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Hard Rock Hotel Penang

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Room & Suite (793)
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Overview
  • Excellent49%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“lagoon room”(152 reviews)
“free movies”(103 reviews)
“starz diner”(71 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Hard Rock Hotel Penang
Offers & Announcements: FREE Upgrade!
Offers from Hard Rock Hotel Penang
Offers & Announcements: FREE Upgrade!
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,343)
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5,124 results
Traveller rating
2,392
1,871
604
175
82
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2,392
1,871
604
175
82
Show reviews that mention
All reviewslagoon roomfree moviesstarz dinerfoam partykings clubdirect access to the poollive bandswimming poolkids suitewater slideskids clubswim up bargreat poolfamily hotelnight marketf bwelcome drink
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721 - 725 of 5,124 reviews
Reviewed 19 October 2017

We have met Mr Mark in rock royalty level which give us the excellent service and his smile and greeting makes us feel welcoming. Beside that, the room is very clean and the bed & pillow is very comfortable. There is a wide selection of...More

Review collected in partnership with this hotel
Thank evelyn_6549
Response from smehrhpg, Manager at Hard Rock Hotel PenangResponded 23 October 2017

Wow, thanks for the wonderful review, Evelyn! The team at Hard Rock are dedicated to ensuring that every guest has a rock star experience, and it's fabulous to see that Mark went out of his way to ensure your stay was special. It’s cool to...More

Reviewed 19 October 2017

No controls for the attire inside the swimming pool. There is notice showing on the allowed attire but still can see lots of guest wearing t shirt, bermuda, track pants, dri fit shirt swim & play inside the pool. There is no enforcement on the...More

Review collected in partnership with this hotel
1  Thank khaw80
Response from smehrhpg, Manager at Hard Rock Hotel PenangResponded 23 October 2017

Dear Khaw, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. In regards to the pool attire, we do like to see as many people enjoying the pool as possible, and understand that many of...More

Reviewed 19 October 2017

Best vacation ever, highly recommend for family with small kids. At night, enjoy the night with live band music, chill & relax with my love, while drinking my favorite drink ; strawberry lemanode. The best part is 10% off for merchandise when we stay at...More

Review collected in partnership with this hotel
Thank Mahdoon E
Response from smehrhpg, Manager at Hard Rock Hotel PenangResponded 23 October 2017

Thanks for the amazing review, Mahdoon! We are thrilled to hear that you had such a Rockin’ experience with us and we hope that you were able to enjoy many of the facilities that the hotel offers. Hard Rock Hotel Penang is proudly a family...More

Reviewed 19 October 2017 via mobile

This was suppose to be a short trip, celebrating deepavali and Mrs Gus's birthday. 4 adults and 3 kids. It turn out to be an utter disaster for a reputable family resort. Where shall i even start? 1) Check in was late by 2 hours...More

Thank GusMear
Response from smehrhpg, Manager at Hard Rock Hotel PenangResponded 23 October 2017

Thank you for sharing your review, GusMear! I am sorry to read that there aspects of your stay that left you disappointed. The hotel always aims to ensure that every guest has a rocking experience and are always saddened to know that someone has left...More

Reviewed 19 October 2017

We are regular customers. Lost count of the number of times we have stayed there. Every time without fail, you would get the service you expected with the famous "Hard Rock Hotel" smile anytime !!! To top it up, we would always get the upgrade....More

Review collected in partnership with this hotel
Thank Lau J
Response from smehrhpg, Manager at Hard Rock Hotel PenangResponded 24 October 2017

What a perfect review, Lau! Thanks for the terrific review and for being loyal to our hotel. Our team will be pleased to know you were so satisfied with the friendliness and professionalism of their service, which is something they take great pride in. We...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Babysitting
Airport Transportation
Breakfast included
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$90 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#2 Luxury Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$90 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#2 Luxury Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (3075)
Room & Suite (793)
Pool & Beach (566)
Dining (251)
Amenities (73)
Family and Play Areas (44)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
BHoody
19 April 2018|
AnswerShow all 2 answers
Response from smehrhpg | Property representative |
Dear BHoody, Greetings from Hard Rock Hotel Penang! With regards to your inquiry, the Seaview Studio Suite can accommodate maximum up to 2 adults and 2 children (below 12 years old) per room. However, we encourage our... More
0
Votes
Leigh P
4 March 2018|
AnswerShow all 5 answers
Response from smehrhpg | Property representative |
Dear Leigh, Greetings from Hard Rock Hotel Penang! We would suggest February is the best month to visit and enjoy the famous Batu Ferringhi Beach. Penang has what is known as an equatorial climate, which basically means it... More
1
Vote
MsBeautySoul
28 February 2018|
AnswerShow all 2 answers
Response from smehrhpg | Property representative |
Dear Ms BeautySoul, Greetings from Hard Rock Hotel Penang! With regards to your inquiry, we would like to suggest the Lagoon Deluxe room which have limited carpet area in the room. The Lagoon Deluxe Rooms are our most... More
0
Votes
Room Tips
"Rooms for fun and relaxing time Lagoon Deluxe. Rooms for privacy, Hillview or the Seaview."
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"Have dinner at the Night Markets"
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"Sea view rooms with balcony are great, but for a fair bit extra, try the lagoon rooms with direct pool access."
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"Ask for higher floors"
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