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Hard Rock Hotel Penang

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3,270 Reviews from our TripAdvisor Community

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Showing 3,108: English reviews
Melbourne, Australia
Reviewed 2 days ago NEW

Pools are the best part of the hotel and the reason we stayed there. Staff is friendly. Breakfast is not good. Lots of options but we couldnt find anything really yummy. We stayed at Roxity Kids Suite and it was great!! Kids loved to have their own rooms and ropes lol. Room and bathroom are super clean.

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Helpful?
Thank Lugrabr
Honolulu, Hawaii
Reviewed 2 days ago NEWvia mobile

No complaints at all. Had a great stay, enjoyed the live music and the area. Away from the city so it was pretty quiet. My only suggestion would be for hotel to have its own airport shuttle. The transport desk was still too expensive to use. Ended up using Uber and Grab for transportation. They watch the outside area closely....

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Thank Outn21
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

Everything was as expected and nothing has changed since our first visit, the staffs are still friendly, the bed is still comfy and the pool was epic, not to mention their super good live band. Only hiccup we had was the leakage in our bathroom basin, other than that, everything was spot on

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Thank Yongjie L
Reviewed 2 days ago NEWvia mobile

Had our babymoon here. Have always loved the concept since our last visit. Best place be it for family or couples. The best compared to the one in Bali. Everyone of their staff were accommodating and friendly. You can tell when the service is genuine and friendly. From the get go, u have helpful staffs welcoming u and insisting on...

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Thank 69nakamura
Penang
Reviewed 3 days ago NEW

Best hotel in town! Nice view and relaxing. Good staff. Value for money. Fully recomanded place to stay. Clean & beautiful room and place. Excellent service. Will come back to stay for a long days at HRh Penang.

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Thank mshah76
Selangor
Reviewed 3 days ago NEW

Strategic location and easy access to other places i.e food court,night market,etc. Nice swimming pool which direcly connected to room. Good breakfast/lunch/dinner menu with combination local and western food.

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Thank Yusmaizi
Bali, Indonesia
Reviewed 3 days ago NEW

whilst we did enjoy our holiday in Penang,.. the Hard Rock Hotel was not spectacular in anyway and I would place near the bottom of the ladder when you compare it to most Asian Branded Hotels,.. Hard Rock claim it is a 5 star but it is more like 3 star at most. Breakfast in the morning was like walking...

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Thank Robert N
eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Robert, Thank you for taking the time to write a review of your stay at Hard Rock Hotel Penang over the New Year's Eve holiday period. We are sorry to read that you weren't entirely satisfied with your stay at the hotel. The Christmas and NYE period is the busiest time of year for our hotel, where we run...

Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

1st, the welcome drink is no bad, security no bad too, I also can get the parking bay when is showing full, no bad no bad...good arrangement...I stay in ground floor, for the swimming pool is very good, I also have trying the spa there...I can said excellent, I love it:)

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Thank ttc1806
Hoorn, The Netherlands
Reviewed 3 days ago NEWvia mobile

Currently we are enjoying our holidays @ Penang. We choose the Hard Rock Hotel and we are glad we picked this accom! Real real service on all levels, unique garden/beach concept to enjoy the sun and all facilities yu need for a holday are there. We recommend to add the Rock Royalty as upgrade possibility with the relaxing lounge on...

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Thank SportTravel-World
Rosyth, United Kingdom
Reviewed 3 days ago NEWvia mobile

Payed extra for rock royalty Hotel is good but as usual with hard rock expensive and a bit overpriced for what you get Plenty of other good hotels in resort just as good if not better Rock royalty may be a bit more expensive but worth it as main breakfast restaurant so busy Had been in Kuala Lumpur night before...

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Thank andykeenan10

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Babysitting
  • Airport Transportation
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 32-inch LCD TVs, iPod docking stations, complimentary Wi-Fi and wired connectivity and an interactive IPTV system. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more   less 

Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $121 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hard Rock Hotel Penang Malaysia
Hotel Style:
#2 Spa Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#2 Luxury Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Penang staff and other travellers.
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Questions? Get answers from Hard Rock Hotel Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend room at ground floor with pool , because the pool is connected with room balcony.”
 of 5 bubbles , 10 Jan 2017 | Read review
“Highest floor is level 5. Still very noisy if they have party at the pool or Jazz band.”
 of 5 bubbles ckting, 10 Jan 2017 | Read review
“Room we had - ocean view with private terrace - at least gave us some privacy. But the young man who looked after our room was wonderful.”
 of 5 bubbles SteveY399, 7 Jan 2017 | Read review
“Roxy kids suite on 1st floor facing street side, quiet and spacious”
 of 5 bubbles , 3 Jan 2017 | Read review
“The rooms on the ground floor are a little more expensive, but all have direct access to the pool, which is really cool!”
 of 5 bubbles TravelGal_Munich, 2 Jan 2017 | Read review
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