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    Golden Sands Resort by Shangri-La

    Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
    Hotel website
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    Savings alert: 13% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$289
          US$123
          Great Deal
          US$154
          US$154
          Traveller (2009)
          Room & Suite (481)
          Storyboard
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          Overview
          • Excellent41%
          • Very good37%
          • Average14%
          • Poor5%
          • Terrible3%
          Travellers talk about
          “adventure zone” (295 reviews)
          “golden sands” (747 reviews)
          “garden cafe” (87 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Golden Sands Resort by Shangri-La
          Offers & Announcements: Family Fun Package
          Hotel deals
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          Shangri-La's Rasa Sayang Resort & Spa
          3,320 reviews
          #1 of 11 hotels in Batu Ferringhi
           
          Hard Rock Hotel Penang
          4,102 reviews
          #2 of 11 hotels in Batu Ferringhi
           
          Holiday Inn Resort Penang
          2,162 reviews
          #4 of 11 hotels in Batu Ferringhi
           
          PARKROYAL Penang Resort, Malaysia
          2,432 reviews
          #5 of 11 hotels in Batu Ferringhi
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,069)
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          There are newer reviews for Golden Sands Resort by Shangri-La See the most recent reviews

          821 - 825 of 3,069 reviews

          Reviewed 10 February 2016

          I grew up in Penang and have fond memories of the Golden Sands. I heard it was refurbished a few years back and we booked a hill facing room 3 years ago. Even then there was already signs of the room not being well maintained...More

          2  Thank HannLyn
          Response from SL_Penang, Colleague at Golden Sands Resort by Shangri-LaResponded 13 February 2016

          Dear HannLyn: Thank you for your candid review of your recent stay with us. Thank you also for being a loyal returnee guests. We have noted your mention about our rooms needing maintenance and will certainly get our team to look into it. We do...More

          Reviewed 10 February 2016

          We got a good 3n 4d package, family of 20 half are kids. As such the rating is based on the price paid for this deal. Positives- service at cool lounge is great, always a can-do attitude by staff for every request. Facilities for children...More

          Thank steppenw0lfe
          Response from SL_Penang, Colleague at Golden Sands Resort by Shangri-LaResponded 11 February 2016

          Dear steppenw0lfe: Thank you for your review of our resort. We are happy that you were able to spend an enjoyable family holiday with us and that our resort's services and facilities were to your satisfaction. We have noted your comments with regards to our...More

          Reviewed 10 February 2016

          We have stayed at the goldensands 4-5times,and each time we have taken friends with us. Over the last couple of times there we notice that the service has really dropped off plus the condition of the rooms are looking really tired,we don't like complaining but...More

          1  Thank Jeff B
          Response from SL_Penang, Colleague at Golden Sands Resort by Shangri-LaResponded 11 February 2016

          Dear Jeff B: Thank you for your review of our resort and for being a returnee guest. Your observations are of utmost importance to us as this will help us to improve tremendously. We wish to progress and improve in the areas that you have...More

          Reviewed 9 February 2016

          Positives: Location is right at the beach. Swimming pool is very nice. Negatives: People: Never gave any attention and sometimes the behaviour was cold. Arrival: Although arrival formalities were quick, our luggage was delivered to our room very late, after reminding. Housekeeping: Needed to remind...More

          Thank Grahulvity
          Response from SL_Penang, Colleague at Golden Sands Resort by Shangri-LaResponded 11 February 2016

          Dear Grahulvity: Thank you for choosing to stay at Golden Sands Resort and for the review of our resort. We have noted your comments about our colleagues' service level and overall disposition from Front Office, Housekeeping and Food and Beverage. Further training and reminders will...More

          Reviewed 9 February 2016 via mobile

          The fact that the only complaint I can muster is a tendency for the life guards to hold a day long conversation loudly across the pool shows a) what a moaning pom I am and b) what a good hotel option this is for families....More

          1  Thank Warren D
          Response from SL_Penang, Colleague at Golden Sands Resort by Shangri-LaResponded 11 February 2016

          Dear Warren D: Thank you for your review of our resort. We are pleased that you found our facilities and services to your satisfaction during your family holiday with us. We have noted your comments with regards to the life guards talking loudly in the...More

          Shangri-La's Rasa Sayang Resort & Spa
          3,320 reviews
          #1 of 11 hotels in Batu Ferringhi
           
          Hard Rock Hotel Penang
          4,102 reviews
          #2 of 11 hotels in Batu Ferringhi
           
          Holiday Inn Resort Penang
          2,162 reviews
          #4 of 11 hotels in Batu Ferringhi
           
          PARKROYAL Penang Resort, Malaysia
          2,432 reviews
          #5 of 11 hotels in Batu Ferringhi
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Free Parking
          • Beachfront
          • Bar/Lounge
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Tennis Court
          Details
          • Price range
          • US$110 - US$257 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Luxury Hotel in Batu Ferringhi
          • #3 On the Beach Hotel in Batu Ferringhi
          • #3 Business Hotel in Batu Ferringhi
          • #5 Family Hotel in Batu Ferringhi
          • #5 Romantic Hotel in Batu Ferringhi
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 387
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Orbitz, Expedia, Travelocity, Hotels.com, Hotwire, Asiatravel.com Holdings, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly, Evoline ltd, Priceline and HRS so you can book your Golden Sands Resort by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Malaysia >
          • Penang >
          • Penang Island >
          • Batu Ferringhi
          • Also Known As
          • Golden Sands Resort By Shangri-La Hotel Batu Ferringhi ,
          • Golden Sands Batu Ferringhi ,
          • Golden Sands Resort By Shangri-La Penang, Malaysia
          Add Photo Photos
          Traveller (2009)
          Room & Suite (481)
          Pool & Beach (417)
          Dining (120)
          Hotel & Grounds (1224)
          Bathroom (80)
          Family and Play Areas (49)
          Business Centre & Event Rooms (2)
          Nearby
          Lone Pine Hotel
          1,428 reviews
          .17 km away
           
          Shangri-La's Rasa Sayang Resort & Spa
          3,320 reviews
          .44 km away
           
          Rasa Motel Penang
          14 reviews
          .32 km away
           
          D'Feringghi Haus
          47 reviews
          .46 km away
           
          Nearby Restaurants
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          Long Beach
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          Feringgi Grill
          344 reviews
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          The Spice Market Cafe
          366 reviews
          .46 km away
          Nearby Attractions
          Adventure Zone
          249 reviews
          .03 km away
          Batu Ferringhi Beach
          909 reviews
          .33 km away
          Batu Ferringhi Night Market
          702 reviews
          .30 km away
          Ocean Jupiter
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          .32 km away
          Questions & AnswersAsk a question
          Kamini K
          what's the difference between the deluxe seafacing and executive seafacing rooms? The published size seems similar
          21 June 2017|
          Answer
          Response from okla9999 | Reviewed this property |
          View, view, view...... Executive seafacing rooms are located on high floor, seaview totally will not be blocked by coconut trees. Deluxe seafacing rooms are located on 4th floor and below, some view might be blocked by trees.
          0
          Votes
          Charlene G
          Does Golden sands hotel provide connecting-room?
          28 May 2017|
          Answer Show all 10 answers
          Response from pongopete | Reviewed this property |
          Sorry for the delay, yes some of the rooms do have connecting doors to the next door room.
          0
          Votes
          dickyUnitedKingdom
          Is there an option to have breakfast at sister hotel next door if staying at Golden Sands?
          3 May 2017|
          Answer Show all 10 answers
          Response from Karrotjuice | Reviewed this property |
          I'm not sure if there is a room package with this option - you'll have to ask the hotel. But if you choose to walk in as a paying diner, I'm sure you won't be turned away.
          0
          Votes
          Room Tips
          "none, don't book here"
          Read review
          "Rooms on a higher floor overlooking the pool would be quieter"
          Read review
          "anywhere above level 5 and more over to the south side it gets the sun after midday and then right through to..."
          Read review
          "Rooms that are NOT located in Golden Sands Resort."
          Read review
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