I booked a room in the hotel Grey Castle Haridwar on 28th April2022 for stay for 11-15 th June after interaction with Hotel executive through YATRA online portal , paid full amount and received confirmation mail. However when we reached in the morning of 11th June, the Hotelier showed complete ignorance about the booking stating no communication from YATRA and stressed that even if they get confirmation now, no room will be provided. After a lot of persuation they agreed to provide room but check in was delayed and done at 01:30 p.m. Request to be cautious while booking through YATRA on line portal. Room, service, restaurant etc. is okay.
Not recommended for Family n Kids..Worst Hotel i have came across ever, Staff dont follow any guidelines of Covid 19, They simply use hand senitizer for room senitization. not proper reception, not more than 2 chair at reception, no lift, no restaurant, location is pathetic, small narrow road, even four wheeler vehicle cannot go there, no shop or food restaurant or market near by, u have to walk 1km to get all shop..u cant find any auto near by..not recommended for family n kids.
I reached Haridwar on 8th Oct, informed the hotel prior and confirmed for 3 rooms as I was travelling with family of 10 ppl. Also, intimated them about delay in train arrival yet on reaching we were refused to give rooms and told that all they are sold out. It was 10 in the night. Fortunately we found another in the vicinity but it is least expected from any professional set-up. Not recommended.
Hotel located on 2-3 mins from Shibmurty chak and 5-10 mins walking from Haridwar Railway station little inside but better as quite place. Manager is very good. Only some veg options are there for food , but you can go out side there are lot of restaurants nearby , We tried one DadaBoudy 5 mins walk towards Har Ki Pouri. Rooms are great along with good bathroom and hot water. Neat and clean
Sahil Arora was the one who managed our stay to the top level. He was just a call away. He managed our trips, arranged cabs and provided information about the good restaurants etc etc. The hotel is just 1 km away from railway station and the rooms are spacious and clean. Thank you Sahil and Grey castle for our memorable stay. Will surely come again to avail such great services by Sahil Arora and staff.
Special place to stay with famliy near to railway station haridwar staff was geart and help ful thanks mr mohit how arrange all my tour in uttarakhand hotel was more then ok new and clean ... Neat food was tasty
First of all thanks mohit and team for the help from his side . Room and bathroom was very clean , neat ,......wifi fast and free . Food was tasty and price in my pocket.loction was very good and near to ganga ghat
best budget hotel in haridwar with very economic prises. food is very delicious. location of the hotel is near to market railway station and harkipauri.manager is very coorperative.nice and pleasant stay
I was in Haridwar during the peak season of June for some personal work relating to my business. Fortuitously I discovered Hotel Grey Castle. That saved me during the scorching heat of June in the mad, horrendous rush of Haridwar. Their room was well furnished with a flat screen TV.They had cold, filtered water for guests and room service from a nearby restaurant to boot! As the hotel is located in one of the back lanes from Shivmurti chowk, there were plenty of dhabas for eating out. I ate at the Gujarati dhabas which were surprisingly good. Big Ben restaurant at Hotel Ganga Azure was a five minute walk for a more classy dining experience. The best thing about Hotel Grey Castle was that it had wi-fi on each floor and a lift in working order. I could not ask for more. The front desk staff was very courteous and helpful. Definitely a hotel for the more discerning travellers.…
I went to hotel grey castle in haridwar last week. I think it was a new property in haridwar. My purpose is to visit harki pauri in haridwar which is very near to this hotel. The rooms was good with all facilities at very reasonable rates . The behaviour of staff is very good . It just like a home to me . It was a very good hotel in budget range