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Lake Elmenteita Serena Camp

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Traveller (365)
Room & Suite (65)
Pool & Beach (23)
Overview
  • Excellent84%
  • Very good14%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“game drives”(18 reviews)
“horse riding”(11 reviews)
“double shower”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (261)Write a Review
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248 results
Traveller rating
207
36
4
1
0
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LanguageEnglish
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207
36
4
1
0
Show reviews that mention
All reviewsgame driveshorse ridingdouble showerluxury tentshuge bathroomglass of champagnecommon areasgreat weekendspecial thanksdining areasoysambu conservancylunch and dinnerthe hustle and bustlewater buckseparate toiletchampagne breakfastthe reserve
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1 - 5 of 248 reviews
Reviewed 12 November 2017 via mobile

I hadn't stayed in a tented camp before but this was a show stopper. Best room experience. Shower to live in... lake walks wow !! Breakfast by the lake . ..in the company of a herd of buffalo's.. Felt like Eden... service crew ...plane likeMore

Thank babaNjeri
Response from SerenaHotels, Manager at Lake Elmenteita Serena CampResponded 15 November 2017

Thank you for taking time to review our camp.We are happy you enjoyed our rooms and the Lake Side breakfast.We are humbled that our service crew met your expectation . We hope to be of service to you in the near future. Thank You. Elizabeth...More

Reviewed 25 October 2017

You almost get a sense of disappointment as you drive through the forest. You are briefed at the gate, sign a declaration form in regard to the wild animals. You drive with your eyes darting around for wild animals. You go through the gates that...More

Thank SERAH K
Response from SerenaHotels, Manager at Lake Elmenteita Serena CampResponded 26 October 2017

Thank you for having given us a chance to be of service to you.We are happy we were able to meet your expectation and that you had a memorable stay at the Camp. We are excited to note that our caring and kind staff were...More

Reviewed 24 October 2017 via mobile

Stunning views outstanding quality accommodation; great food if a little pretentious. Had just had three glorious days in the Mara but where the accommodation was a little disappointing. This place was like an unexpected oasis the welcome champagne with unbelievable sweeping views form to the...More

Thank David O
Response from SerenaHotels, Manager at Lake Elmenteita Serena CampResponded 26 October 2017

Thank you so much for choosing Lake Elmenteita Serena Camp during your recent Safari. We appreciate you took the time to review our facility and note the areas of improvement that you have mentioned, this is to assure you the issues will be addressed. We...More

Reviewed 12 October 2017

Lake Elementaita Tented Camp situated in Soysambu Conservancy and a few meters from Lake Elementaita was the perfect place to stay after an 8-day grueling safari. Our twin beds tent was spotlessly clean and the interior decor gave it a homely atmosphere. My group of...More

Thank morankenya
Response from SerenaHotels, Manager at Lake Elmenteita Serena CampResponded 21 October 2017

Thank you for choosing to stay with Lake Elementeita Serena Camp.We feel humbled and are happy you enjoyed your stay with us. We are glad we met your expectation and particularly the service offered by Dorothy at the reception. We hope we shall get a...More

Reviewed 10 October 2017

The lobby is great, very British colonial, the tents are luxurious and well appointed; the bathroom is amazing, and the location and view beautiful. The service was also excellent, both in room and dining, especially Simon and Solomon. The security officer/ escort at night to...More

Thank myjaker
Response from SerenaHotels, Manager at Lake Elmenteita Serena CampResponded 21 October 2017

Thank you for taking time to review the camp.We are glad that our staff were able to meet your expectation and note that Solomon and Simon stood out in offering great service to you.We shall ensure that the effort does not go unnoticed. Thank you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Room Service
Breakfast included
Business Centre with Internet Access
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$495 - US$617 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Details
Price range
US$495 - US$617 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Add Photo Photos
Traveller (365)
Room & Suite (65)
Pool & Beach (23)
Dining (18)
Hotel & Grounds (277)
Bathroom (18)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
willaly
12 January 2017|
AnswerShow all 7 answers
Response from Imran K | Reviewed this property |
yes
2
Votes
Cindy I
26 December 2016|
AnswerShow all 3 answers
Response from Arthur O | Reviewed this property |
Serena booking office actually makes this very clear that no kids are allowed. Unfortunately some people disregard and show up with kids. Romantic destination. Leave kids at home :)
0
Votes
TripH8
20 December 2016|
AnswerShow all 4 answers
Response from Mary L | Reviewed this property |
They accept walk in for lunch upon advanced notification.
1
Vote
Room Tips
"They all seem to be equal"
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"All rooms are beautiful and more like suites."
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"They are all good."
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"All tents are the same. The ones closer to the lobby are easier to get to the dining area but offer no other..."
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