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Holiday Inn Resort Penang

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1,989 Reviews from our TripAdvisor Community

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Showing 1,797: English reviews
New South Wales, Australia
Reviewed 6 December 2014

We stayed here for four nights and were underwhelmed. The room on arrival was very hot, with sub streaming through the glass doors, it was musty, smelly and didn't improve much over the stay, except for the temperature. Although there were three of us, they didn't have the correct amount of towels, no bath mat, a smelly, dirty blanket and...

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Helpful?
Thank Gmac_1961
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Gmac_1961, Greetings from Holiday Inn Resort Penang. Thank you for your valuable feedback and for taking the time to write a comment of your experience with us on Tripadvisor. Please accept my sincerest apologies for the inconvenience you experienced whilst staying with us. I was most concerned to read about your comment in regards to the smell and room...

Adelaide, Australia
Reviewed 5 December 2014 via mobile

We are currently staying at the Holiday Inn. I do not understand the negative reviews. The staff are incredibly friendly and go the extra mile. When we arrived there was a function on and lots of kids running around. We immediately thought we'd made a mistake staying here. We told the receptionist we had come away for a quiet break...

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1Thank Jackie2102
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Jackie2102, Greetings from Holiday Inn Resort Penang. Many thanks for taking the time to write a review through Tripadvisor. I am happy to know that you are enjoying your stay with us and like our hotel and services. Your compliments upon our clean and spacious room is very much appreciated. I have taken note of your feedback with regards...

East London, South Africa
Reviewed 4 December 2014

This hotel is alright. I had a room on the beach wing, with sea view. This is a classic example of an 'okay' hotel. It's a resort, right on the beach and there were many people when I was there, so the lobby and public areas did look crowded at times. The breakfast was adequate, with quite a wide variety...

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Helpful?
1Thank Abongile S
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Abongile S, Greetings from Holiday Inn Resort Penang. Thank you for taking the time to write a review through Tripadvisor. I am happy to hear your compliments upon our breakfast and friendly team. Please accept my sincere apology with regards to the cleanliness issues in your room and please rest assured that I have personally followed up with our...

Seremban, Malaysia
Reviewed 4 December 2014

Ideally located between walkway shopping stalls, restaurants, the beach and the main road running in between Tower Wing & Beach Wing. Stayed 3 nights and should we had known Beach Wing has better amenities and facilities, we would had booked there. Wifi was pretty strong in strength. Room were cleaned to satisfaction and the breakfast were a variety. The beach...

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Helpful?
Thank Andrew G
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Andrew G, Greetings from Holiday Inn Resort Penang. Many thanks for taking the time to write a review through Tripadvisor. I am happy to read that you have enjoyed your stay with us and liked our hotel and location. Thank you for your compliments on our room cleanliness and breakfast variety. We look forward to welcoming you back for...

Singapore, Singapore
Reviewed 3 December 2014 via mobile

Stayed here for a Business trip. I arrived late on Sunday evening and check in was efficient enough. They allocated a room on 14th floor and it smells bad, this is not the normal normal musky smell you get in many older hotels. It is acrid, choking and give me a feeling I am being gassed. I opened the door,...

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Helpful?
1Thank leeweeyee
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear leeweeyee, Greetings from Holiday Inn Resort Penang. Thank you for sharing your experience with us through Tripadvisor. I was pleased to read that you found our check in and check out experience efficient. I was sorry to read that you didn’t fully enjoyed your stay with us and please accept our sincere apology for the shortcomings you experienced with...

Newcastle upon Tyne
Reviewed 3 December 2014

We stayed at this resort hotel for 3 nights in November. The welcome and check in was efficient with a warm welcome. We were given vouchers for a free drink, but that was a horrid sweet drink at the bar, with no choice. Water would have been better. All three of us could not drink this mix. The rooms we...

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Helpful?
Thank tommyM52
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear tommyM52, Many thanks for your valuable feedback that you have posted on Tripadvisor. I am pleased that we were able to provide you with a memorable experience and I am happy to hear that you enjoyed your stay with us. I am glad to know that you were impressed with our welcoming and check in experience. Please accept my...

malaysia
Reviewed 3 December 2014

the location of the hotel is great, many restaurants around and very accessible to the night market. The price for the location is also pretty good. Breakfast could be greatly improved, choices were limited and didn't taste all that good. Pool is small...lots of children (probably it's the school holidays season) The beach is filled with water sports activities, so...

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Helpful?
Thank kyuen7
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear kyuen7, Warm greetings from Holiday Inn Resort Penang. Thank you for taking some of your time to share your experience with us on Tripadvisor. We highly appreciate your compliments about our hotel location and pricing. I have noted your feedback in regards to the breakfast choice and taste and I have personally spoken with our Executive Chef for further...

Toowoomba, Australia
Reviewed 2 December 2014

It was my first time to Penang and I stayed at the Holiday Inn. I had a Garden View Room which looked over the road to the main build and it was beautifully lit up at night. The Hotel is situated smack bang in the night market and food court area and it was fantastic! Nothing was an effort for...

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4Thank Mark M
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Mark M, Greetings from Holiday Inn Resort Penang. Thank you for your precious time in posting your review on Tripadvisor. I was delighted to hear that you enjoyed your stay and that you were truly impressed with our hotel and location. We greatly appreciate your compliments about our friendly team and breakfast variety. It was our pleasure to have...

Perth, Australia
Reviewed 28 November 2014

The customer service at the holiday Inn is 5 star. This was our 3rd stay here the last time being a bit over 2 years ago. When we got out of our taxi one of the doorman recognised us and welcomed us back. All the staff from reception, doormen, and cleaners were always smiling and friendly. And yes as another...

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3Thank JenandbrianPerthWA
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear JenandbrianPerth, Warm greetings from Holiday Inn Resort Penang. Thank you for taking some of your precious time to share your experience with us on Tripadvisor and I am pleased that we were able to provide you with a memorable stay. We greatly appreciate your compliments on our service and our dedicated team especially Maria for her contribution in making...

Belfast, United Kingdom
Reviewed 25 November 2014

After reading reviews we were doubtful about staying in this hotel but were we can honestly say it was terrific . The rooms in the tower block were spacious beautifully decorated and spotless. The staff from car park attendant cleaning staff and front desk staff could not do enough to help make our holiday special. The breakfast was wonderful lots...

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Helpful?
Thank Shirley W
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Shirley W, Many thanks for your valuable feedback that you have posted on Tripadvisor. I am delighted that we were able to provide you with a memorable experience and I am happy to hear that you had an enjoyable stay with us. We greatly appreciate your tremendous compliments about all our team especially Maria and Faruq for their contribution...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy' memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 

Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $76 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Reservation Options:
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Malaysia
Hotel Style:
#1 Best Value Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Penang staff and other travellers.
47 questions
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Questions? Get answers from Holiday Inn Resort Penang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach Wing with Sea View - higher floors the best”
 of 5 bubbles cgmeyer, 19 Jan 2017 | Read review
“Tower block rooms newer than main hotel & quieter.”
 of 5 bubbles SuffolkKitten, 19 Jan 2017 | Read review
“Ask for the beach side.”
 of 5 bubbles , 11 Jan 2017 | Read review
“Book the rooms in the Beach-wing if you want to be close to the restaurants, pool and the beach...”
 of 5 bubbles Shailup, 4 Jan 2017 | Read review
“All the Kids Suites face the road, none face the ocean. We ate at the local hawkers market called Long Beach, it was great.”
 of 5 bubbles 96traceyp, 3 Jan 2017 | Read review
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