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Sofitel Fiji Resort & Spa

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Sofitel Fiji Resort & Spa
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3,349 Reviews from our TripAdvisor Community

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Showing 3,254: English reviews
Auckland
Reviewed 21 December 2014

I stayed 2 nights in Sofitel fiji after castaway island. I was a bit worried after reading some negative reviews in the past. But after the fantastic experience in Sofitel it will be the one I will return. The staff is very polite and helpful, the pool is great and best of all the resorts in Denarau. Plenty of lounges...

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Thank tofel
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Tofel Thank you for your review about Sofitel Fiji. We are pleased that we lived up to your expectations & you enjoyed both our restaurants & our SoSpa. We hope we will get the opportunity to serve you again soon. Vinaka Vakalevu Alan Burrows GM Sofitel Fiji Resort & Spa

Reviewed 20 December 2014 via mobile

Yes the shower/bath & toilet is small but I did not spend more then 10mins a day in that area and the money they hold is standard in every resort around the world. What you really should enjoy is the the stories of the staff. They are beautiful people. They have so little but they have so much love to...

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1Thank Benn W
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Vinaka Benn W Thank you for your kind words about our team at Sofitel Fiji which I have shared with them. We all take great pride in our roles as ambassadors for Fiji & your feedback serves as encouragement to the team. Vinaka Vakalevu Alan Burrows GM Sofitel Fiji Resort & Spa

Burradoo Nsw
Reviewed 20 December 2014

Review collected in partnership with Accorhotels.com
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2Thank Wilfried H
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Picton, Australia
Reviewed 18 December 2014 via mobile

Room great, restaurants great, location fantastic, staff awesome!! A bit expensive in the resort for food and drinks. 10min walk to marina and golf club for better value options. All in all highly recommend! BULA and vanaka vakalavue to everyone at the resort.

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4Thank Russell K
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Vinaka Russell K Thank you for your comments. It was great to hear you had an enjoyable stay at Sofitel Fiji. We look forward to welcoming you back to the hotel again. Vinaka Vakalevu Alan Burrows GM Sofitel Fiji Resort & Spa

George Town, Malaysia
Reviewed 16 December 2014

Service (took breakfast and dinner) in the restaurant could be faster. Pools (big and small) were a hit with guests as could be observed from the amount of people (and a lot of children) in them. Gave the impression that this hotel is kind of "family-friendly". Love the beach overlooking the ocean - especially the sunrise and sunset views. Room...

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Thank koksengy
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Kok Seng Y Thank you for your comments. We take on board your observations about areas of improvement & we will be focusing on where we can show a better performance moving forward. Vinaka Alan Burrows

Reviewed 15 December 2014 via mobile

Stayed here earlier this year, rooms a bit outdated but overall ok. Got a room with an outdoor spa on the balcony. Was just like a bath - not worth the price. Staff at the restaurant were friendly and the same with the spa. Food for dinner at the buffet restaurant not very appetising. Great hotel for families not so...

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Thank Marcnais
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Marcnais Thank you for your comments. We were please to hear about the areas you enjoyed & will will certainly take on board those areas that we can improve to make our resort experience better. Vinaka Alan Burrows GM

Reviewed 12 December 2014

I stayed 10 days and me and my wife got married on the 15th of November at the sofitel chapel. This was by far an unforgettable experience I will treasure for the rest of my life. Everything on the day just went so smooth we literally had nothing to fault at all. Best day of our lives. The feedback we...

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2Thank WangEverton
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula WangEverton Thank you for taking the time to post a comment. We are delighted that the team at Sofitel Fiji could be part of making your wedding an unforgetible experience. I have shared your feedback with the whole team & we look forward to welcoming you back to the hotel soon. Vinaka Vakalevu Alan Burrows GM Sofitel Fiji Resort...

Reviewed 11 December 2014

Having just returned from what should be a top class hotel I was so disgusted with the service we received. The worst experience was on arrival when arriving at 2pm when our room should have been ready we had to wait over two hours. Until we expressed loudly to the duty manager that this was not acceptable and insisted on...

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2Thank Brookesanna
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Brookesanna Thank you for your comments. I offer my apologies that we did not exceed your expectations on this occasion. I have asked the front office manager to investigate why your room was not available at your check in time & we will be speaking to the duty management team about their response in this situation. We also take...

Reviewed 10 December 2014 via mobile

So my boyfriend took me here to spend the weekend. The meet and greet were ok, understood there were many others so we had to wait to be served, this took 15-20 minutes. Facilities were great, pools were clean and even the surrounding , food was ok. Everything for me was average, guess ut was because i was too spoilt...

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2Thank Tracey P
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Tracey P Thank you for your comments. I am sorry that we did not exceed your expectations in our levels of service as we know we can. I have shared your views with the team for their awareness. Vinaka Alan Burrows GM

Las Vegas, Nevada
Reviewed 10 December 2014

First day arrived and waited for room, standard Fiji time. First stop the gym. They have three stationary bikes all are broke to some degree, two aren't even operational after u try to ride. No real selection of free weights, they have a multi purpose piece of crap unit from 10 years ago that's like worthless. I could make a...

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2Thank Cursive9
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Curvise 9 Thank you for your review. I am sorry that some aspects of your stay were below expectation. We noted your comment about the gym equipment & I have asked the maintenance department to ensure all items are functioning correctly. We do have a capital plan to replace some items as required. For your information all our menus...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sofitel Fiji Resort and Spa is located on beautiful Denarau Island. This five star Fiji resort overlooks the beachfront, adjacent to the world class Denarau Golf and Racquet Club. Our Fiji beach resort offers 296 rooms, each with a private balcony. Other features at this Fiji luxury resort include a private beach, wedding chapel, swimming pools, three restaurants, four bars, an international health spa, and one of the largest ballroom on the island. A bustling marina and cultural temples are located nearby. ... more   less 

Additional Information about Sofitel Fiji Resort & Spa

Address: Beachfront, Denarau Island, Viti Levu, Fiji
Region: Fiji > Viti Levu > Denarau Island
Price Range: $258 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Fiji Resort & Spa 5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Sofitel Fiji Resort And Spa
Sofitel Fiji Hotel Denarau Island
Sofitel Denarau Island
Denarau Island Sofitel
Sofitel Fiji Resort & Spa Denarau Island
Hotel Style:
#3 Business Hotel in Denarau Island
#4 Romantic Hotel in Denarau Island
#5 Luxury Hotel in Denarau Island
#5 Family Hotel in Denarau Island
#5 Top resorts Hotel in Denarau Island
#6 On the Beach Hotel in Denarau Island
#6 Spa Hotel in Denarau Island
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Fiji Resort & Spa staff and other travellers.
147 questions
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Questions? Get answers from Sofitel Fiji Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“127 - bottom floor near waitau bay was so quiet GREAT!”
stacien870, 19 Apr 2017 | Read review
“Ground floor opening to grass near the pool is great location. 3rd floor has carpet in some rooms not tiles, quieter & safer for elderly.”
, 5 Apr 2017 | Read review
“Try a room with ocean views”
bronwyng213, 31 Mar 2017 | Read review
“If travelling as a couple,consider Rooms in the Waitui Club.”
waldo12016, 30 Mar 2017 | Read review
“Request a beach or ocean view.”
gtoh69, 21 Mar 2017 | Read review
5 of 5