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    Las Casitas Village, A Waldorf Astoria Resort

    1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
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    01/10/2017 02/10/2017
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    Overview
    • Excellent59%
    • Very good24%
    • Average9%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “the main hotel” (189 reviews)
    “infinity pool” (256 reviews)
    “el conquistador” (289 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Las Casitas Village, A Waldorf Astoria Resort
    Offers & Announcements: $50 Credit Each Night
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Reviews (1,682)
    There are newer reviews for Las Casitas Village, A Waldorf Astoria Resort
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    301 - 305 of 1,573 reviews

    Reviewed 19 October 2016

    Lovely property, grounds well kept and rooms clean. Some bathroom accessories are little dated but functional. Internet in room a bit spotty in some places. Friendly staff. Take the trip to the Palomino Island, it will be worth it. The water was warm and clear...More

    Review collected in partnership with Waldorf Astoria
    Thank kieshako
    Response from Maria V, Las Casitas Village Guest Services DIrector at Las Casitas Village, A Waldorf Astoria ResortResponded 4 November 2016

    Thank you for sharing your feedback with us! Sincerely, Maria Vega

    Reviewed 16 October 2016

    Overall a beautiful hotel with lots of pools and the island to go to. However, the pool and island serve staff was very busy and they did not offer the best service. We will be back only if we get a good room rate. It...More

    Review collected in partnership with Waldorf Astoria
    1  Thank Rene M
    Response from Maria V, Las Casitas Village Guest Services DIrector at Las Casitas Village, A Waldorf Astoria ResortResponded 4 November 2016

    Thank you for sharing your feedback. Packages and special offers could happen year around, visit our Hhonors web site and if you become a member, specials offers will be available for you. Also, your staff comments has been shared with our respective department. Sincerely, Maria...More

    Reviewed 14 October 2016

    We experienced a most memorable vacation from arrival to our departure . Adam ,our concierge , was exceptional and followed thru on making sure our requests were met . He offered valuable suggestions . Joanna , our waitress at breakfast was also outstanding as she...More

    Review collected in partnership with Waldorf Astoria
    Thank sharonv123
    Response from Maria V, Las Casitas Village Guest Services DIrector at Las Casitas Village, A Waldorf Astoria ResortResponded 4 November 2016

    Thank you so much for providing us with your feedback, specially about our employees Adam & Joanna. Hope to welcome you back in the near future, Maria Vega

    Reviewed 13 October 2016

    It's a little too far from the airport for my liking and the resort is so spread it was hard to get anywhere from the casitas without a golf cart. They should be included for anyone staying there. Good place for large groups as there...More

    Review collected in partnership with Waldorf Astoria
    1  Thank LuxuryTravelMom12
    Response from Maria V, Las Casitas Village Guest Services DIrector at Las Casitas Village, A Waldorf Astoria ResortResponded 4 November 2016

    Thank you for your feedback. Yes, we are a hotel on the east side, 45 minutes away from the airport and the Casitas are separately from the Main Resort to ensure our guest have more privacy and enjoyment of our facilities. My apologies if we...More

    Reviewed 13 October 2016

    It is funny reading the reviews of others on here who did not have a good experience at the resort. With all of the information here about the resort, you might think that in reading through it one would have an idea of what to...More

    3  Thank amannamedjim
    Response from Maria V, Las Casitas Village Guest Services DIrector at Las Casitas Village, A Waldorf Astoria ResortResponded 4 November 2016

    Thank you so much for your review! I am pretty sure questions will be clarify for those future guests. Really happy that you had a great time, hope to welcome you back in the near future. Maria Vega

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf Course
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$238 - US$951 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 110
    • Reservation Options
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    • Location
    • Caribbean >
    • Puerto Rico >
    • Fajardo
    • Also Known As
    • Las Casitas Village, a Waldorf Astoria Hotel Fajardo ,
    • Waldorf Astoria Fajardo
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    Traveller (837)
    Room & Suite (569)
    Pool & Beach (190)
    Dining (38)
    Hotel & Grounds (577)
    Bathroom (19)
    Business Centre & Event Rooms (17)
    Family and Play Areas (9)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    loydianne t
    2 September 2017|
    AnswerShow all 5 answers
    Response from Rosemond J | Reviewed this property |
    la casitas are villas, the one I stayed at slept 8 people. It had a 2 bedrooms and 3 full bathrooms. One was a king room with a full bathroom and the other 2 queen beds with a full bathroom. The open loving room dining room... More
    0
    Votes
    Vickie M
    16 August 2017|
    AnswerShow all 9 answers
    Response from abrosa | Reviewed this property |
    Really don't know. We bought our groceries. The butler will carry your groceries to the casita.
    0
    Votes
    Catherine C
    23 July 2017|
    Answer
    Response from WouldLike2TraveMore | Reviewed this property |
    You will have a wrist band and card for each guest in your party - the cards will be stamped at the end of the evening. The food was amazing and the inclusive package is well worth it.
    0
    Votes
    Room Tips
    "Ocean view villas are a plus! who doesn't want to wake up looking at the ocean"
    Read review
    "We choose their promotion deal, the view of the gardens/mountains but you can choose a "water"view..."
    Read review
    "Ocean view is worth it"
    Read review
    "Get a Ocean View Casita!!!"
    Read review
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