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Shangri-La's Rasa Sayang Resort & Spa

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3,040 Reviews from our TripAdvisor Community

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Showing 2,736: English reviews
Perth, Australia
Reviewed yesterday NEW

Our first trip to Penang and decided we would stay here given the good things we had heard. Best decision we ever made! We stayed in the Rasa Wing Premier room... and everything from the time we got there to the time we left was first class. The staff went above and beyond with trying to help and were so...

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Thank Frankmat
Reviewed yesterday NEWvia mobile

A very large hotel with its lower grade sister on same site The Rasa is all you would want with complimentary afternoon tea and cocktail canapés in the afternoon The restaurant is however very expensive and although you have the option to use the garden hotel restaurant next door it is not ideal as very very noisy and hectic with...

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Thank Anna v
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

We've been holidaying here for over 25 years, and never tire of the beautiful grounds, perfect service, and excellent food. Snoozing under the 100 year old trees in the sea breezes while listening to the waves and watching the sea eagles circling overhead is as good as it gets. Evening cocktails by the beach watching the sunset ends each perfect...

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1Thank Nivivin
Hong Kong, China
Reviewed 2 days ago NEW

This was our first visit to Penang and we thoroughly enjoyed it, mainly due to the great service from the staff at Rasa Sayang. We booked a suite with a spa on the balcony in the Rasa wing. Huge room that easily held 2 adults and our 7 & 4 year old children for the week. The room service dining...

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1Thank hkpod
Adelaide, Australia
Reviewed 2 days ago NEW

We booked to stay at the Rasa Sayang for 12 nights with our teenage daughter in a Rasa Wing Premier Room over New Year. We loved our stay so much we booked to return for 14 nights Dec 17 before we even left........... Our stay did start with a couple of small hiccups - we had arranged an airport pick...

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2Thank Lisa M
Melbourne, Australia
Reviewed 3 days ago NEW

My partner and I stayed at Rasa Sayang for 4 nights and our entire experience was flawlessly delightful and luxurious. The gardens with 300+(?) year old trees and hundreds of native plants make the resort feel lush and secluded, but the Batu Ferringhi night markets, hawker stalls, and shopping centres are only a few moments' walk away. Beyond its aesthetic...

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3Thank Merida A
Paris
Reviewed 3 days ago NEW

Great holiday week for our family gathering of 11 people in Penang. The hotel grounds are spacious, the buffet breakfast and dinner were great. And of course we enjoyed the delightful service of Shangri La staff. Special thanks to Erfan at the beach bar for his smiles and perfect service, and to Mary for the great massages in the gardens!

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1Thank Sylvaindu11
Hong Kong, China
Reviewed 3 days ago NEW

Excellent service and very friendly always everywhere in the hotel. The buffet breakfast and dinner was superb. The pool was very clean and water temperature just right for young children. We enjoy the good condition of our garden room.

Review collected in partnership with shangri-la.com
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1Thank hsu_nathan
Reviewed 5 days ago NEW

We had chosen to return after a break of just over Six years and how happy we were to do so. The hotel staff really make you feel welcome and it was lovely to see some familiar faces ( Mary, Muru and Chan ) still there. The Rasa Wing is certainly the Wing for a quieter and more restful break...

Review collected in partnership with shangri-la.com
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2Thank MazDavid A
Reviewed 5 days ago NEWvia mobile

this is my first stay with shangri la group and we have wonderful time here in batu ferringgi. Resort is good in manage, service is excellent, breakfast buffet with variety food selections except they don't provide hot milk for coffee. we have upgraded to sea view room with anniversaries amenities which made our memories. we definitely we choose this resort...

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1Thank 439andiec
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear 439andiec, Thank you for sharing your recent stay experience with us. We are pleased to hear that you had a wonderful stay at our resort. We have also taken note on the comment regarding hot milk for coffee which is available upon request from our colleagues during breakfast hour. Looking forward to welcoming you to our resort for another...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $193 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang, Malaysia
Hotel Style:
#1 Family Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
56 questions
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can afford the RASA wing do it... simply for the extras you get.”
 of 5 bubbles Frankmat, 22 Jan 2017 | Read review
“The Rasa Wing rooms are worth the little extra you pay”
 of 5 bubbles Nivivin, 21 Jan 2017 | Read review
“Garden view with some aspect of the sea.”
 of 5 bubbles AlexanderL558, 17 Jan 2017 | Read review
“If you can, get the Rasa Wing - worth it for having less people around and fewer children.”
 of 5 bubbles Samwllee, 16 Jan 2017 | Read review
“Superior Rooms are advertised as mountain view rooms. They face the car park and Jalan Batu Ferringi.”
  • Premier Deluxe Twin Room
 of 5 bubbles Colway, 14 Jan 2017 | Read review
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