurants, and entertainment venues is definitely a plus. Always consistent - no surprises!More

Review collected in partnership with this hotel
Thank MaryB482
Response from NicoleN1044, Reputation Management Specialist at The Westin CincinnatiResponded 1 week ago

Hello MaryB482, Thank you for taking the time to leave us feedback about your recent stay. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We’re thrilled to have you as an advocate...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$173 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Cincinnati
#7 Romantic Hotel in Cincinnati
#10 Family Hotel in Cincinnati
#12 Business Hotel in Cincinnati
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$173 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Cincinnati
#7 Romantic Hotel in Cincinnati
#10 Family Hotel in Cincinnati
#12 Business Hotel in Cincinnati
Room types
Suites, Non-Smoking Rooms
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Traveller (206)
Room & Suite (377)
Pool & Beach (25)
Dining (20)
Amenities (45)
Business Centre & Event Rooms (1)
Questions & Answers
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Mark E
27 December 2017|
AnswerShow all 3 answers
Response from MarkandBetsy | Reviewed this property |
As long as you are mobile, parking underneath FOUNTAIN SQUARE is your best option. It is adjacent to the hotel on the NORTH side. Believe it is around $18/day. It is convenient.
0
Votes
cubbynana
27 October 2017|
AnswerShow all 5 answers
Response from scottkU5424PM | Reviewed this property |
It's a short ride away. A little far to walk, depending on the type of shoes you are wearing.
0
Votes
cubbynana
27 October 2017|
AnswerShow all 4 answers
Response from MarkandBetsy | Reviewed this property |
About a mile north - easy walk through urban area. Westin sits at sixth and vine. Music hall at 1241 elm. I’d walk north on vine to central parkway, then west (left) 2 blocks to elm and north 2 blocks.
1
Vote
Room Tips
"Needs updating. Feels dated."
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"Lavender oil bottle by the bed, plenty of bathroom amenities & free bottled water!"
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"Ask for upper level room facing the square.. it's a higher rate but worth it"
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"Not sure of views from other rooms. My room faced another building. Best to get a room facing Fountain Square..."
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