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ALPIN Hotel Resort & Spa

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ALPIN Hotel Resort & Spa
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315 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Constanta, Romania
Reviewed 14 February 2017

Upon my arrival in the room we found rose petals on the bed… and this might seem nice, only that the rose petals were fake and mixed with hairs from other guests. That was gross! The design of the rooms and of the bathroom after the refurbishment is kitsch with lots of dark colors and drawings.

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Helpful?
Thank Cris14393
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear costumer, Thank you for choosing Alpin Resort Hotel& Spa and for your feedback, it is extremely important to us. We feel disheartened that you had some unpleasant experience in your room, a technical team together with our hotel manager is permanently in the Resort, at your disposal, to solve all the problems of our customers. In order to have...

Bucharest, Romania
Reviewed 5 February 2017 via mobile

Hotel superb in design! Impeccable service! Clean rooms, friendly staff and professional! Indoor pool is a plus, I think that spa should be more careful care! Garden restaurant superb quality food! Free parking!

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Helpful?
2Thank Vitan G
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. Vitan G, Thank you for choosing Alpin Resort Hotel & Spa and for taking the time to write such wonderful comment and share it with Trip Advisor community. We take so much achievement from offering exquisite experience to all our customers, beginning with the professional and friendly attitude of our staff to the comfort and cleanness of our...

Bucharest, Romania
Reviewed 28 January 2017

Even the hotel is not very close to the slopes ( not a walking distance with the boots ) you may use the van transportation the hotel provides everyday for their clients. Pay attention, the minibus is mainly use for the clients that are going skiing ,the others don t have priority. Large rooms, nice food , several restaurants in...

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Helpful?
Thank Mariadanescu
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mrs. Mariadanescu, Thank you for choosing Alpin Resort Hotel& Spa and for your feedback, it is extremely important to us. It is great to hear you enjoyed our prime location and all the facilities we arranged for our clients. We are lucky enough to have the best staff in Poiana Brasov, carefully selected and trained to fulfill all our...

Reviewed 15 January 2017 via mobile

I know very well this hotel and everytime it is a nice experience. The apartments are very big, with 2 bedrooms,2 bathrooms and one big livingroom. Spacious balcony all you need for a wounderfull stay. It has 4 restaurants,1 club and 1 bar for adults and for the kids they have a "playstation room" where they can try the new...

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Helpful?
1Thank Emes R
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Emes R, On behalf of Alpin Resort Hotel & Spa team, I would like to thank you for your wonderful review and for complementing our hotel. We are ecstatic to learn that this is not your first visit and that your experience at Alpin Hotel Resort& Spa was every time an exquisite one; we highly appreciate your loyalty to...

Nahariya, Israel
Reviewed 14 January 2017

We stayed in the hotel for a family ski vacation. The hotel complex includes a hotel, apartment hotel, an Italian restaurant, a local restaurant, main restaurant and a lobby. In addition, the hotel has a number of shops as well as a ski rental shop, ski school, a large indoor pool, sauna, jacuzzi and treatment rooms. We enjoyed a high...

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Helpful?
Thank AmirFDM
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. AmirFDM, Thank you for choosing Alpin Resort Hotel& Spa and for your feedback, it is extremely important to us. We are overjoyed to learn you appreciated our accommodation, hotel and rooms design, lobby and Spa. We praise ourselves with permanently upgrading the options so than our guests can have the best of their time during their stay at...

Athens, Greece
Reviewed 11 January 2017 via mobile

We spent are Christmas holidays at Poiana Brasov for skiing and were very impressed about the size of the hotel family apartment room as well as the pool and spa area in the hotel. The rooms are enormous! They could use a small renovation since the wall paper was unstuck at different sections but do to the rest of the...

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Helpful?
Thank Nadia P
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mrs. Nadia P, We are overjoyed to learn you had a good time during your stay. It is great to hear you appreciated our generous apartments and excellent pool and Spa. We are honored to know you have chosen our property and that we managed to impress you with our well prepared personnel and helpful attitude. We must say...

Reviewed 5 January 2017 via mobile

They forget orders in restaurants, bring wrong dishes. A waiter brought wrong salad, instead of bringing the right one, he partially removed "wrong" ingredients from the salad. They say a table is under reservation but there can be no indication. People need to wait circa 1 hour to check in, too few lifts. They don't care about clients. I'd choose...

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Helpful?
Thank Maksim M
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. Maksim M, Thank you for taking the time to share your feedback about your experience at Alpin Resort Hotel & Spa. We are disheartened that you encountered any issues during your vacation. Please allow me to inform you that any mistaken order remains in the kitchen, it is absolutely forbidden and impossible to reuse the ingredients. We must...

Bucharest, Romania
Reviewed 20 December 2016 via mobile

A good quality 5 stars hotel. Clean, smart rustical atmosphere. Nice Christmas decoration. Good food & coffee. Professional conferences and meeting rooms. It was snowing a lot so everything was pure white outside. People in bathrobes walking relaxed through the lobby. Take warm clothes with you, even in spring and autumn the weather can be chill especially in the evening.

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2Thank Gabriela G
Buzau, Romania
Reviewed 19 December 2016

Was a beautiful wk ,I stay in hotel apartment, with my friends! I must Say that we were So impressed . Staff was very nice an friendly! Parking valet make all the money!!! And the bus to ski are the best!

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Helpful?
2Thank George T
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. George T, Thank you kindly for your sharing your thoughts with Trip Advisor community and for complementing our personnel, services and accommodation spaces Your thoughtful words honor and encourage us to offer the very best experience for our guests. It was a pleasure having you at Alpin and we look forward to welcoming you back again as soon...

Reviewed 13 December 2016

1. We stayed 3 nights across – 1 December celebration. The 2 room apartment was perfect for our family. Plenty of space and wonderful view. The good conditions from the hotel we knew before, we come often enough at Alpin. What was the highlight of our journey were the numerous events they prepared for this mini-vacation. - Apres ski bar,...

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Helpful?
2Thank Radu C
Alex S, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. Radu C, Thank you for taking the time to tell us about your stay at Alpin Resort Hotel & Spa, as well as for your kind words on our great facilities and services and accommodation. We are even more pleased to know that you are not at your first visit, we highly appreciate your loyalty towards our resort....

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Room Service
Official Description (provided by the hotel)
Situated near Brasov city, in the well known sky resort Poiana Brasov, this luxury 5-star aparthotel offers you a breathtaking view on the surrounding Postavaru peak mountains. Alpin Hotel & Spa welcomes you in a wonderful setting, combining modernity and tradition, and offers you quality services. Come and discover its two restaurants, its disco bar club and have a relaxing break in the Spa Vitarium. Ideally located, this heaven of peace is the perfect place for mountain lovers. The property has event spaces consisting of banquet facilities, conference/meeting rooms, a ballroom. Business services, wedding services, and tour assistance are available. Additional property amenities include a concierge desk, outside and inside kids playground, very nice open air terrace and sunbath area, multilingual staff. ... more   less 

Additional Information about ALPIN Hotel Resort & Spa

Address: Poiana Doamnei, Poiana Brasov 505300, Romania
Region: Romania > Transylvania > Central Romania > Brasov County > Poiana Brasov
Price Range: $86 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ALPIN Hotel Resort & Spa 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Alpin Hotel Poiana Brasov
Alpin Hotel Resort And Spa
Alpin Hotel Brasov
Hotel Style:
#3 Luxury Hotel in Poiana Brasov
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Questions & Answers

Here's what travellers have asked, with answers from ALPIN Hotel Resort & Spa staff and other travellers.
5 questions
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Nahariya, Israel
Haifa, Israel
over a year ago

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Questions? Get answers from ALPIN Hotel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Apartment suites are incredible.”
 of 5 bubbles LucaTiru, 5 Mar 2017 | Read review
“avoid Casa Alpin , be sure you get a room in the hotel alpin”
 of 5 bubbles Mariadanescu, 28 Jan 2017 | Read review
“Choose apartments”
 of 5 bubbles 815georget, 19 Dec 2016 | Read review
“rooms at superior floors (4+) are way better”
  • the price for a small bottle of wine
  • old towels
  • ventialtion
  • damaged towel
  • wardrobe
  • dirty glass
  • solution for broken door
  • ventilation
 of 5 bubbles Micutzu-103, 5 Dec 2016 | Read review
“So many different rooms. Avoid those on lower floors above the function rooms if a function is taking place.”
 of 5 bubbles KevanEastYorkshire, 26 Oct 2016 | Read review
5 of 5