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Holiday Inn Resort Penang

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1,985 Reviews from our TripAdvisor Community

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Showing 1,793: English reviews
Surfers Paradise, Australia
Reviewed 2 February 2015

Our travel agent arranged a room with sea view. On arrival we were told it was on the part of the hotel on the hill side. We expressed our disappointment and asked price to change to ocean view room, but decided against it. We were asked to sit and wait 10 minutes while our room was being prepared as we...

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Helpful?
2Thank TinaLBalla
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “TinaLBalla” It is so nice to read your feedback and I am so pleased that our team managed to provide you with a memorable time while staying at our Holiday Inn Resort Penang. Your feedback for the team is much appreciated. We look forward to have you with us again and please do not hesitate to contact us directly...

London, United Kingdom
Reviewed 1 February 2015

We spent 3 weeks travelling through Malaysia in December with 7 nights at the Holiday Inn Resort Penang. I have allowed myself some time to pass before writing this review as I want to be fair the hotel. We did not enjoy our stay at this hotel and will not return. We stayed over the Xmas period so the hotel...

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Helpful?
2Thank SafferB
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “SafferB” Thank you for your constructive feedback and whilst I have just joined the hotel a couple of weeks back I will go through the points with the team to ensure for future peak periods we are ready to deliver a great experience for our guests. Your points are very valuable and some of the items we have already...

Quebec City, Canada
Reviewed 1 February 2015

I enjoyed my five day visit to the Holiday Inn at Batu Ferringhi on Penang Island. I was upgraded to a sea view room in the Ferringhi Tower. The room was large with a comfortable king-size bed. The large bathroom had both a glassed-in shower & a bathtub! The room was very well equipped with all the essentials for a...

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Helpful?
1Thank gloriainmexico
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “gloriainmexico” What a beneficial and extensive review with all the details about our Holiday Inn Resort Penang. Thank you as well for highlighting our great team which makes us always proud to hear. We are glad you enjoyed a wonderful holiday with us and please do not hesitate to contact me directly when you are on your way back...

Padstow, United Kingdom
Reviewed 30 January 2015

Just had a great 10 days at the holiday inn. Stayed at the tower block and it was lovely. We could sit out on our balcony listening to the birds and watching the monkeys. Staff very friendly and breakfast buffet good. Ample sunbeds - we preferred to be under the trees looking out to sea. Room was big and kept...

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Helpful?
1Thank alison135
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “alison135” It is always great to hear that the team has done the most for our guest and you enjoyed a relaxing stay in our spacious and clean rooms. Every day when I come down to the terrace coffee restaurant I love the view over the garden area with the coconut trees and the beach & sea as backdrop....

Portsmouth, United Kingdom
Reviewed 29 January 2015

This is a great hotel, well located in Batu Ferangi, staff are friendly, welcoming and helpful, especially Faruq around the pool. Rooms are spacious and well kept, we had a flood in the bathroom and maintenance arrived quickly, within 10 minutes to clear it. Breakfast included a good choice of many different nationalitys dishes. Major downfall for us was the...

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Helpful?
1Thank lizzy1f
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “lizzy1f” Appreciate you are taking the time to write a review for our Holiday Inn Resort Penang and thank you for mentioning our friendly and great team and remembering Faruq. A shame you experienced a flood in the bathroom but glad the team could resolve it for you very quickly. We have an absolute great location with beach access...

Atlanta, GA
Reviewed 29 January 2015 via mobile

They have 2 towers. One is not on the beach. .across the street. We had a family room there and was nice and spacious. Even had a balcony. I don't think the one the beach side has a balcony. Also, our rooms looked like the bathrooms were just renovated. Really nice marble bathroom. Breakfast was awesome! They will make you...

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Helpful?
1Thank Skygoddess17
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Skygoddess17” Greetings from Holiday Inn Resort Penang and thank you for your review of our hotel. Yes we have two buildings, the Beach-wing close to the beach and the Ferringhi tower (connected with a covered walking bridge), the tower has 23 floors and some rooms types have a balcony with great view over Batu Ferringhi. Appreciate your highlighting our...

Australia
Reviewed 26 January 2015

We are a family of 4 and stayed in a family suite in the Tower Block building. The hotel mostly delivered what we were expecting from such a hotel. The room was large and well maintained. The hotel and hotel grounds were acceptable without being exceptional and the service was overall above average without being exceptional. Special mention however to...

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Helpful?
1Thank Aussietez
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Aussietez” A pleasure having you and your family at our hotel and thank you for the review highlighting the size and well-kept room. Our hotel offers the biggest room size in Batu Ferringhi to enjoy your relaxed holiday. I am glad for your recognition of our breakfast team and will share your review with them. With our continuous focus...

Putrajaya, Malaysia
Reviewed 25 January 2015

Stayed here courtesy of sponsorship to attend the ESMO-MOS Penang 2015, hence couldnt say much regarding the value for money but based on experience, it was really wonderful. Polite and helpful staffs, great big room (stayed in the deluxe room at Feringghi Tower with a nice view of the sea), comfortable bed, nice breakfast buffet and most importantly its location...

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Helpful?
1Thank eyedeal95
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “eyedeal95” I am delighted with your great review and thank you for taking the time to write these kind words and your recommendation. Our location in the center of Batu Ferringhi, just on the beach is making it very convenient. Night market just along the road and the famous hawker stalls less than 5 minutes away with multiple choices....

Reviewed 25 January 2015

I am now for some business. This hotel staff is very polite and friendly in taking care of every aspect of your stay. The only thing I must say is the quality of the room. I am staying in the room facing the main road at the beach wing. Room is NOT clean and with a strange smell. It is...

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Helpful?
1Thank Benedict O
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Benedict O” It is always great to hear that you enjoyed the friendly and polite team at our hotel. On the other-side, I am disappointed and my apologies that we have failed with the room cleanliness. If you please could contact me on dominic.egger@ihg.com for further discussion would be appreciated. Sincere regards Dominic

Perth, Australia
Reviewed 23 January 2015

We stayed in a family room in a hillview room in the Tower Wing. The room was enormous with a king bed and 2 singles - which was more than ample for our family of 4. The room had a balcony and nice views out over the hill and if you looked sideways to the beach. We enjoyed our breakfasts...

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Helpful?
1Thank ekulandaidyl
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “ekulandaidyl” We are very glad that we could impress you with our spacious and comfortable family room offering good value for money in a great location. The night market is adding a nice ambiance to the streets and the hawker stalls complement the experience with the flavors of Penang. Please do not hesitate to contact us directly if we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy' memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 

Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $76 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Reservation Options:
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Malaysia
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Penang staff and other travellers.
47 questions
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Questions? Get answers from Holiday Inn Resort Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the beach side.”
 of 5 bubbles , 11 Jan 2017 | Read review
“Book the rooms in the Beach-wing if you want to be close to the restaurants, pool and the beach...”
 of 5 bubbles Shailup, 4 Jan 2017 | Read review
“All the Kids Suites face the road, none face the ocean. We ate at the local hawkers market called Long Beach, it was great.”
 of 5 bubbles 96traceyp, 3 Jan 2017 | Read review
“ask for the main building room, they're smaller but at least much better view.”
 of 5 bubbles Mohamed_Ali88, 1 Jan 2017 | Read review
“Recommend sea view room on higher floors of Tower side”
 of 5 bubbles PHG59, 1 Jan 2017 | Read review
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