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Sanctuary Nam Ngum Beach Resort

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11 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Pattaya, Thailand
Reviewed 1 November 2016

Spent 2 days relaxing at the resort, the room was well appointed and the restaurant serve very good food. The staff are very helpful and friendly. Top mark for the floating (YES) swimming pool, watching the sunset with a glass of wine at the pool was the highlight of our stay. Will be back for sure. Excellent value for money.

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Helpful?
Thank denissimonnet
Sanctuary Hote... L, Sales and Marketing assistant at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear Reviewer, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment that goes right to our heart. We are delighted to be able to bring you complete satisfaction. Indeed, we spend a lot of time and energy to give you the greatest level of service and satisfaction in our Hotel...

Tokyo, Japan
Reviewed 26 July 2016

PROS - pretty reasonable prices - very classy minimalist interiors of the room (big fan of the restrooms OMG) - attentive customer service (surprise!) - decent number of recreational activities even in low season - POOL on a lake - very chill and quiet (more for family than for raving friends) CONS - they charge you for everything - literally...

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Helpful?
Thank Rieya
Sanctuary Hote... L, Sales and marketing assistant at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear Customer, Thank you for having left a comment on Tripadvisor on the Sanctuary Nam Ngum Beach Resort and for sharing your experience. The team and myself are delighted to have been able to bring you satisfaction Indeed, it is fundamental for us to satisfy our valued customers and we do our best to ensure a service worthy of your...

Reviewed 17 July 2016 via mobile

After our first two weeks of travel through Thailand an Laos we wanted to have some days of relaxation before continuing the trip. We found the place on booking.com and based on the pictures we knew we wanted to go here. True, it is far out of Vang Vien however that was our intention. Enjoy some nature and silence. A...

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Helpful?
Thank Rene C
Sanctuary Hote... L, Sales and marketing assistant at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear Reviewer, On behalf of the entire team Sanctuary Hotels and Resorts, I wanted to thank you for the kind comment that you left on Tripadvisor. It has made our day. We were delighted to be able to bring you entire satisfaction. Indeed, we make sure to provide you with the greatest level of service and satisfaction at the Nam...

Singapore, Singapore
Reviewed 20 June 2016 via mobile

Just bumb into this perfect quiet spot here in Nam Ngum Beach Resort. The friendly people and ever ready manager made it even better stay and excellent experience. The food are just another highlight of the stay and the wifi connection is those fiberoptic connection speed! Amazing😇. The room are spacious and clean. For endless activities you can swim on...

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Helpful?
Thank Benjamin K
Sanctuary Hote... L, Sales and Marketing assistant at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear Reviewer, On behalf of the entire team Sanctuary hotels and resorts, I wanted to thank you for the kind comment that goes right to our heart. We are delighted to be able to bring you complete satisfaction. Indeed, we spend a lot of time and energy to give you the greatest level of service and satisfaction in our Hotel...

Bournemouth, United Kingdom
Reviewed 28 April 2016 via mobile

If I could rate this 3.5 I would This resort was in a lovely setting with new accommodation and beautiful views but unfortunately the location was just too far away from anything else. The site was still under development which meant eating breakfast and dinner was accompanied by banging and drilling. The staff were very friendly although most of them...

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Helpful?
1Thank abecornell
Sanctuary Hote... L, Sales & Marketing Manager at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear Reviewer, Thank you for posting a comment on Tripadvisor. Your feedback is always highly appreciated. We are still indeed in the early stages of opening; therefore sharing your experience is more than important to us as it allows us to improve. We are glad to hear that you made the most of our services and facilities in a serene...

Arthog, United Kingdom
Reviewed 23 April 2016

Newly reconstructed "beach" hotel with minimalist studios, each with terrace overlooking the lake. Interesting floating swimming pool using water from the lake. VERY quiet - so a proper sanctuary. Staff helpful and charming. Fascinating to watch people fishing on the lake, going to and from the small town in their longboats.

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Helpful?
1Thank helenanddave2016
Sanctuary Hote... L, Sales & Marketing Manager at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear Reviewer, Thank you for posting a comment on Tripadvisor. Your feedback is always highly appreciated. We are glad to hear that you made the most of our services and facilities in a serene atmosphere in between mountain and lake surroundings. The staff and I are more than pleased to hear that your stay was a success and do hope...

Melbourne, Australia
Reviewed 19 February 2016

we accidently stumbled on this resort after a long tiring motorbike ride. it was like christmas. the six of us had a bungalow each stayed one night , ate and drank there had breakfast and unfortunatly had to move on the next day ( but ive gotta say , we all tossed up spending the rest of our holiday there...

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3Thank peter r
Sanctuary Hote... L, Sales & Marketing Manager at Sanctuary Nam Ngum Beach Resort, responded to this review

Dear Peter, Greetings from the Sanctuary Nam Ngum Beach Resort. Thank you for posting a kind comment about the Resort on Tripavisor. Your feedback is always highly appreciated. We have only indeed very recently opened with a will to mix modern facilities but also a Lao feel that totaly fits in with our setting. The Nam Ngum Lake is an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
Official Description (provided by the hotel)
Located 120 km away from Vientiane capital on route 13 towards Vang Vieng or Luang Prabang, the Sanctuary Nam Ngum Beach Resort is an island on the Nam Ngum lake by the banks of Thaheua, a fisherman's village in the heart of mountain surroundings. The resort can combine relaxation times with its sandy beach and swimming pool on the lake but also offers water activities for your pleasure. Why not have a thrilling water ski experience at Nam Ngum lake, Laos? ... more   less 

Additional Information about Sanctuary Nam Ngum Beach Resort

Address: Ban Theua, BP 365, Vang Vieng 1003, Laos (Formerly Blue Lagoon Resort Laos)
Region: Laos > Vientiane Province > Vang Vieng
Price Range: $80 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sanctuary Nam Ngum Beach Resort 3*
Number of rooms: 23
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Nam Ngum Beach Resort staff and other travellers.
2 questions
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Brisbane
6 months ago

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Questions? Get answers from Sanctuary Nam Ngum Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the one with jacuzzi”
 of 5 bubbles Rieya, 25 Jul 2016 | Read review
“All rooms face onto the lake - some towards the town, some looking straight down the lake”
 of 5 bubbles helenanddave2016, 22 Apr 2016 | Read review
“all rooms have incredible views and balconys,tv aircon very lavish”
 of 5 bubbles 524peterr, 18 Feb 2016 | Read review
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