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Shangri-La's Rasa Sayang Resort & Spa

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2,934 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La's Rasa Sayang Resort & Spa
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Showing 2,640: English reviews
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago

This is one of the best, if not the best hotel in Penang. The crepes offered at the dessert bar during the dinner buffet is something that I haven't seen before in any 5 star property. Large rooms. Good breakfast.

Helpful?
1 Thank R_WellTravelled
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear R_WellTravelled, Thank you for your comments. We are pleased to hear that you had a wonderful stay at our resort. Hope to see you again soon! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa More 

Stoke-on-Trent, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We have stayed at this hotel on a number of occasions. The location is fantastic. In walking distance from the many restaurants and hawker centre as well as the night markets. The hawker centre sells fanastic foods. Yes you hay be sat on plastic chairs and eating off plastic plates but it's well worth it.

Helpful?
1 Thank Lorraine M
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Lorraine M, Thank you for your feedback. We hope to see you again soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Thank you, John and the wonderful team at Rasa Sayang, for the memorable visit from 3-6th Nov!! I was initially frustrated that my emails to the hotel was only answered in 24 hrs, ard 10+pm SG/MY time. When I replied with further queries, it took another day for the hotel to reply. It was extremely frustrating as this was a... More 

Helpful?
3 Thank Chua J
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Chua J, Thank you for sharing your stay experience with us. We are pleased to hear that albeit the initial challenges you encountered prior to your arrival, our team has made your holiday at Rasa Sayang a memorable one. We are already looking forward to delighting you once again on your next vacation soon! Warmest regards, Suleiman Tunku Abdul... More 

County Dublin, Ireland
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I went to Malaysia for a business trip and since I was going to spend one week working, I decided to take my missus and spend an extra week on holidays. We booked that hotel because it was suggested by the team I was working with, as one of the best in Penang Island and they were absolutely right.

Helpful?
1 Thank ChristopherKar
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear ChristopherKar, It has been our privilege to have you with us. Glad to hear about your exceptional stay at Rasa Sayang. Looking forward to welcoming you back for more delightful Shangri-La experiences on your future visits to Penang! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa More 

Bromley, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

We stayed here for eight nights in the Rasa Wing and it was fantastic from start to finish. The rooms were big and spacious. The beds were very comfortable. All staff were friendly, attentive and caring with nothing being too much trouble. They remembered our individual needs and preferences and delivered them all the time. All the staff were amazing... More 

Helpful?
2 Thank Jenny958
SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Jenny958, Thank you for sharing your review with us. We are happy to know that you had enjoyed your stay at our resort. We would love to welcome you back on your next trip to Penang soon! Best regards Suleiman Tunku Abdul Rahman Director of Communications More 

Northampton. UK
Level Contributor
78 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 1 week ago

Spent five nights here in early November with my wife. There really isn't anything that springs to mind that I could have faulted. I can't really blame the hotel for the dodgy weather can I? Spotlessly maintained. Perfect staff. Wonderful grounds. And so convenient for an evening walk up the road to one of the many cafes / restaurants. Drinks... More 

Helpful?
1 Thank SteveNorthampton.UK
SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear SteveNorthampton.UK, Thank you for sharing your review with us. It is our great pleasure to have you with us. Looking forward to welcoming you back soon! Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications More 

Perth, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Stayed at Shangri-La's Rasa Sayan Resort for 10 nights. Everything from the arrival to the departure was first class. The room, the immaculate landscaped gardens, the meals, the service and attention by all of the staff was definitely 5*. Will stay at this lovely resort again.

Helpful?
1 Thank BillPerth
SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear BillPerth, Thank you for sharing your review with us. It is our great pleasure to have you with us. Looking forward to welcoming you back soon! Best regards Suleiman Tunku Abdul Rahman Director of Communications More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

My partner and I stayed at the hotel for 5 nights recently and enjoyed our stay very much - there was nothing to complain about. Extremely attentive and friendly staff - The breakfast at the Batu Ferrengi grill was extremely good. The Resort is in very good location and very atmosphere totally condusive to relaxation

Review collected in partnership with Shangri La Hotels

Helpful?
1 Thank Shannon A
SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Shannon A, It has been our great pleasure to have you with us during your holiday. We are glad to know that you had a tremendous relaxing stay and enjoyed our services. We are looking forward to welcome you back for another delightful Shangri-La experience soon. Warmest regards Suleiman Tunku Abdul Rahman Director of Communications More 

Sunderland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The hotel and grounds were immaculately clean and well maintained. The staff were always helpful, very friendly and always pleasant, even the local people in the resort were friendly. would highly recommend this hotel to everybody.

Review collected in partnership with shangri-la.com

Helpful?
1 Thank craig_garbutt
SL_Penang1, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear craig_garbutt, Thank you for sharing your review. We are pleased to hear that you had a great stay with us. We hope to see you again soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications More 

Weston-super-Mare
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Excellent hotel, ideal for a peaceful retreat away from the hustle and Bustle of Georgetown Penang.good choice of inhoude restaurants supplemented by a variety of local restaurants to suit all pockets.

Review collected in partnership with shangri-la.com

Helpful?
1 Thank Patty2929
SL_Penang, Manager at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Patty2929, We are pleased to hear that you had an enjoyable and relaxing stay at Rasa Sayang. We hope to see you again soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Shangri-La's Rasa Sayang Resort & Spa More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Shangri-La's Rasa Sayang Resort and Spa has a sense of history, place and tradition. A 5 star resort located in Batu Feringgi, Penang Malaysia. The sprawling gardens of the resort are ideal for team building exercises, outdoor meetings and allow you to enjoy your meetings and conventions in a tropical setting. Exchanging lifetime vows under our sheltering rain trees will make your wedding unforgettable. Also, nothing creates more wonderful memories than a perfect day in our beautiful gardens. Rasa Sayang resort and Spa is also connected to George Town via our complimentary daily shuttle. With so much cultural history and vibrant street art, it's no surprise that Penang's capital, George Town, has been designated as a World Heritage Site by UNESCO.George Town. ... more   less 

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $196 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Booking.com, Orbitz, Odigeo, Travelocity, Priceline and Jetsetter so you can book your Shangri-La's Rasa Sayang Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang, Malaysia
Hotel Style:
#1 Luxury Hotel in Batu Ferringhi
#1 Business Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Rasa Sayang Resort & Spa staff and other travellers.
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Questions? Get answers from Shangri-La's Rasa Sayang Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Rasa Wing and its rooms are simply the very best!”
  • The amazingly beautiful view from our room on the Rasa Wing
 of 5 bubbles Ronny_Tan, 1 Dec 2016 | Read review
“We stayed in the Rassa wing and the rooms were large clean and very quite.”
 of 5 bubbles 894tonyb, 27 Nov 2016 | Read review
“Go for garden/sea elevation otherwise you may overlook car park and road.”
 of 5 bubbles Jayesandveetee, 25 Nov 2016 | Read review
“Rasa Wing is much quieter.”
 of 5 bubbles BillPerth, 20 Nov 2016 | Read review
“Seaview rooms in the Garden Wing & also Rasa Wing rooms with 'club' benefits”
 of 5 bubbles Rarb0405, 14 Nov 2016 | Read review
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