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Holiday Inn Resort Penang

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1,931 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Resort Penang
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Showing 1,741: English reviews
Ipoh,Perak
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 December 2014

I just arrived and checked in but we have two room and have checked in one room only and the other we still pending for the room. We have pending the room for 1 hour! Total all the envinronment are good! We are still pending the room! If any traveller are coming or planning to visit penang, Welcome! If you... More 

Helpful?
1 Thank Kok Chung W
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Kok Chung W, Greetings from Holiday Inn Resort Penang! Thank you for your comments posted on Tripadvisor. Please accept my sincere apology for the inconvenience you have experienced with the delay during check in. Please rest assured that I have shared your feedback with our Front Office Manager for future improvement to ensure that we maintain a high quality... More 

Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 December 2014

I stayed at holiday inn for a total of 4 nights. The ride from the airport to the hotel cost about 70MYR. The rooms were very clean and spacious. The view facing the sea was amazing. There was a local hawker centre located about 10 minutes walk away and several bars along the beach for a perfect way to enjoy... More 

Helpful?
Thank Ng N
Kuala Lumpur, Malaysia
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 December 2014

Just returned from a two nights stay in this hotel and our third time staying in this hotel. This is considered the most reasonable hotel in terms of rates in the Batu Feringghi area. Overall, the stay was okay. There are many dining options available within walking distance. One of our favourite place is the restaurant at the junction further... More 

Helpful?
Thank Ckyy
IHGCare, Guest Relations Manager at Holiday Inn Resort Penang, responded to this review

Dear Ckyy, Thank you for taking the time to relay your comments regarding our property during your recent stay. I appreciate you choosing us for your lodging needs. However, this time we have not met your expectations. I am disappointed to hear that your stay was negatively affected by the condition of the dining area and the level of service.... More 

Cakovec, Croatia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 December 2014

Stayed there for 3 nights. We had a room in tower. Room was spacious and clean with free wifi. Staff was very very frendly and viiling to help you. Breakfast is very good with lot of different food to taste.

Helpful?
1 Thank Marko S
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Marko S, Many thanks for your feedback on Tripadvisor. I am pleased that we were able to provide you with a memorable experience and I am happy to hear your compliments about our rooms, breakfast and our staff being friendly. We certainly look forward to welcoming you back to have another great experience with us in the near future.... More 

New South Wales, Australia
Level Contributor
143 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 6 December 2014

We stayed here for four nights and were underwhelmed. The room on arrival was very hot, with sub streaming through the glass doors, it was musty, smelly and didn't improve much over the stay, except for the temperature. Although there were three of us, they didn't have the correct amount of towels, no bath mat, a smelly, dirty blanket and... More 

Helpful?
Thank Gmac_1961
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Gmac_1961, Greetings from Holiday Inn Resort Penang. Thank you for your valuable feedback and for taking the time to write a comment of your experience with us on Tripadvisor. Please accept my sincerest apologies for the inconvenience you experienced whilst staying with us. I was most concerned to read about your comment in regards to the smell and room... More 

Adelaide, Australia
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 5 December 2014 via mobile

We are currently staying at the Holiday Inn. I do not understand the negative reviews. The staff are incredibly friendly and go the extra mile. When we arrived there was a function on and lots of kids running around. We immediately thought we'd made a mistake staying here. We told the receptionist we had come away for a quiet break... More 

Helpful?
1 Thank Jackie2102
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Jackie2102, Greetings from Holiday Inn Resort Penang. Many thanks for taking the time to write a review through Tripadvisor. I am happy to know that you are enjoying your stay with us and like our hotel and services. Your compliments upon our clean and spacious room is very much appreciated. I have taken note of your feedback with regards... More 

East London, South Africa
Level Contributor
51 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 December 2014

This hotel is alright. I had a room on the beach wing, with sea view. This is a classic example of an 'okay' hotel. It's a resort, right on the beach and there were many people when I was there, so the lobby and public areas did look crowded at times. The breakfast was adequate, with quite a wide variety... More 

Helpful?
1 Thank Abongile S
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Abongile S, Greetings from Holiday Inn Resort Penang. Thank you for taking the time to write a review through Tripadvisor. I am happy to hear your compliments upon our breakfast and friendly team. Please accept my sincere apology with regards to the cleanliness issues in your room and please rest assured that I have personally followed up with our... More 

Seremban, Malaysia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 December 2014

Ideally located between walkway shopping stalls, restaurants, the beach and the main road running in between Tower Wing & Beach Wing. Stayed 3 nights and should we had known Beach Wing has better amenities and facilities, we would had booked there. Wifi was pretty strong in strength. Room were cleaned to satisfaction and the breakfast were a variety. The beach... More 

Helpful?
Thank Andrew G
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Andrew G, Greetings from Holiday Inn Resort Penang. Many thanks for taking the time to write a review through Tripadvisor. I am happy to read that you have enjoyed your stay with us and liked our hotel and location. Thank you for your compliments on our room cleanliness and breakfast variety. We look forward to welcoming you back for... More 

Singapore, Singapore
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 December 2014 via mobile

Stayed here for a Business trip. I arrived late on Sunday evening and check in was efficient enough. They allocated a room on 14th floor and it smells bad, this is not the normal normal musky smell you get in many older hotels. It is acrid, choking and give me a feeling I am being gassed. I opened the door,... More 

Helpful?
1 Thank leeweeyee
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear leeweeyee, Greetings from Holiday Inn Resort Penang. Thank you for sharing your experience with us through Tripadvisor. I was pleased to read that you found our check in and check out experience efficient. I was sorry to read that you didn’t fully enjoyed your stay with us and please accept our sincere apology for the shortcomings you experienced with... More 

Newcastle upon Tyne
Level Contributor
98 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 3 December 2014

We stayed at this resort hotel for 3 nights in November. The welcome and check in was efficient with a warm welcome. We were given vouchers for a free drink, but that was a horrid sweet drink at the bar, with no choice. Water would have been better. All three of us could not drink this mix. The rooms we... More 

Helpful?
Thank tommyM52
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear tommyM52, Many thanks for your valuable feedback that you have posted on Tripadvisor. I am pleased that we were able to provide you with a memorable experience and I am happy to hear that you enjoyed your stay with us. I am glad to know that you were impressed with our welcoming and check in experience. Please accept my... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy' memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 

Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $77 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Reservation Options:
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Malaysia
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Penang staff and other travellers.
44 questions
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Questions? Get answers from Holiday Inn Resort Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask aout dehumidifiers.”
 of 5 bubbles Americanwomanineurop, 26 Nov 2016 | Read review
“choose the building that is near the poor as it is more convenient.”
 of 5 bubbles camyc2013, 26 Nov 2016 | Read review
“We stayed on Level 31 and has a nice view from the balcony overlooking the beach”
 of 5 bubbles Farina2202, 17 Nov 2016 | Read review
“This hotel has a triple room with 3 individual single beds. New tower is across the road away from the main beach, activities and Cafe.”
 of 5 bubbles mchong67, 15 Nov 2016 | Read review
“Higher rooms have balcony's and great view”
 of 5 bubbles mack8882016, 10 Nov 2016 | Read review
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