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Holiday Inn Resort Penang

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1,934 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Resort Penang
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Showing 1,744: English reviews
Perth
Reviewed 15 October 2014

My wife and I were determining whether to stay at Holiday Inn or Hard Rock hotel, and decided we would try Holiday Inn. It was a decision we did not regret. We were warmly greeted by the Security Manager, who happened to be at the car park at the time we arrived. We booked a room in the new wing...

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Helpful?
2Thank AshR_1812
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear AshR_1812, Many thanks for your valuable feedback that you have posted on Tripadvisor. We are pleased that we were able to provide you with enjoyable experience and happy to hear that you enjoyed your stay in our Resort. We greatly appreciate your tremendous compliments about our team especially our Duty Manager, Jasmeen and our Receptionist, Anis for their contribution...

Brisbane
Reviewed 15 October 2014

This is our 3rd stay at this property and my preferred destination to blow a year worth of IHG points on our annual family holiday to Malaysia. Everyone from the reservations team (who dealt seamlessly with my complicated 3 room redemption + payment booking so well) to front desk, housekeeping & management were a pleasure to deal with. My IHG...

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1Thank Rishen
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Rishen, Warmest greeting from Holiday Inn Resort Penang. Thank you for your wonderful review regarding your recent stay with us on Tripadvisor. We are delighted to hear that you and your family had another memorable stay with us. I was happy to read your highlights regarding our team and the service offered especially from the Reservations team in dealing...

Shenzhen, China
Reviewed 15 October 2014

Sorry to sound like Mary Poppins, but the staff in the Holiday Inn resort in Penang are simply superb. Their friendliness comes from within, with natural care and concern given to our twin babies from so many of the staff in the hotel. Special mention goes to Maria who seems to thoroughly enjoy her job. The hotel rooms are huge,...

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Helpful?
1Thank TheDiplomat
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear TheDiplomat, Warmest greetings from Holiday Inn Resort Penang. Thank you for your precious time in posting such a wonderful review on Tripadvisor. I am pleased that we were able to provide you with a memorable experience and I am delighted to hear that you enjoyed your stay with us. We greatly appreciate your tremendous compliments about our staff especially...

Bengaluru, India
Reviewed 14 October 2014

We booked a hill view room on the batu ferringhi tower. It was very nice, good size, nice view, a nice balcony and a large bathroom with both shower and bathtub. The pool and beach are great. Kids play area didn't live up to my expectation. The night market happens just outside on the footpath and is a great place...

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Helpful?
Thank Vaishnavi646
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Vaishnavi646, Greetings from Holiday Inn Resort Penang. Many thanks for taking the time to write a review through Tripadvisor. I am happy to know that you liked our rooms and pool. In regards of our breakfast, while it is correct that the busy period is usually between 9am to 10am, I must precise that our breakfast is open until...

Perth, Australia
Reviewed 13 October 2014

Stayed at Holiday Inn Resort for 3 days during the peak Christmas period. The hotel itself was clean and had excellent food. The beach activities provided were fun and great for families and the night markets were just along the street and was safe. Make sure to check out the ship beside the resort. However their check in and check...

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Helpful?
Thank Serah09xo
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Serah09xo, Greetings from Holiday Inn Resort Penang! Thank you for your comments and feedback posted in Tripadvisor. I am glad to hear that you liked our hotel and food during your stay in 2013. I do apologize for any inconvenience you might have experienced at the time of check in and please rest assured that I have shared your...

Brisbane, Australia
Reviewed 13 October 2014

Stayed here at the start of October 2014. Rooms are small and felt very damp. We requested a non smoking floor, and got given a smoking room on a smoking floor. I had to get them to come spray the room, because it absolutely stunk. This did fix the problem though. Pool area is very dated, as with the rest...

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Helpful?
Thank KB240176
IHGCare, Guest Relations Manager at Holiday Inn Resort Penang, responded to this review

Dear KB240176, Thank you for taking the time to complete a review on your stay. I am pleased to note your positive feedback about the helpful and nice staff as well as the hotel location. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and...

Perth, Western Australia, Australia
Reviewed 11 October 2014

Hi, my friend and I recently stayed for 3 nights at Holiday Inn at Beti Ferringhi and I just wanted to write about one particular staff Jasmeen Kaur. She is a beautiful girl with a beautiful personality. She was so helpful and so caring that she went beyond the call of duty. She was very courteous, friendly and professional. She...

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1Thank Jaz S
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Jaz S, Warmest greetings from Holiday Inn Resort Penang! Thank you for choosing us for your recent vacations in Penang. It was our pleasure to have you with us and I am glad that you enjoyed your stay in our Resort. It is great to hear your compliments about our Duty Manager, Jasmeen for her contribution in making your...

Sydney
Reviewed 11 October 2014

This is one excellent hotel. Rooms were very spacious and clean. Really loved their bathroom products. The hotel was situated in a nice location, the swimming pool was adjacent to the beach. Just a suggestion to improve the service of this hotel... a complimentary shuttle bus service from Penang airport to the hotel would be good, considering the cost to...

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Helpful?
Thank HolidayBee3214
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear HolidayBee3214, Warm greetings from Holiday Inn Resort Penang. Thank you for sharing your recent experience with us on Tripadvisor and we are glad to hear that you enjoyed stay with us. Your compliment regarding our hotel, rooms and bathroom products are highly appreciated. Please be informed that we do provide a free shuttle service from Hotel to Georgetown and...

Sydney, Australia
Reviewed 10 October 2014

For the most part an enjoyable stay at this property. Rooms are clean and well maintained. We had a balcony with a great view of the beach which was well worth the additional price. The staff are courteous and attentive and by far the best greeter I have met at any hotel anywhere. She deserves a pay rise. The downsides...

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Helpful?
Thank T H
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear T H, Greetings from Holiday Inn Resort Penang. Thank you for sharing your review and experience with us on Tripadvisor. I am happy to hear that you had an enjoyable stay with us and appreciate your compliments on our room and our staff being courteous and attentive. I will definitely share your comments with all the team. Once again,...

Yeovil, United Kingdom
Reviewed 9 October 2014

We stayed in the Holiday Inn for 6 nights and we were pleased with it. We stayed on the 2 floor in the beach tower and although the room at first smelt very musty it did not bother us. The room was very clean and towel and bed linen changed everyday if requested. The first night seem to be very...

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Helpful?
Thank didgit74
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear didgit74, Greetings from Holiday Inn Resort Penang! Thank you for your valuable feedback and for taking the time to write a comment of your experience with us on Tripadvisor. We greatly appreciate your compliments about our hotel location, pool and breakfast. I will share your positive feedback with all the team to encourage them to continue giving the best...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy' memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 

Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $75 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Reservation Options:
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Malaysia
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Penang staff and other travellers.
44 questions
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Questions? Get answers from Holiday Inn Resort Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The seaview rooms with a balcony in the Ferringhi Tower on a high floor are fabulous”
 of 5 bubbles COK64, 5 Dec 2016 | Read review
“Beach facing rooms are the best”
 of 5 bubbles IanMcP, 3 Dec 2016 | Read review
“Ask aout dehumidifiers.”
 of 5 bubbles Americanwomanineurop, 26 Nov 2016 | Read review
“choose the building that is near the poor as it is more convenient.”
 of 5 bubbles camyc2013, 26 Nov 2016 | Read review
“We stayed on Level 31 and has a nice view from the balcony overlooking the beach”
 of 5 bubbles Farina2202, 17 Nov 2016 | Read review
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