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Holiday Inn Resort Penang

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1,931 Reviews from our TripAdvisor Community

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Showing 1,741: English reviews
Gold Coast
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 20 October 2014

Yet another fabulous stay at Holiday Inn Penang. Due to the beautifully appointed room, great breakfasts, and welcoming staff we are just back home from our 6th year at HInn Penang and will be returning again in 2015. Location of the hotel can't be beaten as everything is at your door...... fabulous restaurants, night market, money changer, great tailor, convenience... More 

Helpful?
2 Thank thedabbos
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear thedabbos, Greetings from Holiday Inn Resort Penang. Thank you for taking the time to review your stay experience through Tripadvisor. It was our pleasure to have you back with us again and I am glad that you had yet another memorable stay. We greatly appreciate your compliments about our staff and I will definitely share your comments with the... More 

Perth, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 October 2014 via mobile

Batu Feringgi was not what we expected. This hotel was dated and grungy but the service was good. We stayed on the beach side but the rooms have no balconies. The air con filters are filthy but it worked and the room was cool. The pool needs retiling and a good clean, as do the carpets and walls of the... More 

Helpful?
Thank Europick
IHGCare, Guest Relations Manager at Holiday Inn Resort Penang, responded to this review

Dear Europick, Thank you for taking the time to leave us your feedback. I appreciate your positive comments regarding our beds and pillows. On the other hand, we sincerely apologize if our air conditioning system and housekeeping services may have caused you any inconvenience. Your comments are highly appreciated. These will be considered when improving our amenities and services. Once... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2014 via mobile

Stayed there from 11-14 Oct 14. Compared to the Holiday Inn in Malacca, this one in Penang was a letdown. There was a mushy smell in the corridor leading to our room on the 14th floor, despite the placement of a scent distiller near the lift. However, what was really disappointing was the service of the shuttle bus offered by... More 

Helpful?
1 Thank Chris S
IHGCare, Guest Relations Manager at Holiday Inn Resort Penang, responded to this review

Dear Chris S, Thank you for staying at our hotel and taking time to post a review about your stay. It is disheartening to learn that that the level of service you have received fell below your expectations and we sincerely apologize for any inconvenience you may have experienced. We value all your feedback, whether negative or positive, for this... More 

Penang, Pulau Pinang, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 October 2014

Me and my friends had a memorable day well spent in this resort. The room is clean and tidy with great decorations and facilities. The location of this resort is good, we can go to the beach by walking distance and we can go to the night market at night, which is located outside of the resort and you can... More 

Helpful?
1 Thank AEL14
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear AEL14, Greetings from Holiday Inn Resort Penang. Thank you for taking the time to post a review on Tripadvisor about our Resort. I was delighted to hear that you had a memorable stay in our Resort and appreciate your compliments on our rooms and location. Once again thank you for your recommendation of the hotel and we look forward... More 

Brisbane, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 October 2014

Stayed at this holiday inn for 4 nights with my partner. My first time in penang. Batu Ferringhi is the beach side area of the island and very touristy. It's about a 15 minute drive into Georgetown. But taxis are cheap. The holiday inn is well located on the beach front strip and has either the tower rooms or the... More 

Helpful?
3 Thank Aussierose2014
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Aussierose2014, Greetings from Holiday Inn Resort Penang. Many thanks for taking the time to write a review through Tripadvisor. I am truly happy to know that you enjoyed your stay and our breakfast buffet. I have taken note on your feedback regarding the pillow and I must clarify that we do have a choice of soft and firm pillows... More 

Perth, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 October 2014

Lovely stay with friendly staff. Food was very good as I don't normally eat dinner at hotels. Location is just perfect with massage and nail place on site at very reasonable prices too. Beach access too. Need to upgrade the rooms beach side and shame no balconies on the beach side.

Helpful?
1 Thank Pearl B
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Pearl B, Warm greetings from Holiday Inn Resort Penang. Thank you for taking some of your time to share your experience with us on Tripadvisor. I was pleased to read that you had a lovely stay with us and thank you for your compliments on our friendly staff, food and location. Looking forward to welcoming you back in the... More 

Romsey, UK
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 October 2014

The Holiday Inn is right in the heart of Batu Ferringhi and that's just the correct place for it to be. Its at the heart of the night market, right on the beach and there are bus stops right out door. We stayed in the Tower and had a super size room for myself, my wife and our 11 yr... More 

Helpful?
1 Thank Teaprince
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Teaprince, Thank you for choosing us for your recent vacations in Penang. It was our pleasure to have you and your family with us and I am glad that you enjoyed your stay in our Resort. It is great to hear your compliments about our Resort facilities and staff, and that we consistently matched your expectations. I will definitely... More 

Perth
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 October 2014

My wife and I were determining whether to stay at Holiday Inn or Hard Rock hotel, and decided we would try Holiday Inn. It was a decision we did not regret. We were warmly greeted by the Security Manager, who happened to be at the car park at the time we arrived. We booked a room in the new wing... More 

Helpful?
2 Thank AshR_1812
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear AshR_1812, Many thanks for your valuable feedback that you have posted on Tripadvisor. We are pleased that we were able to provide you with enjoyable experience and happy to hear that you enjoyed your stay in our Resort. We greatly appreciate your tremendous compliments about our team especially our Duty Manager, Jasmeen and our Receptionist, Anis for their contribution... More 

Brisbane
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 October 2014

This is our 3rd stay at this property and my preferred destination to blow a year worth of IHG points on our annual family holiday to Malaysia. Everyone from the reservations team (who dealt seamlessly with my complicated 3 room redemption + payment booking so well) to front desk, housekeeping & management were a pleasure to deal with. My IHG... More 

Helpful?
1 Thank Rishen
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Rishen, Warmest greeting from Holiday Inn Resort Penang. Thank you for your wonderful review regarding your recent stay with us on Tripadvisor. We are delighted to hear that you and your family had another memorable stay with us. I was happy to read your highlights regarding our team and the service offered especially from the Reservations team in dealing... More 

Shenzhen, China
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 15 October 2014

Sorry to sound like Mary Poppins, but the staff in the Holiday Inn resort in Penang are simply superb. Their friendliness comes from within, with natural care and concern given to our twin babies from so many of the staff in the hotel. Special mention goes to Maria who seems to thoroughly enjoy her job. The hotel rooms are huge,... More 

Helpful?
1 Thank TheDiplomat
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear TheDiplomat, Warmest greetings from Holiday Inn Resort Penang. Thank you for your precious time in posting such a wonderful review on Tripadvisor. I am pleased that we were able to provide you with a memorable experience and I am delighted to hear that you enjoyed your stay with us. We greatly appreciate your tremendous compliments about our staff especially... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy' memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 

Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $77 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Agoda, Travelocity, Hotels.com and IHG so you can book your Holiday Inn Resort Penang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Malaysia
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Penang staff and other travellers.
44 questions
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Questions? Get answers from Holiday Inn Resort Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask aout dehumidifiers.”
 of 5 bubbles Americanwomanineurop, 26 Nov 2016 | Read review
“choose the building that is near the poor as it is more convenient.”
 of 5 bubbles camyc2013, 26 Nov 2016 | Read review
“We stayed on Level 31 and has a nice view from the balcony overlooking the beach”
 of 5 bubbles Farina2202, 17 Nov 2016 | Read review
“This hotel has a triple room with 3 individual single beds. New tower is across the road away from the main beach, activities and Cafe.”
 of 5 bubbles mchong67, 15 Nov 2016 | Read review
“Higher rooms have balcony's and great view”
 of 5 bubbles mack8882016, 10 Nov 2016 | Read review
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