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Holiday Inn Express Cincinnati West

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153 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Sunbury, Pennsylvania, United States
Reviewed 4 November 2013

My company sent me on a last minute business trip & had not booked a room. I choose this place cause it was close to my destination & glad I did. Very friendly staff & the room was clean & comfortable. Nice breakfast area. If I ever have to travel this way again, this will be my first choice to...

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Helpful?
Thank Kelly H
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Kelly, Thank you for choosing the Holiday Inn Express Cincinnati West as your last minute find and for providing feedback. We are pleased that you enjoyed your stay with us and look forward to hosting you again if the need arises. Kindest regards, Ken Broering General Manager

Madison, Alabama
Reviewed 16 October 2013 via mobile

My wife and I was traveling on vacation through Ohio in route to New York. When I checked in I was not recognized as a GOLD PLUS member which shocked me!! When I asked about the situation I was told that it is up to the different properties how they treat Gold Plus members. This is the second time this...

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Helpful?
Thank RockyTop1
broerik0, General Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear RockyTop1, Thank you for your review on Trip Advisor regarding your recent experience with the Holiday Inn Express Cincinnati West. I greatly appreciate you taking the time to bring this experience to my attention and want to apologize that we did not recognize your IHG Rewards Club Gold Status and to thank you for your patronage. It is our...

Melbourne - Australia
Reviewed 15 October 2013 via mobile

Found this hotel very good, good sized rooms, clean, very helpful check inn staff and very adequate breakfast, great location. Enjoyable stay - thank you and would definitely use it again and recommend to others.

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Thank Wardies4
Fayetteville, Arkansas
Reviewed 22 August 2013

We were in town for a funeral and this hotel allowed out of town family members to stay for a discounted bereavement rate. We appreciated being together to share rides and have coffee together in the mornings.

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2Thank SarahBee60
durham, nc
Reviewed 20 August 2013

Aside from "breakfast", which was really subpar, I have nothing bad to say about the place. But nothing good either. Front desk attendant should thin about finding a job that doesn't involve hospitality. Place was clean, away from everything, safe, I think... order your cab in advance. Internet connection was good.

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Helpful?
Thank Herve_8
sejalarch, Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear Herve_8, Thank you for your feedback. Your comments are most helpful. I believe we can improve on every item you mentioned: breakfast food, front desk service, cab availability. Please allow us another opportunity to serve you in the future. Safe travels! Management Team - Holiday Inn Express Cincinnati West

Indianapolis, Indiana
Reviewed 17 August 2013

We were only here for one night, but it was a nice and comfortable stay. The rooms are pretty large and clean. The continental breakfast was bigger/nicer than I expected and everyone was friendly and accommodating.

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Thank kat_arit
Los Angeles, CA
Reviewed 16 August 2013

I have stayed at a couple of Holiday Inns this year and my biggest hesitation about this property is the lack of an on-site restaurant or bar. Granted, everyone needs a car to get here but not everyone wants to drive to a bar to meet up with friends also in town for an event. Front desk staff were VERY...

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Thank SamanthasDad
IHGCare, Guest Relations Manager at Holiday Inn Express Cincinnati West, responded to this review

Dear SamanthasDad, Thank you for taking the time to write this review. I sincerely apologize for we fell below your expectations. As a brand standard, our hotel does not have an on site restaurant to differentiate ourselves from other brands within the group, as such, we offer complimentary breakfast as an alternative. I am sorry for the inconvenience this has...

Hilton Head, South Carolina
Reviewed 12 August 2013

If you are visiting people on the West side of Cincinnati, this hotel is much cleaner and better located than the Holiday Inn in Lawrenceburg. The rooms are MUCH bigger, too. The staff was helpful and made sure we had adjoining rooms, even though they couldn't guarantee this when we made the reservation.

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Thank Vicki W
Chicago, Illinois
Reviewed 31 July 2013

This location with easy access to the expressway & convenient to stores & restaurants was great for visiting family & friends in Cincinnati. Our room was clean & quiet, staff at the desk was always pleasant & the breakfast was delicious. We stayed on a busy weekend with the Reds in town & a bowling tournament so prices were a...

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Thank Mary C
Grand Forks, North Dakota
Reviewed 16 July 2013

We stayed nine days at this Holiday Inn Express and were very happy with our stay! It was very clean, the rooms were nice, the shower worked well. Since we travel with pets this was an ideal place since they do allow pets. We requested a room near the exit which was good with the pets. The staff was exceptional...

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2Thank CL M
sejalarch, Manager at Holiday Inn Express Cincinnati West, responded to this review

Greetings CL M, Thank you for your kind words and compliments. The staff at the Holiday Inn Express Cincinnati West is exceptional! They enjoy interacting with the guests, more importantly, making sure the guests are 100% satisfied with their stay. We hope you will stay with us again and look forward to creating an even more enjoyable experience for you....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Our western Cincinnati hotel is centrally located to where you want to be! Located only 10 miles from downtown Cincinnati, the Holiday Inn Express Cincinnati West is central to Cincinnati's business centers and tourist attractions. Located off I-74 at exit 11, Rybolt Road, and only 15 miles from Cincinnati-Northern Kentucky International Airport, your hotel is within just a few minutes of 4 Cincinnati convention centers. Duke Energy Convention Center, Northern Kentucky Convention Center, Wyoming Civic Center, and Sharonville Convention Center are all within fifteen miles of our hotel. Our Cincinnati accommodations also offer close proximity to many corporate businesses, including Proctor & Gamble (P&G), General Electric (GE), Kroger Company and Chiquita Brands. Getting to tourist attractions is easy from your western Cincinnati hotel, which is only a short drive from downtown Cincinnati and Newport on the Levee. Sports fans will appreciate our close proximity to the stadiums of both the Cincinnati Reds and the Cincinnati Bengals. Other nearby attractions include Kings Island and the Argosy Casino in Lawrenceburg, IN. Your hotel offers free high-speed, wireless Internet access along with a Hot Breakfast each day. The hotel also features an outdoor pool with sun deck, a fitness center and a business center. Come and Stay Smart at the Holiday Inn Express Cincinnati West. ... more   less 

Additional Information about Holiday Inn Express Cincinnati West

Address: 5505 Rybolt Road (Exit 11), Cincinnati, OH 45248
Region: United States > Ohio > Cincinnati
Price Range: $186 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cincinnati West 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Cincinnati West Hotel Cincinnati
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cincinnati West staff and other travellers.
2 questions
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Cairo, Egypt
3 months ago
Olmsted Falls, Ohio

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Questions? Get answers from Holiday Inn Express Cincinnati West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There Pool is outdoor only and the IHB website does not honor the guarantee”
 of 5 bubbles KurtB676, 13 Feb 2017 | Read review
“The upper floors are nice.”
 of 5 bubbles chillianne, 27 Nov 2016 | Read review
“higher rooms are quieter”
 of 5 bubbles zultr, 8 Mar 2016 | Read review
“We liked the non smoking rooms on the top floor. It was really quiet.”
 of 5 bubbles 128charleens, 24 Jan 2016 | Read review
“A room away from the elevators and ice machine is quieter.”
 of 5 bubbles 350sunnyl, 6 Dec 2015 | Read review
5 of 5