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Sofitel So Mauritius

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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sofitel So Mauritius
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1,082 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Melbourne, Victoria, Australia
Reviewed 22 January 2015

The infrastructure is just marvelous; I would definitely be going back there only if it is not peak season as the service quality including food was a real shame to such a beautifully crafted resort. When we arrived we had to wait in the parking lot under a burning sun with 3 kids for 15 minutes. There was no one...

Thank Akshay R
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Mr Askshay R, On behalf of the Sofitel So Mauritius team, I am very grateful for your valuable feedback following your stay with us. Designed in the luxuriant nature, the hotel offers the ideal get away for a unique experience in the untouched part of the island and to live some relaxing moments surrounded by a dedicated team. Nonetheless,...

Dubai, Dubai, United Arab Emirates
Reviewed 19 January 2015

I love the concept of the hotel termed so Mauritius. The personnel was so kind and the kids loved the kids club. We had lots of time to enjoy the beach and pool. The food in the restaurant close to the pool was excellent, but not the one close to the beach side.

Thank Auchoybur N
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Guest, Thank you for sharing your ‘awesome experience’ on TripAdvisor following your recent stay with us . It gives us great pleasure to know that you had a fabulous vacation with your family at Sofitel So Mauritius and you enjoyed the Resort offer, the stunning pool area and the service provided by our caring and friendly ambassadors. Remember always:...

Cheltenham, United Kingdom
Reviewed 14 January 2015

From the moment we arrived to the time we left, my wife and I received first class service from all the staff at the resort. We found everyone friendly, welcoming and eager to give assistance or advice. This applied to the reception/front office personnel (particularly Sarah, Joan and Nitish) the butlers (Raj was ever present and very helpful), the chefs...

Thank Namerof
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Guests, Thank you for choosing Sofitel So Mauritius for your getaway! I am delighted that you had an overall pleasant stay and had the opportunity to explore beautiful South of the island! Our relationship with our guests is very important to us; thus your feedback counts much in our quest for excellence. Thank you very much for taking the...

Reviewed 5 January 2015

Compared to all other Five-Star-Hotels we have been so far, Sofitel So Mauritius in Bel Ombre deserves at least seven or more stars. From the arrival till we left we felt treated like royals. Our room (Suite) was not only spacious, very clean, decorated with flowers, it had a very practicable and comfortable set up and design. It had two...

2Thank triphelp555
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Guests, Thank you for your acknowledgements of your truly memorable experience with us and sharing with travellers. It has been a true pleasure to look after you and we are very glad that everything was up to your standards and expectations. Your comments will be shared with our ambassadors who strive with passion for excellence and to create emotions...

Reviewed 5 January 2015 via mobile

"Wow!!!" was the only word that came out of our mouth when we approached our villa that comprised of a huge living/dining room that has two kitchens, a laundry room with washer and dryer. There's also outdoor swimming pool (shallow and deeper pools) and three separate rooms. There's also a golf cart available per villa and I took the kids...

Thank expatWorld
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Expat World, We are very thankful for your valuable feedback for dedicated to travelers following your nice and memorable experience with at the Sofitel So Mauritius. We are delighted to learn that you had a satisfactory and truly enjoyable break with us and our products and services were up to your expectations and standards. Your comments will be shared...

Johannesburg, South Africa
Reviewed 4 January 2015

Quick check in. Room decor good. Garden view room, has no ambience. we were quite a distance away from the pool and beach. No service on the beach. Pool service poorly attended. Staff no interested in sevicing hotel guests at all. Beach restaurant sevice non existant. We ordered kids meal and pizzas that took 45 mintues to arrive and served...

Thank REDAPPLE1822
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Guest, First of all I would like on behalf of the team, wish you a Happy New Year 2015! We are truly sorry that your experience in the South of the island did not reach your expectations. We present to you our sincere apology and can assure you that the Sofitel ambassadors rarely meets such low standards not attending...

Terre Rouge, Pamplemousses, Mauritius
Reviewed 29 December 2014

Cons: 1. Arrived at 10am( check in time), waited for 2 and a half hours to get our room. 2. Room was not cleaned properly. 3. Nobody was there to explain the room/ hotel facilities. 4. Not a single sign of any butler to service us for 2 days. 5. Mini bar in room was faulty. 6. AC was not...

Thank Brayen M
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Sir, Thank you for your feedback and taking time to post your comments; We have reviewed your comments regarding your stay with us at the Sofitel So Mauritius. All of the different points have been taken seriously by the respective services. We feel very sorry for the fact we did not provide you with a true grand 5 star...

Philadelphia, Pennsylvania
Reviewed 28 December 2014

We went there for our honeymoon the end of April. All of the attendants and butlers were so nice, courteous and happy to help us. We enjoyed the massages at the Spa which was incredible. The Kenzo design of the hotel is very chic.... details even down to the dining china. It was not crowded at all, very quiet and...

Thank karenann516
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Sir, Dear Madam, Thank you for your So incredible feedback after these few months. At Sofitel So, we truly understand the importance of going beyond expectation of our guests, So your special thanks will be addressed to tis fantastic team for their efficiency in solving your special request and providing assistance. Thank you for highlighting the friendliness and competency...

Stevenage, England, United Kingdom
Reviewed 20 December 2014

My sister & I, we spent a lovely holiday in this well designed hotel situated in such a beautiful location. Room was very nice and comfortable. We enjoyed the lovely facilities of the Spa and the treatments/massages available. Staff members were very helpful, courteous and ready to assist at any time- special mention to Raj who was very welcoming on...

Thank Patricia C
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Mrs Patricia C, Greetings from Sunny Mauritius! We sincerely thank you for your feedback following your stay with us! Enjoying some So relaxing days over this place surrounded by nature and calm is the best get away anyone would loved to through services from our different services. Indeed, much emphasis is placed on training and developing our ambassadors to...

Antwerp - Belgium
Reviewed 3 December 2014

This Sofitel resort is fantastic located on the south of Mauritius in Bel Ombre. As this boutique hotel has only 90 rooms and resort is spread over a large terrain , it is very quiet everywhere and never anywhere crowded. Gardens and all of their facilities are very well kept . Nevertheless in the 2 restaurants ( the main one...

Thank habrug
SoMauritius_BelOmbre, General Manager at Sofitel So Mauritius, responded to this review

Dear Guests, We are very grateful for sharing your impression regarding your vacations at the Sofitel So Mauritius. We do hope the nice souvenirs of the So magnifique gardens and surrounidngs willbe cherished by you once back home. Nonetheless, the heads of services have reiterate the processes with their teams to better serve our guets with prompt and effeicient service....

1,454 photos of this hotel

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Pool/Beach Area (184)
Hotel & Grounds (155)
View from Room (37)
Dining (84)
Bathroom (45)
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Business Centre/Function Rooms (1)
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Management photos: Courtesy of the property manager

All Management Photos (125)
View from Room (1)
Room/Suite (9)
Hotel & Grounds (12)
Business Centre/Function Rooms (5)
Dining (3)
Other (95)
11/06/2017 12/06/2017
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  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Sofitel So Mauritius Bel Ombre is located on the southern tip of the island in the most naturally beautiful place. The resort has 92 rooms, suites and villas, 2 restaurants, 2 bars, So Spa, So Fit. The resort also has a tennis court, kids club, outdoor swimming pool, 520 mts of beach, natural lagoon and corals, boat house with water activities and 24 hr personal butler service. ... more   less 

Additional Information about Sofitel So Mauritius

Address: Royal Road, Beau Champ, Bel Ombre, Mauritius 61008
Region: Mauritius > Savanne District > Bel Ombre
Price Range: $272 - $1,238 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel So Mauritius 5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sofitel So Mauritius Bel Ombre Hotel Bel Ombre
Hotel Style:
#4 Luxury Hotel in Bel Ombre
#4 Spa Hotel in Bel Ombre
#4 Romantic Hotel in Bel Ombre
#4 On the Beach Hotel in Bel Ombre
#5 Family Hotel in Bel Ombre
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel So Mauritius staff and other travellers.
43 questions
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London, United Kingdom

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Questions? Get answers from Sofitel So Mauritius staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Except the rooms close to reception (less privacy) all rooms are the same.”
  • Beach Suite with Pool
RTWCPT, 14 May 2017 | Read review
“They seemed all very nice and private.”
crisletti, 21 Apr 2017 | Read review
“Lushury rooms are Romantic.”
oumeshn, 18 Apr 2017 | Read review
“all room are on ground floor only and all give you privacy and easy access to the beach.”
deerrenm, 15 Jan 2017 | Read review
“Lushy room great for a couple”
  • Outside Bath
Moustache_tash, 6 Jan 2017 | Read review
5 of 5
US$213* /night
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