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Shangri-La's Rasa Sayang Resort & Spa

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2,946 Reviews from our TripAdvisor Community

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Showing 2,650: English reviews
kent england
Reviewed yesterday NEWvia mobile

Absolutely amazing hotel! Stayed in the Garden rooms. No need at all to upgrade to the Rasa wing!!! Wonderful view. Wonderful wonderful staff. Great bar food. Great breakfast. Great rooms & shower & bath. Great big beds & so quiet. Only down side is the alcoholic drinks are far to expensive to sit at the bar at night & we...

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Helpful?
Thank sarah b
Market Drayton, United Kingdom
Reviewed yesterday NEW

Stayed here with friends for 4 nights. Reception staff extremely pleasant on check in. Rooms were booked in the new Rasa Wing which were of a good standard, tea and coffee making facilities, fresh fruit, complementary water and free mini bar on first day. Added extras with the Rasa Wing rooms included non alcoholic drinks around the pool area in...

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Thank Beverley C
Muscat, Oman
Reviewed 2 days ago NEWvia mobile

Lovely hotel, all services are perfect. Really no remarks, personnel is very knowledgeable and service minded. Hotel is clean and well maintained. Quiet area, clean beach, nice pool. Hotel was almost fully booked, and you don't get that feeling when you walk around. Best place to stay in Penang.

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1Thank Ronvdzan
Singapore, Singapore
Reviewed 2 days ago NEW

For foot therapist, would recommend Zhackie - a therapist who cares and shares his wealth of health knowledge. For Chi Spa, Mr Liang who gives excellent massages. His magic fingers hit the right sports all the time!!

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Thank ganpoint
Hamburg
Reviewed 2 days ago NEWvia mobile

We had a room in the garden wing, with pool view/partial ocean view. The room was quite narrow, bath room was ok. The beach was not well kept, there was some garbage, and we couldn't swim in the sea due to plague of jellyfish. Breakfast at peak can be a disaster, long wait, noisy and hectic inside. Large variety of...

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1Thank claussie
Valencia, Spain
Reviewed 2 days ago NEW

Great hotel, one of the best hotel experiences I have had in 50 years of travelling. Stayed in the Rasa wing in a premier room on the top floor. Yes this is a relatively expensive option but for a special occasion I do not think it can be beaten. Excellent staff in all aspects of the hotel, they were always...

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1Thank David B
Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

Check in staff was professional enough and the rooms were okay. The balcony area was not clean. Bed and bath comfortable and good. However over breakfast, the staff did his best not to notice our call for attention and needed me to stand in front of him to ask for some coffee. It came quick enough with a slam on...

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1Thank Jenny C
Reviewed 3 days ago NEW

Excellent property with great staff!! The restaurant is good too with a mix of local and western food. The property faces the beach, which is a great view and a good place to relax. The location is close a series of restaurants outisde the property within a 1-2 kms radius. Overall a great stay with warm staff!

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1Thank 316sahanab
Budapest, Hungary
Reviewed 3 days ago NEW

We spent 5 night here with my fymily (two young kids). We arrived late in the evening after an exhausting trip from Medan. Reception was OK (no refreshment and hot towelt hough), but they were unable to debit our card. They tried with 3 different cards, called their bank, called my bank, both told that they can see the transcation,...

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1Thank Lacpac1973
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Lacpac1973, Thank you for sharing your feedback with us. We regret to hear about the challenge you had encountered upon your departure. This review has been highlighted to the management to improve our service continuously. We hope to see you again in the near future. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort &...

Reviewed 5 days ago NEWvia mobile

cant deny this is evangelism at its best. The courtesy of the staff's from the moment u step in and out has been #1. Although the beach was dilapidated by wave erosion, mgmt of the hotel have taken measures.to ensure safety of its guests with sufficient signage around the area. Just hope that this will be reconcilable suggesting that this...

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Helpful?
Thank Biing W Y
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Biing W Y, Thank you for your kind feedback! We would love to welcome you back again soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $185 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang, Malaysia
Hotel Style:
#1 Romantic Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
53 questions
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rasa Wing rooms”
 of 5 bubbles 106beverleyc, 9 Dec 2016 | Read review
“The Rasa Wing rooms are excellent”
 of 5 bubbles davidbM3347YQ, 8 Dec 2016 | Read review
“Foreigners get more attention here”
 of 5 bubbles JennyC799, 7 Dec 2016 | Read review
“The Rasa Wing and its rooms are simply the very best!”
  • The amazingly beautiful view from our room on the Rasa Wing
 of 5 bubbles Ronny_Tan, 1 Dec 2016 | Read review
“We stayed in the Rassa wing and the rooms were large clean and very quite.”
 of 5 bubbles 894tonyb, 27 Nov 2016 | Read review
5 of 5
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