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Four Points by Sheraton St. Catharines Niagara Suites

372 reviews
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Traveller (100)
Room & Suite (58)
Pool & Beach (6)
Overview
  • Excellent36%
  • Very good42%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“brock university”(49 reviews)
“front desk”(59 reviews)
“living room”(28 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Four Points by Sheraton St. Catharines Niagara Suites
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (372)Write a Review
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All reviewsbrock universityfront deskliving roompull out couchking suitecoffee makerrooms are spaciousfourth floorbit datedcheck in was easysmall fridgedining tableup to datehockey tournamentminute drivelots of parkingsuite hotel
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11 - 15 of 360 reviews
Reviewed 29 October 2017 via mobile

Staff were very friendly and checkin was super quick. Restaurant on site, we didn’t eat there but it looked very clean and welcoming. Room upgrade was perfect, spacious and plenty of room. Room was clean and well maintained, slightly dated but it works. Bed was...More

Thank 855conniep
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 21 November 2017

We are glad you were able to stay with us during your trip to our city. It sounds like we were able to meet all of your expectations and we hope to have you return on your next visit so we can exceed them. Thanks

Reviewed 28 October 2017

Everything about the room was great. We had a large suite off to one end of the hotel, so it was very quiet. Room was neat and tidy, but a little dated furniture wise...if that matters. Computers were down when we checked in, but staff...More

Thank Spudfyre
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 21 November 2017

Dear Guest, We appreciate your thorough and complimentary review of the Four Points by Sheraton St. Catharines Niagar Suites hotel. We hope that you will continue to have us as your hotel of choice in city of Thorold/St. Catharines and look forward to welcoming you...More

Reviewed 23 October 2017 via mobile

4th stay at this great hotel in st Catherine’s and simply the best , extremely clean, the staff so friendly and helpful, the rooms are big and comfortable , great beads , the shower as good as expected, and just to add the restaurant is...More

Thank Carina R
Response from Ayub A, General Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 21 November 2017

Hi Carina, We are excited to hear that the xxx hotel never fails to exceed your expectations. Thanks

Reviewed 7 October 2017

After many, many miles of northbound travel, we arrived in lovely Ontario. I was very impressed by the clean, quiet comfort in The Four Points by Sheraton. I didn't want to leave our cozy sanctuary! I'm not sure if we were there during a random...More

Thank Jan P
Response from Ayub A, Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 21 November 2017

Dear Jan, Thank you for taking the time to leave feedback on our hotel. We are always thrilled to hear from our guests that have great experiences with us and this is no exception Thank you!

Reviewed 5 October 2017

Booked my two night stay with breakfast, however upon siting down for breakfast we were presented with full price menus. I was forced to go cap in hand to reception to claim my breakfast "tickets" as the waitress calls them. We were then presented with...More

1  Thank Consultingcolin
Response from Saleem J, Front Office Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 6 October 2017

Thank you for choosing the Four Points by Sheraton St. Catharines Niagara Suites. As we strive to provide nothing short of a wonderful and memorable stay for each and every one of our guests, please accept our sincere apologies that we fell short of our...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$91 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (100)
Room & Suite (58)
Pool & Beach (6)
Dining (4)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Annette B
15 January 2017|
AnswerShow all 7 answers
Response from sizgun | Reviewed this property |
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12
Room Tips
"4th floor, corner suite, on the south side: quieter and sunny."
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"All room are suites and have separate sitting area and have microwave, fridge, wet bar and old style coffee..."
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"Get every piece of information up front out the staff. Ask for quiet room and all entitlements up front."
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"We asked for and were accommodated with two rooms - very convenient for all."
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