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Fairmont Mount Kenya Safari Club

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Fairmont Mount Kenya Safari Club
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851 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Mount Kenya Safari Club
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Showing 823: English reviews
Gurugram (Gurgaon), India
Reviewed 6 August 2016 via mobile

We were really looking forward to our stay here. Had booked 3 rooms. This was my second stay at a Fairmont (stayed at the Fairmont San Francisco in May). Hence the expectation was all the way more. Complaints : First of all the Wifi was a joke! Most guests were frustrated Coz met fellow guests looking disgruntled about it. Made...

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Helpful?
Thank Pranamita
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for taking the time to share your feedback following your recent stay. Please accept our apologies for the shortfalls you experienced on your visit. Needless to say, these are not the standards we aspire to at Fairmont Mount Kenya safari Club. Rest assured the matters will be taken up with our team for improvement. We do...

Nairobi, Kenya
Reviewed 5 August 2016

Visited the club specifically for Sunday brunch. The service was top-notch right from the gate. The staff are very friendly and present to help at all times. The premises are easy to navigate around; with clear markings. The ambiance is exquisite. The brunch is served in an open garden with tables intricately spaced out to allow for private conversations. The...

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Thank Inam W
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, We are glad that you had an excellent Brunch with a wonderful ambiance. We thank you for the great feedback which I shall definitely share with our colleagues who exceeded your expectations. We welcome you back to our hotel and will be sure to “Turn Moments into Memories” again! Best Regards, Nils Axing General Manager

Reviewed 4 August 2016 via mobile

Came here to play golf and then was disappointed realise its a pitch and putt. Went to have lunch afterwards which was even more of a disappointment. Service was dreadful. I ordered a cheeseburger with 'onion rings' but when it arrived there were no onion rings. I asked for them and she returned with a chopped onion on a plate!...

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Thank Sean B
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for sharing your experience with us on Trip Advisor. We appreciate your feedback on our Food and Beverage services, I have shared your feedback with my team, please accept our apologies for the shortfalls you experienced on your visit.; and will monitor this “good” complaint for the sake of other guests as well. We all look...

Mumbai (Bombay), India
Reviewed 4 August 2016 via mobile

Stay at the Mount Kenta Safari Club was a truly an amazing experience! The location is breathtaking. The grounds are well maintained and have a hedge maze, beautiful gardens, magnificent views, all set amongst the most wonderful backdrop of Mt Kenya. The service was really good, friendly and professional. There were also plenty of activities and all well priced such...

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Thank Pinki9
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you so much for your wonderful review of the Fairmont Mount Kenya Safari Club! We really do appreciate your feedback, and we are so happy to hear that you truly enjoyed your stay and it turned into an amazing experience. It is always wonderful to hear great memories from our guests - we pride ourselves on offering...

mumbai
Reviewed 3 August 2016

Its a high end luxury resort and a great place to unwind. Offers many activities and facilities within the premises including heated pool, animal orphanage etc. Food is very good and live counters make yummy Indian breads.

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Thank mailhetal
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, We would like to thank you most sincerely for taking the time to share your feedback on Trip Advisor following your stay at the Fairmont Mt. Kenya Safari Club. We are delighted to hear that you enjoyed your stay with us and you had great moments of unwinding. We most certainly look forward to welcoming you back to...

Nairobi
Reviewed 31 July 2016

The hotel is excellent with excellent service and staff, the price is however not pocket friendly even for resident (Kenyans). I liked the activities espevilly horse riding through the bush and rivers was fortunate to meet elephants during the ride. Liked bicycle ridding around the hotel, fishing almost caught a fish....I also enjoyed variety of birds species. Not very pocket...

Review collected in partnership with Fairmont Hotels & Resorts
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Thank A8253BDmargaretw
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for sharing your wonderful experience with us on Trip advisor. We appreciate your highlights in regards to our service and facilities and glad to learn that everything we have offered along your stay has lived up to your expectations. We all look forward to welcoming you back to the Fairmont Mount Kenya Safari Club - thank...

Nairobi Region, Kenya
Reviewed 28 July 2016

I just love the hotel, and if they included helicopter, in prices from Nairobi and back then it would be better, as sometimes the drive puts me off, such idiots on the roads it's stressing going there and back, I would be more frequent, have spent some wonderful times there. And looking forward to going back perhaps for my Birthday...

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Thank 604amina
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, We appreciate you taking the time to write such a complimentary review of our property. I am delighted we were able to exceed your expectations and look forward to welcoming you back on the 06th August for your Birthday. Kind Regards Nils Axing General Manager

Mwanza
Reviewed 25 July 2016 via mobile

The hotel is very old but has been beautifully maintained. It has a rather dated feel (in the best way) and with all the modern conveniences. On a clear day, you can see the mountain perfectly. There are a whole host of very cool activities that is bound to keep you busy for at least 3 - 4 days. There...

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1Thank Aliyah A
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, We would like to thank you most sincerely for taking the time to share your feedback on Trip Advisor following your stay at the Fairmont Mt. Kenya Safari Club. We are delighted to hear that we turned moments into memories during your stay with us. We most certainly look forward to welcoming you back in the near future....

Reviewed 20 July 2016 via mobile

Nature at its best. The view is breath-taking, the service is exemplary. The Maze is one hell of a challenge. Oh! We got to stand on the Equator, nothing different about that but, We did. Hehe! You should try the cocktails. Very good mixologist.

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Thank Felix M
Mercy2015, Executive Assistant to General Manager at Fairmont Mount Kenya Safari Club, responded to this review

Dear Guest, Thank you for choosing the Fairmont Mount Kenya Safari Club. Your amazing comments on our property are greatly appreciated and will be most eagerly passed on to the team who will be delighted that you have carried back fond memories of your stay with us. We look forward to welcoming you back in the near future. Kind Regards,...

Doha, Ad Dawhah, Qatar
Reviewed 16 July 2016 via mobile

I enjoyed with thrilling Game drive in search of the Big cats and to see chimpanzees and nice drinks with dinner at sweet water Serena camp-5star services. Luxury camp and staying inside forest in Tent is different and nice tour.

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Thank Baskaran B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
With magnificent views of majestic Mount Kenya, the Fairmont Safari Club's 120 luxuriously appointed guest rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. ... more   less 

Additional Information about Fairmont Mount Kenya Safari Club

Address: | Mount Kenya, Nanyuki Town, Nanyuki Municipality 10400, Kenya
Region: Kenya > Rift Valley Province > Laikipia County > Nanyuki Municipality > Nanyuki Town
Price Range: $271 - $667 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mount Kenya Safari Club 5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Fairmont Mount Kenya Safari Club Hotel Nanyuki
Fairmont Mount Kenya Safari Hotel
Mount Safari Club Kenya
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Mount Kenya Safari Club staff and other travellers.
8 questions
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Edinburgh, United Kingdom
Canberra, Australia
5 months ago
Reno, Nevada
over a year ago

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Questions? Get answers from Fairmont Mount Kenya Safari Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in one of the separate and fabulous River suites, although the main hotel rooms are also very good”
Patrick101215, 17 Apr 2017 | Read review
“Choose a cottage with views of Mt Kenya”
Steed773, 16 Apr 2017 | Read review
“I found rooms in the main buildings are very well located Cottages are excellent and worth spending.”
720awaisn, 5 Apr 2017 | Read review
“It's worth getting a suite over looking the mountain.”
newriver2016, 2 Apr 2017 | Read review
“Riverside rooms seemed to be the quietest”
886chrisg, 22 Mar 2017 | Read review
5 of 5