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Traveller (301)
Room & Suite (97)
Pool & Beach (8)
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Overview
  • Excellent42%
  • Very good33%
  • Average13%
  • Poor6%
  • Terrible6%
Travellers talk about
“ella gap”(35 reviews)
“refreshing pool”(3 reviews)
“sri lanka”(31 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
Breakfast included
3 Star Hotel
All hotel details
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Reviews (398)
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284 results
Traveller rating
120
90
37
19
18
Traveller type
Time of year
LanguageEnglish
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120
90
37
19
18
Show reviews that mention
All reviewsella gaprefreshing poolsri lankatuk tukfour postershort cutadams peakeggs and toastbudget accommodationtrain trackstwo nightslovely roomshort walkcold beeramazing locationbreakfast is servedthe hotel manager
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1 - 5 of 284 reviews
Reviewed 3 days ago via mobile

Our guide struggled to find this hotel and received no help from the manager after 3 phone calls. We were met by an aggressive, rude manager who completely mishandled our booking. The reception area was dirty and not at all welcoming. It was difficult to...More

1  Thank Julie C
Reviewed 3 days ago via mobile

The name says it all, the view was fantastic, the rooms were spacious and tidy. The big advantage is the heated pool the hotel has which is a great. Breakfast was decent. The staff are really friendly. Would recommend this place to anyone.

Thank Umar S
Reviewed 5 days ago via mobile

The rooms are good enough, the breakfast is nice and the pool is great, but all pale into insignificance when you wake up and look out at the view of the Ella valley. Wow. It would be worth 10 x the price just for that....More

Thank Daniel C
Reviewed 5 days ago

The staff were very welcoming and looked after us really well, however the place is a bit tired and in need of some TLC. The rooms were spacious and had a lovely balcony but inside needed a bit of care. It was clean, but not...More

Thank Teresa F
Reviewed 5 days ago via mobile

We had a dreadful experience at this hotel due to the attitude of the manager of the property. Dishan was very difficult to deal with and unfortunately made our stay memorable for the wrong reasons. Very unprofessional smoking whilst at the desk and totally mucking...More

2  Thank Sharonoshan1
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$19 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$19 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (301)
Room & Suite (97)
Pool & Beach (8)
Dining (5)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
April04
19 July 2017|
AnswerShow all 4 answers
Response from Sue W | Reviewed this property |
I am sorry, I am not sure. Our driver did have accommodation when we stayed and I think that it was there.
0
Votes
Room Tips
"check for mold when you check in to your room"
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"Take a torch"
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"Second floor with terrace"
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"We had ground floor , same lvl as pool & was fine for us"
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