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Shangri-La's Rasa Sayang Resort & Spa

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Traveller (3020)
Room & Suite (796)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“garden wing”(660 reviews)
“spice market”(317 reviews)
“ferringhi grill”(204 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Offers from Shangri-La's Rasa Sayang Resort & Spa
Offers & Announcements: Family Fun Package
Hotel deals
Offers from Shangri-La's Rasa Sayang Resort & Spa
Offers & Announcements: Family Fun Package
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,707)
There are newer reviews for Shangri-La's Rasa Sayang Resort & Spa
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3,323 results
Traveller rating
2,328
661
213
70
51
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2,328
661
213
70
51
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All reviewsgarden wingspice marketferringhi grillrasa sayangafternoon teachi spacocktail hourpinang barhigh teaa la carte breakfastadult only poolold treesfruit kebabsspice cakedress codepremier roomcomplimentary soft drinks
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11 - 15 of 3,323 reviews
Reviewed 1 week ago via mobile

Too good, beautiful venue ,amazing staff the food was amazing , spread for breakfast is mind boggling ,the rooms are sufficient for two , give a good view of the property . The walk to the beach is good , definitely worth a second visit...More

1  Thank Jalil G
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 1 week ago

Dear Jalil G, It has been our pleasure to have you with us! Thank you for sharing your wonderful comment and we hope to see you again soon. Best regards, Suleiman TAR Director of Communications

Reviewed 1 week ago via mobile

Very nice interior. Our room came with an outdoor bath which they can fill up for you. The rooms are huge and staff are friendly. Only downside is that it’s quite far out from the main town otherwise a great place to stayMore

2  Thank SSS381
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 1 week ago

Dear SSS381, Thank you for your review. It has been our pleasure to have you with us. We are happy to hear that you had a wonderful stay experience. We can't wait to welcome you back again on your next holiday. Best regards, Suleiman TAR...More

Reviewed 1 week ago

We stayed in the Rasa Wing for four days. Reception staff were not overly welcoming and our room (overlooking the carpark) was a little dated, but clean and adequate. The staff in the Club Lounge and Pool were fantastic - nothing was too much trouble....More

2  Thank fairyjay
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 1 week ago

Dear fairyjay, Thank you for sharing your review about your recent visit at Rasa Sayang. We are pleased to hear about your pleasant holiday. We hope to welcome you back again for a better stay experience on your next vacation in Penang. Best regards, Suleiman...More

Reviewed 2 weeks ago

Had a wonderful week here with extended family in August 2017. Enjoyed so much have just booked another week for this year. The food is terrific and the Customer Service is first class. Highly recommended.

1  Thank Seamus K
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 2 weeks ago

Dear Seamus K, Thank you for sharing your comments with us. It has been a pleasure to have you and your family with us. We look forward to your upcoming stay! Best regards, Suleiman TAR Director of Communications

Reviewed 2 weeks ago

Overall experience was good, there is nothing obvious to complain about. The Spice garden breakfast and buffet dinner were excellent, both in choice of food and in taste. One thing I have to point out though, which is not mentioned anywhere, when hanging around the...More

2  Thank alen d
Response from SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & SpaResponded 2 weeks ago

Dear alen d, Thank you for sharing your review. We have taken note on your comment about the inconsistent service at Pinang Bar which will be highlighted to the management for further improvement. On the other hand, we are pleased to hear that you had...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$151 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$151 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (3020)
Room & Suite (796)
Pool & Beach (493)
Dining (267)
Amenities (90)
Family and Play Areas (10)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
BHoody
21 April 2018|
AnswerShow all 6 answers
Response from PeteD60 | Reviewed this property |
My advice is go to the Rasa Sayang website - link provided on TA reviews page - and click on contact us and ask your question directly to the Hotel - there is a contact us link in the top right hand corner - easy - it gives... More
1
Vote
BHoody
20 April 2018|
AnswerShow all 5 answers
Response from fairyjay | Reviewed this property |
Well behaved children are welcome in the area.
2
Votes
Shareen K
16 April 2018|
AnswerShow all 3 answers
Response from Jalil G | Reviewed this property |
I believe there is a separate pool for kids ,where in the kids can play
0
Votes
Room Tips
"If booking a Superior room in the Rasa Wing ask for a garden or sea view."
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"Garden Wing corner suite, facing the ocean and pool."
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"Would recommend the upgrade to premium room with balcony"
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"Get a sea view!"
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