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Sofitel Fiji Resort & Spa

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3,313 Reviews from our TripAdvisor Community

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Showing 3,220: English reviews
Auckland, New Zealand
Reviewed 4 November 2014

After we got over the huge disappointment of the room, think shabby and a bathroom the size of a decent wardrobe, it was all up hill. The buffet breakfast in the morning is top notch, there is even a fresh juice bar and bottomless bubbles, of which I managed 1/2 a glass but it was pretty good stuff. The slide...

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Helpful?
1Thank MrsSweetpants
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Mrs Sweetpants Thank you for your review. It was great to hear that you enjoyed many aspects of the resort. Thank you for your kind words about Eddy which I have passed on to him. Vinaka Alan Burrows GM

Auckland
Reviewed 4 November 2014

a beautiful location for my sisters wedding. Our room was lovely and quiet (requested prior to booking) and although we couldn't get into our room at check in time we were offered free drinks and snacks. The pool was lovely and cocktails yummy. I am looking forward to bringing my family back here again.

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Thank Scotsgirl7911
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Scotsgirl7911 Thank you for your comments. It was great to hear that you enjoyed your sisters wedding at Sofitel Fiji. We look forward to welcoming you back with your family soon. Vinaka Alan Burrows GM Sofitel Fiji Resort & Spa

Los Angeles
Reviewed 4 November 2014

The Sofitel is on Denarau island, and as you get dropped off, you see the magnificence of this hotel which lobby is open and grand. I get checked in, and get a beautiful room! The building's layout is an open design that allows guests easy access to the pool and the lobby anywhere you are. The bed/pillows are comfortable, the...

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1Thank RichieSel
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula RichieSel Thank you for you feedback and we are pleased to know you enjoyed your stay with us and felt “Life is Magnifique at the Sofitel Denarau Island Fiji". Please allow me to express my sincerest apologies for experiences that did not meet your expectation. We hope to see you back soon to Sofitel Fiji. Vinaka & warm regards...

Sydney, Australia
Reviewed 4 November 2014

We stayed here for a week in August 2014 and the resort has all the facilities you need. Though it was quite expensive, we enjoyed the stay. Denarau island itself is calm and nice place but there isn't many activities that you could do in and around Denarau island. So this would probably suit people who is intending to have...

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1Thank Kaenius
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Kaenius Thanks you for your feedback and we are pleased to know you enjoyed your stay with us. We look forward to see you back soon to Sofitel Fiji. Vinaka & warm regards Sofitel Management

Melbourne, Australia
Reviewed 2 November 2014

My husband and I stayed here for one night. Very disappointing. Despite pre booking our room when we were shown to a room early in the morning after a night flight no pillows on bed. After they arrived and short sleep went to make coffee - no kettle- another call to housekeeping. We stayed in room 240 on the night...

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1Thank Jenny M
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Jenny M Thank you for your comments. Please accept my sincere apologies that we did not meet your expectations on this occasion. I have shared your feedback with both the executive housekeeper & the front office manager for their attention. We will be looking to prevent such occurrences in the future. Vinaka Alan Burrows GM

Sydney, Australia
Reviewed 2 November 2014

Stayed a week at this hotel in October 2014. The hotel is well presented. Our room was modern and in good condition. A/C was good but hotel seems to reduce cooling during the night resulting in uncomfortable sleeping temperature. Check-in was efficient. As with all Fiji, the staff can sometimes be on Fiji time. The staff at the Salt bistro...

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Thank Gus C
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Gus C Thank you for your comment and we are gald you enjoyed your holiday with us. It is truly our privilege to have you as our guest and honor to welcome you back soon to Sofitel Fiji. Vinaka & warm regards

Ballarat, Australia
Reviewed 1 November 2014 via mobile

Stayed here for a week for a holiday, was extremely beautiful resort. Staff overall were incredibly friendly and helpful except for the odd exception but that happens anywhere. Prices for drinks, meals etc comparable to Australia so be mindful of that when budgeting a stay in Nadi. It is easy to live cheaply if you try and choose to but...

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1Thank Breanna A
Alan B, Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula breannaachto Thank you for your comments. We are gald you enjoyed your stay with us and we looking forward to see you back soon at Sofitel Fiji. Vinaka & warm regards Sofitel Management

new zealand
Reviewed 1 November 2014 via mobile

Just returned from 7 nights and as a regular traveller to Fiji, would have to rate it as average. Rooms are just OK, in need of refurbishment. Facilities are again OK. Meals are extremely expensive. Seafood buffet $95.00 fijian per person and was very hard to find any quality seafood. We ate at 8 pm and actually found it difficult...

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2Thank mickdoc
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula mickdoc Thank you for your comments. Please accept my apologies that your experience at the seafood & breakfast buffet was not up to your expectation. I have shared your feedback with the executive chef & food & beverage manager for their attention. We will be looking for improvement in these areas. Vinaka Alan Burrows GM

Reviewed 1 November 2014

We didn't have ac working in our room. Called down over 2 days 4 times and the issue left unresolved. The internet is okay but in our room (377) it only worked flat against the bed. The luxury rooms seem to be the same as the standard rooms. I would stay at the hitlon next door if I had the...

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Thank Footastic1101
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Footastic1101 Thank you for your feedback. I am sorry that we did not respond in a timely manner to your problem with the air conditioning. We will be reviewing how this communication breakdown occurred to ensure that we do not have similar issues in the future. Vinaka Alan Burrows GM

Reviewed 31 October 2014 via mobile

Well below what was expected. Rude and unwelcoming from the ladies when greeted. Staff serving inside restaurant were superb. Seafood way below what we were expecting would not go back for the seafood buffet

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1Thank Guy C
Alan B, General Manager at Sofitel Fiji Resort & Spa, responded to this review

Bula Guy C Thank you for your feedback. I am sorry that you found our reception experience below expectation & we have shared your impressions with the team. I have also forwarded your feedback to the executive chef for his attention. We will be reviewing our product looking for areas of improvement. Vinaka Alan Burrows GM

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sofitel Fiji Resort and Spa is located on beautiful Denarau Island. This five star Fiji resort overlooks the beachfront, adjacent to the world class Denarau Golf and Racquet Club. Our Fiji beach resort offers 296 rooms, each with a private balcony. Other features at this Fiji luxury resort include a private beach, wedding chapel, swimming pools, three restaurants, four bars, an international health spa, and one of the largest ballroom on the island. A bustling marina and cultural temples are located nearby. ... more   less 

Additional Information about Sofitel Fiji Resort & Spa

Address: Beachfront, Denarau Island, Viti Levu, Fiji
Region: Fiji > Viti Levu > Denarau Island
Price Range: $263 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Fiji Resort & Spa 5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Sofitel Fiji Resort And Spa
Sofitel Fiji Hotel Denarau Island
Sofitel Denarau Island
Denarau Island Sofitel
Sofitel Fiji Resort & Spa Denarau Island
Hotel Style:
#3 Business Hotel in Denarau Island
#4 Romantic Hotel in Denarau Island
#5 Luxury Hotel in Denarau Island
#5 Top resorts Hotel in Denarau Island
#5 Family Hotel in Denarau Island
#6 Spa Hotel in Denarau Island
#6 On the Beach Hotel in Denarau Island
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Fiji Resort & Spa staff and other travellers.
139 questions
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Questions? Get answers from Sofitel Fiji Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a beach or ocean view.”
 of 5 bubbles gtoh69, 21 Mar 2017 | Read review
“If staying in a beach club room make sure you get a renovated room - older rooms have terrible bathrooms”
 of 5 bubbles lovestoholiday, 19 Mar 2017 | Read review
“Ground floor rooms are best.”
 of 5 bubbles KIRBYJ, 13 Mar 2017 | Read review
“Get upper level floors for best views!”
 of 5 bubbles Sydneydip, 9 Mar 2017 | Read review
“Worth it to upgrade to the Waitui Beach Club.”
 of 5 bubbles Miste313, 6 Mar 2017 | Read review
5 of 5