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12/08/2017 13/08/2017
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    CasaSandra Boutique Hotel

    Calle de la Igualdad s/n, Holbox Island 77730, Mexico
    Hotel website
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    12/08/2017 13/08/2017
    US$297
    US$284
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    Traveller (377)
    Room & Suite (263)
    Pool & Beach (143)
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    Overview
    • Excellent63%
    • Very good19%
    • Average8%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “casa sandra” (87 reviews)
    “cuban night” (9 reviews)
    “isla holbox” (28 reviews)
    Free Internet
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Concierge
    Spa
    Laundry Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Villas HM Paraiso del Mar
    1,009 reviews
    #6 of 19 hotels in Holbox Island
     
    Las Nubes De Holbox
    288 reviews
    #13 of 19 hotels in Holbox Island
     
    Villas Flamingos
    694 reviews
    #3 of 19 hotels in Holbox Island
     
    Beachfront La Palapa Hotel Adult Oriented
    713 reviews
    #4 of 19 hotels in Holbox Island
     
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    Rooms
    12 Aug13 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (445)
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    There are newer reviews for CasaSandra Boutique Hotel
    See the most recent reviews

    11 - 15 of 230 reviews

    Reviewed 19 April 2017 via mobile

    Jasbeth from reception was an amazing help to our trip. She helped with everything and even booked us the trip out of hotel when we needed to leave. She is a top grade concierge and all round superwoman. Alejandro the sous chef was also amazingly...More

    1  Thank Jt1989281
    Response from marketing207, Guest Relations Manager at CasaSandra Boutique HotelResponded 4 May 2017

    Dear Jt1989281, Thank for taking the time to review our hotel. We will gladly pass on your comments to Jazbet and Alejandro! Thank you for bringing to our attention the smell of your room; as smoking is not permitted we will investigate where the smell...More

    Reviewed 9 April 2017

    Returned from Casa Sandra last week and was quite disappointed. We had stayed there 18 months prior and enjoyed everything but time has changed. Pretty much everyone we met our first visit had left, leaving the service marginal and certainly not dependable. The staff walks...More

    1  Thank illaskidmore
    Response from marketing207, Guest Relations Manager at CasaSandra Boutique HotelResponded 17 April 2017

    Dear Illaskidmore, Thank you for taking the time to review our hotel. We regret hearing your second experience at CasaSandra was not as charming as the first. We have passed on your comments to management and we have started fixing maintenance issues. Also, our staff...More

    Reviewed 7 April 2017

    Upon arriving at the footsteps of CasaSandra, it is already apparent that you have arrived at the most sophisticated and elegant of the island's offerings. A boardwalk from the street, facing the beach, and hovering over white sand, flanked by minimalistic daybeds and well-placed (and...More

    Thank globetrot2017
    Response from marketing207, Guest Relations Manager at CasaSandra Boutique HotelResponded 8 April 2017

    Dear Globetrot2017, Thank you so much for writing this incredible review about our hotel! Thank you for noticing all the small details and enjoying all the wonders of Holbox. Our mission is to serve with love and we are grateful that you felt our team...More

    Reviewed 4 April 2017 via mobile

    I booked a king ocean suite with bath tub but got the ole bait and switch as our room was not available. They tried to convince us to stay in a much smaller double room but we declined. Ended up with a garden king for...More

    4  Thank sigrideilertson
    Response from marketing207, Guest Relations Manager at CasaSandra Boutique HotelResponded 8 April 2017

    Dear Sigrideilertson, Thank you for taking the time to write this review. We regret to hear you feel this way, as we did compensate you for the troubles with the electricity. We did not charge you at all for the room or what you consumed...More

    Reviewed 3 April 2017

    Loved everything about CasaSandra and Holbox. The hotel is very comfortable and charming. Small, maybe 17 rooms. The food is delicious, from the included breakfast, fish tacos on the beach for lunch, Margaritas in the late afternoon, and dinner on the veranda in the evening....More

    Review collected in partnership with this hotel
    1  Thank 154arthurn
    Response from marketing207, Guest Relations Manager at CasaSandra Boutique HotelResponded 4 April 2017

    Dear 154arthurn, Thank you so much for taking the time to write this wonderful review about our hotel! We are very happy to hear that you found CasaSandra charming and were able to relax and enjoy Holbox. We'll see you next year!! Kindest regards,

    Villas HM Paraiso del Mar
    1,009 reviews
    #6 of 19 hotels in Holbox Island
     
    Las Nubes De Holbox
    288 reviews
    #13 of 19 hotels in Holbox Island
     
    Villas Flamingos
    694 reviews
    #3 of 19 hotels in Holbox Island
     
    Beachfront La Palapa Hotel Adult Oriented
    713 reviews
    #4 of 19 hotels in Holbox Island
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Free Internet
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Spa
    Details
    • Price range
    • US$268 - US$664 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 On the Beach Hotel in Holbox Island
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 12
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotels.com, Booking.com, Cheap Tickets, Priceline, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your CasaSandra Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Holbox Island
    • Also Known As
    • Casa Sandra Hotel Holbox Island ,
    • Casa Sandra Holbox Island ,
    • CasaSandra Boutique Hotel Holbox Island, Quintana Roo
    Add Photo Photos
    Traveller (377)
    Room & Suite (263)
    Pool & Beach (143)
    Dining (101)
    Hotel & Grounds (280)
    Bathroom (10)
    Family and Play Areas (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sixbees
    15 January 2017|
    Answer
    Response from marketing207 | Property representative |
    Good morning Sixbees! Not every room has its own balcony; one Superior Standard room and all Superior Beach Front rooms have a shared balcony. If you have any further doubts, don't hesitate to ask!
    0
    Votes
    Google Translation
    MartineDavis
    15 January 2017|
    Answer
    Response from marketing207 | Property representative |
    Good morning Martine! If you want a nice room with a spectacular view, we would recommend our Suite Oceans, which are more economic than the Master Suite and Villa. If you are looking for a more spacious bedroom, without the... More
    2
    Votes
    Google Translation
    Room Tips
    "Room Four has decent Wi-Fi."
    Read review
    "Do not be fooled by the appearance of seemingly responsive assistant managers."
    Read review
    "The shades are on the lighter side so take an eye mask if you need dark rooms to sleep-in."
    Read review
    "Room 15 didnt have ocean views, but you dont need it! Very large and comfortable"
    Read review
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