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Las Casitas Village, A Waldorf Astoria Resort

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Las Casitas Village, A Waldorf Astoria Resort
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1,412 Reviews from our TripAdvisor Community

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Showing 1,322: English reviews
Cidra, Puerto Rico
Reviewed 13 December 2015 via mobile

Went for my daughters birthday with a couple of her friends and the service since getting to the check in area was awesome!!! Juan Pinto treated us incredible, he was very helpful and service oriented. Steban from the transportation area was very helpful and extremely service oriented too!!! Great vacation!! Will come back, as always!!!

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Helpful?
Thank jose112533
Maria V, Guest Services Director for Las Casitas VIllage at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your review! I am really happy to shared your review with my team specially with Juan & Steban. Sincerely, Maria Vega

san juan, Puerto Rico
Reviewed 9 December 2015

Good, but not for persons with disabilities. People with disabilities have to walk long distance from Casita Village to the facilities and the Hotel did not give us information of what service we could use. They should have special transportation from the rooms to diferents points at the hotel. Its worst the distance to the water park or to to...

Review collected in partnership with Waldorf Astoria
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Thank Melany P
New York
Reviewed 9 December 2015

Attended a wonderful Banquet at Las Casitas Village this past weekend. Jorge was the Banquet corordinater, and went out of his way to make sure that everything was perfect. Music, food, drinks and service made for a wonderful evening. Juan R Ojeda Capi was the Banquet Bartender. His service was outstanding, Professional, friendly and very pleasant. If your planning a...

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2Thank Vbun3
Maria V, Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for coming and accompany us in our annual Casitas Owner Party. Sincerely, Maria Vega

Houston, Texas
Reviewed 1 December 2015

We just had one overnight and the staff were helpful in handling our luggage well before check in so we could jump on ferry to Palamino Island and spend the day on the beach. We were able to enjoy every minute of our short stay due to the helpful staff. Would love to return and stay longer.

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Thank William T
Maria V, Manager at Las Casitas Village, A Waldorf Astoria Resort, responded to this review

Thank you for your review!! Hope to see you in the near future. Maria Vega

Reviewed 1 December 2015

The overall stay was great due to the hotel vicinity activities such as the Palomino Island, the Coqui Water Park, and near by attractions. The staff was friendly to us and since we had a Casita, our family could accommodate well. We only had problems with appliances in the two Casitas Rooms we rented. The washing machine did not worked,...

Review collected in partnership with Waldorf Astoria
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3Thank Angel M
Boston, Massachusetts
Reviewed 1 December 2015

I have been waiting for this trip for a few years and several neighbors have stayed here. The casitas and the location are wonderful, beautiful views and the infinity pool is gorgeous. A few things to know before you go: 1. La Casitas is a nice village with its own pools and breakfast/lunch restaurants but it is a walk to...

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5Thank CDAMD
Seattle, Washington
Reviewed 1 December 2015

First time to Fajardo – and Puerto Rico. Lovely Resort with beautiful views of the ocean and islands if you are lucky to get balcony views. Far from town – however we had a rental and able to get around. There are not many restaurants in the vicinity. Hotel has a couple of nice restaurants but very pricey – the...

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Thank l r
Boston, MA
Reviewed 30 November 2015

I waited to stay at this facility for a few years now as many neighbors have been and enjoyed it. The physical location and the accommodations at La Casitas are beautiful. However, this is not really a 4 star resort with a true concierge. My experience with the concierge was horrible ( see below). Let me write about the good...

Review collected in partnership with Waldorf Astoria
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1Thank Carolyn D
Washington, DC area
Reviewed 30 November 2015

This is my 3rd time in PR, my first at El Conquistador. I stayed at Las Casitas Village in a top floor 1-bedroom with small kitchenette. My unit had a hot tub on the patio, which was the side facing the nearby pool and cafe. The unit was ocean view, with a deck facing the ocean that provided some beautiful...

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6Thank slodka
Reviewed 29 November 2015 via mobile

I stayed here with my family for 7 days and it was very relaxing and beautiful. I stayed at the villages which were decent. Wonderful staff safe environment and gorgeous views! But all the pool restaurants have all the same menus and there aren't really much things for kids to do except swim which is great but after a week...

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1Thank Ashleigh B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Hot Tub
  • Golf Course
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Las Casitas Village is an enclave of private villas that enjoy sweeping ocean views, fully equipped kitchens, personal concierges and butler service. Among many pleasures, enjoy an expansive waterpark, scuba dive, ride horseback, golf or choose from a renowned menu of soothing treatments at the Waldorf Astoria Spa. Las Casitas Village has long been known as the jewel of the Caribbean and has accumulated a list of prestigious awards and accolades including a 4-diamond rating by AAA. Welcome to Las Casitas Village, a Waldorf Astoria Resort. ... more   less 

Additional Information about Las Casitas Village, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Region: Caribbean > Puerto Rico > Fajardo
Price Range: $327 - $645 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Las Casitas Village, A Waldorf Astoria Resort 4.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Las Casitas Village, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
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Questions & Answers

Here's what travellers have asked, with answers from Las Casitas Village, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Las Casitas Village, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to an Oceanside View! Its worth every penny.”
 of 5 bubbles JamesandKatieAndrews, 18 Jan 2017 | Read review
“Spend the extra money for ocean view on the south side.”
  • Our housekeeper gave us a special welcome...
  • From the balcony looking towards El Conquistador
  • kitchen
  • Living area
 of 5 bubbles ArmyCaptain, 15 Jan 2017 | Read review
“If you get an Ocean view room, be prepared for a BRIGHT SUNNY Wakening at Sunrise because all oceanview rooms face East.”
 of 5 bubbles frankwY5707DJ, 8 Jan 2017 | Read review
“We had 1 br Casita near the small pool, with an incredible ocean view!”
 of 5 bubbles mahrinahs, 6 Jan 2017 | Read review
“Ask for Ocean View---totally worth it!”
 of 5 bubbles SarahMaryland, 5 Jan 2017 | Read review
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