We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Shangri-La's Rasa Sayang Resort & Spa

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Shangri-La\\
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,043 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Shangri-La's Rasa Sayang Resort & Spa
See the most recent reviews
Showing 2,739: English reviews
Hong Kong, China
Reviewed 4 days ago NEW

Excellent service and very friendly always everywhere in the hotel. The buffet breakfast and dinner was superb. The pool was very clean and water temperature just right for young children. We enjoy the good condition of our garden room.

Review collected in partnership with shangri-la.com
 Report
Helpful?
1Thank hsu_nathan
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear hsu_nathan, Thank you for your feedback regarding your recent stay at our resort. We are happy to know that you had a wonderful stay with your family. We hope to see you again in Penang soon for another memorable holiday. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

Reviewed 6 days ago NEW

We had chosen to return after a break of just over Six years and how happy we were to do so. The hotel staff really make you feel welcome and it was lovely to see some familiar faces ( Mary, Muru and Chan ) still there. The Rasa Wing is certainly the Wing for a quieter and more restful break...

Review collected in partnership with shangri-la.com
 Report
Helpful?
2Thank MazDavid A
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear MazDavid A, We are happy to welcome you back to our resort! Glad to hear that you had an amazing stay with us. Thank you for your kind comments and we will definitely pass on the message to our colleagues. Looking forward to welcoming you back for another delightful holiday next year. Warmest regards, Suleiman Tunku Abdul Rahman Director...

Reviewed 6 days ago NEWvia mobile

this is my first stay with shangri la group and we have wonderful time here in batu ferringgi. Resort is good in manage, service is excellent, breakfast buffet with variety food selections except they don't provide hot milk for coffee. we have upgraded to sea view room with anniversaries amenities which made our memories. we definitely we choose this resort...

 Report
Helpful?
1Thank 439andiec
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear 439andiec, Thank you for sharing your recent stay experience with us. We are pleased to hear that you had a wonderful stay at our resort. We have also taken note on the comment regarding hot milk for coffee which is available upon request from our colleagues during breakfast hour. Looking forward to welcoming you to our resort for another...

Horsham, United Kingdom
Reviewed 6 days ago NEWvia mobile

We actually stayed there three times in Jan 2010, March 2012, in January 2014 and found it to be amazing. We were in the Rasa Wing in a superior suite, stunning! The staff are attentive, helpful and extremely polite The food is excellent The champagne high tea is a very welcome extra treat The spa is very professional, and I've...

 Report
Helpful?
1Thank estellemeed
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear estellemeed, Thank you for your comments. We are absolutely pleased to hear that you had a wonderful stay with us. We look forward to your next vacation on your next visit to Penang! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

Munich, Germany
Reviewed 1 week ago

We arrived at midnight due to several delays in our flights. 40 minute trip from Penang airport to hotel door. The front desk organisation was smooth, efficient. We were in our room within 10 minutes. The room was large and comfortable. Appointments were high class, deserving of a 5 star hotel of excellence. The next day we breakfasted at the...

 Report
Helpful?
1Thank Alexander L
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Alexander L, It has been our great delight to have your with us during your vacation. We look forward to welcoming you back for another excellent holiday. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

Hong Kong, China
Reviewed 1 week ago

Nice resort on the beach with good room, nice big ground and trees. Club room is better value as tea and cocktail are included. Breakfast in the club restaurant is only so so and should definitely be improved.

 Report
Helpful?
1Thank Louandb
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Louandb, Thank you for sharing your review with us. We have taken note on your comments which are essential for the improvement of our services and facilities. We look forward to welcoming you back soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

Sydney, Australia
Reviewed 1 week ago

Well located hotel in Batu Ferringhi which is the nicest beach area we found in Penang. The poolside of the main garden wing is directly facing the beach with beautiful gardens and a lovely clean beach. The water had jellyfish and was a bit murky so we didn't swim. The staff of the hotel are friendly and the food is...

 Report
Helpful?
2Thank Lisa C
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Lisa C, Thank you for sharing your stay experience with us. We are pleased to hear that you had an excellent stay at Rasa Sayang and look forward to welcoming you back soon! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

Reviewed 1 week ago

We had our wedding at Rasa Sayang in July 2016 and we had an amazing time with all our family and friends. I have ticked couples in the type of trip but really it was also family and friends. I'm from Australia and my husband is from England so we had guests from all over the world. On the whole,...

 Report
Helpful?
1Thank Samwllee
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Samwllee, Thank you for taking the time to pen down your remarkable experience during your wedding last July. We are absolutely pleased to hear about your amazing trip with your beloved as well as family and friends. Looking forward to welcoming you back to delighting you once again on your next vacation at Rasa Sayang. Warmest regards, Suleiman Tunku...

Aberdeen, United Kingdom
Reviewed 1 week ago via mobile

It's hard to find fault with the standard at the Rasa Sayang. We stayed in the Rasa Wing which is exclusive for adults. This gives you access to exclusive benefits like afternoon tea and cocktails and canapés each day - although perhaps that changes on the package you book. However excellent value. I must commend the staff, from room attendants...

 Report
Helpful?
1Thank Karen C
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Karen C, It is wonderful to hear about your great stay at our resort. We hope to see you again soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa

Sheffield, United Kingdom
Reviewed 1 week ago

We arrived in the evening to this hotel and were shown to our supposedly sea view room. The room we had was right in the corner and to the right was a large wall sticking out a lot further forward and a very obstructed view of the sea to the left. We quickly changed rooms to a more central view...

 Report
Helpful?
1Thank katel0uis3

2,506 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2074)
Viewed
Room/Suite (281)
Viewed
Hotel & Grounds (364)
Viewed
View from Room (157)
Viewed
Dining (125)
Viewed
Pool/Beach Area (309)
Viewed
Bathroom (64)
Viewed
Family/Play Areas (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
2:22
Videos (1)
Viewed
Other (763)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (416)
Viewed
Amenities (90)
Viewed
Beach (13)
Viewed
Garden Wing Jacuzzi (2)
Viewed
Garden Wing King Room with Balcony (40)
Viewed
Main Pool (20)
Viewed
Rasa Wing Jacuzzi (2)
Viewed
Rasa Wing King Room with Terrace (42)
Viewed
Rasa Wing Pool (16)
Viewed
Rasa Wing Studio Suite with Balcony (51)
Viewed
Dining (46)
Viewed
The Hotel (94)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Hotel & Grounds (2)
Viewed
View from Room (1)
Viewed
Room/Suite (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Batu Ferringhi
0.0 km away
Golden Sands Resort by Shangri-La
1.5 km away
Hard Rock Hotel Penang
Hard Rock Hotel Penang
#2 of 12 in Batu Ferringhi
3,291 reviews
0.9 km away
PARKROYAL Penang Resort, Malaysia
Show Prices
Show Prices
Show Prices
0.5 km away
Holiday Inn Resort Penang
Holiday Inn Resort Penang
#4 of 12 in Batu Ferringhi
1,989 reviews
11.1 km away
Eastern & Oriental Hotel
Eastern & Oriental Hotel
#10 of 82 in George Town
3,159 reviews
11.5 km away
Seven Terraces
Seven Terraces
#2 of 82 in George Town
737 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $198 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Asiatravel.com Holdings, Hotels.com, Travelocity and Jetsetter so you can book your Shangri-La's Rasa Sayang Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang, Malaysia
Hotel Style:
#1 Family Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
56 questions
Ask a question

See all questions (56)

Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rasa Wing Club for best views!”
 of 5 bubbles dianneg623, 23 Jan 2017 | Read review
“If you can afford the RASA wing do it... simply for the extras you get.”
 of 5 bubbles Frankmat, 22 Jan 2017 | Read review
“The Rasa Wing rooms are worth the little extra you pay”
 of 5 bubbles Nivivin, 21 Jan 2017 | Read review
“Garden view with some aspect of the sea.”
 of 5 bubbles AlexanderL558, 17 Jan 2017 | Read review
“If you can, get the Rasa Wing - worth it for having less people around and fewer children.”
 of 5 bubbles Samwllee, 16 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay