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Kernos Beach Hotel

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#9 of 95 Hotels in Malia
Certificate of Excellence
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Kernos Beach Hotel
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306 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Harpenden, United Kingdom
Reviewed 14 July 2016

Beach view shown in brochure is not what we got, but we were moved; however, second move had adjoining door, so was not sound proof. We could hear baby crying in the night along with very loud snoring, loud enough to keep you awake. Also view was still marred by another building.... Food was average, but all staff were excellent,...

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Helpful?
2Thank MollyMH
Stoke-on-Trent, United Kingdom
Reviewed 13 July 2016

I stayed here for 8 nights with my other half. First appearance was far from the best, although we were greeted with a smile and checked in very efficiently. Our room was very clean , modern and very spacious. We were only provided with one key card to the room for the whole of our stay which on the odd...

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2Thank jacquelinebrierwood
Moscow
Reviewed 6 July 2016

Stayed in this hotel for 10 days several days ago. I must say that this is my first vacation in 4-stars, usually we stayed in 5-star hotels but i'm trying to be objective. Hotel: absolutely ugly reception zone and main building, but bungalws and all territory are beatifully designed and very reasonably zoned plus awsome scenery on the mountains and...

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1Thank Ksenia_aka_DJSnow
Reviewed 2 July 2016 via mobile

What can i say good about this place ..... Nothing at all. The place is the pits ... My son and his pal checked into here on 18th June for 2 weeks. The place had Ants crawling all over the room, ( i have photos to prove this claim ) The room was dirty and shabby, Sheets were not changed...

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3Thank Trev L
Waterloo, Canada
Reviewed 1 July 2016

Stayed 3 nights in a Superior bungalow Sea view. For Canadians and Americans I would compare this hotel with a 3-3.5 star all inclusive in the Caribbean. This must be a hot spot for older german travellers as 85 percent of the people were german (middle age and older) Check in was a bit odd in that the front staff...

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Thank surfmaster
Claudia H, Leiter Gästebetreuung at Kernos Beach Hotel, responded to this review

Dear client, With interest we read your evaluation in tripadvisor. We are sorry, that our place, appreciated and loved by so many clients did not meet your expectations. Upon arrival in Greece, we are obliged to take a voucher for the accommodation, otherwise we have a problem with our authorities. Regarding the hotel stars, a 4* hotel in Canada or...

Reviewed 27 June 2016

We stayed at the hotel for 10 days in June 2016! I chose it according to tripadvisor's reviews and didn't regret !!! The Hotel is really nice with good green territory and needle trees! We had a renovated superior bungalow with fantastic terrace with two sunbeds. The only problem was with aunts.... BUT if use special sprays (you can buy...

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Thank Alla A
Heraklion Crete
Reviewed 26 June 2016 via mobile

This is my second review for the hotel. We stayed there with our friends and trully we had a lovely time. The staff is extremely polite, and I must mentioned as well the staff on the hotels restaurant. For Mr. Nikos, the maître Mr. Giorgos, which tried their best to make our dinner pleasant. As well the Chef Mr. Sideris,...

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Thank Nikitakis
Claudia H, Leiter Gästebetreuung at Kernos Beach Hotel, responded to this review

Dear family Nikitakis, Thank you very much for your excellent evaluation in tripadvisor. We are glad, that you enjoyed again your stay here with us. We will give your regards to Nikos, our Maitre Georgos and our new Chef de Cuisine, Apostolos Sideris. We are looking forward to welcoming you again in Kernos Beach! Sunny regards, Claudia Hauser Sales &...

Zurich, Switzerland
Reviewed 28 April 2016

We just returned from a short 1 week stay. As it was still pre-season the hotel was only partly open. One of the main block of standard rooms was still under renovation with labourers working throughout the day. A lot of the bungalows were yet to be furnished and there was a buzz of pre-opening around the resort. Flower pots...

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Thank Smoke_Trees
Claudia H, Leiter Gästebetreuung at Kernos Beach Hotel, responded to this review

Dear guests, Thank you so much for your evaluation in tripadvisor. We appreciate, that to mentioned in detail everything you faced here. We are glad, that you enjoyed your stay and also were delighted by our friendly staff. Of course, now season started and all departments are open. We always do our best to offer our best services to all...

Brussels, Belgium
Reviewed 25 September 2015

I booked the hotel on booking.com on 4 August, but then cancelled my booking after 4 days as I found a better place to stay. Imagine my surprise, when my credit card has been charged for the whole amount of the stay! I contacted booking, who then contacted the hotel - many apologies and lots of paperwork later I am...

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2Thank Jazz_Ocean
Claudia H, Leiter Gästebetreuung at Kernos Beach Hotel, responded to this review

Dear Sirs, With interest we read your comment about a reservation, that you made through booking.com and cancelled again. Please note, that we have the impression, that the reservation was not at all for Kernos Beach. We discussed the mentioned with our reservation department and with our accounts, but nobody is aware of your case. In order to clarify this...

Reviewed 15 September 2015 via mobile

Great just great! Hotel was more than I was expecting. We had so much fun there. Bungalow was perfect. Room like 5 stars. Bathroom awesome! Good was great and hospitality was more than perfect. People who work on reception or in restaurants or room service were so kind and nice. I enjoyed there a lot! I will come back :)

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2Thank Olja I

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Kernos Beach Hotel is a 4-star hotel, which comprises a main building with three buildings, as well as by several rows of bungalows. All bungalows are fully renovated, in the main house, there are still some unrenovated rooms. Our main restaurant for all half board accommodation disposes of a beautiful large outdoor terrace with view over the Aegean Sea. Additionally, the guests have the choice between a lunch in our Tavernaki or in our fish restaurant. Coffee, ice cream and cocktails are served at the beach bar. A sundowner in the main bar or an Ouzo in our typical Greek Kafenion under vine leaves is the evening choice. The sandy and gently sloping sandy beach free sun beds and umbrellas for the hotel guests. These are also available at the fresh water pool and in the area of the children's pools. A gym, 2 tennis courts, mini golf, table tennis and water sports external providers, except watersports free of charge. ... more   less 

Additional Information about Kernos Beach Hotel

Address: Road Stalis-Malia, Malia, Crete 700 07, Greece
Region: Greece > Crete > Heraklion Prefecture > Malia
Price Range: $140 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kernos Beach Hotel 4*
Number of rooms: 283
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Also Known As:
Kernos Beach Malia
Kernos Beach Hotel Malia, Crete
Hotel Style:
#4 On the Beach Hotel in Malia
#6 Luxury Hotel in Malia
#11 Family Hotel in Malia
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Questions & Answers

Here's what travellers have asked, with answers from Kernos Beach Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in what seemed to be a newer block at the rear of the hotel, which was quite and stylish.”
 of 5 bubbles welltravelled7515, 27 Oct 2016 | Read review
“ask for an ocean view”
 of 5 bubbles BirgitK673, 20 Oct 2016 | Read review
“Be wary they overbook!!!!”
 of 5 bubbles gloriagburns, 14 Sep 2016 | Read review
“I cannot help here !!”
 of 5 bubbles MollyMH, 14 Jul 2016 | Read review
“Bungalow Garden / Sea View”
 of 5 bubbles jacquelinebrierwood, 12 Jul 2016 | Read review
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