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PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
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2,388 Reviews from our TripAdvisor Community

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Showing 2,212: English reviews
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Portsmouth, United Kingdom
Reviewed yesterday NEW

Last March/April (Easter 2016) I stayed with my wife and then 4 year old son at another hotel near to Park Royal, However unfortunately we were not informed about extensive renovation being made to the main lift shafts in the Hotel we and found that the noise and inconvenience of the poor lift service was unacceptable , so we were...

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Helpful?
1Thank petet_007
Perth
Reviewed 2 days ago NEW

We have stayed at this hotel on many occasions and have always rated it highly. This time we were going for a few special reasons, my husbands 50th and our 20th wedding anniversary. We had a total of 16 people who had come over from Australia and the UK and the majority of them had not stayed in this hotel...

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Helpful?
Thank Mrs-white-wine
Medan, Indonesia
Reviewed 2 days ago NEW

Really Nice, just walk right through to the beach, you can even see direct sun set, Nice View. Good Breakfast, Nice Pool with water Slide. My Kids was having lots of fun in the pool. You can choose to walk directly to the beach, there are lots of activities around the beach.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank yudyw2017
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear yudyw2017, Thank you so much for your positive feedbacks nd glad you and family had a great time with us at PARKROYAL penang. We all look forward to welcome you back in a near future to our transformed resort. Very sincerely Francois

Norfolk, United Kingdom
Reviewed 3 days ago NEWvia mobile

We were warned that there were renovations going on but was surprised to arrive and find a building site. There were no balcony rooms available as they were all being renovated. Our old style room was ok, one of the rooms allocated was very damp and full of evidence of mould. Housekeeping did they're best to give the room a...

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Helpful?
Thank Siew560
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Siew560, Thank you very much for sharing and sincerely apologise for any discomfort caused but the renovation which will be completed by mid July this year. I sincerely regret that other wedding's guests may have caused noise during the late night. Please accept my deepest apologies and rest assure for your next visit we will ensure you have a...

Amsterdam, The Netherlands
Reviewed 4 days ago NEWvia mobile

We have had a wonderful 5 days at the park royal, the noise of the renovation you don't hear in the room, and if you don't listen for it you don't notice it. Renovation will only enhance this establishment as it is in a great location near night markets restaurants etc. Every staff member has been friendly welcoming and helpful,...

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Helpful?
1Thank hughesisaaceli
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear hughesisaaceli, How to express my deepest appreciation on your very kind comments about our resort an duo sincerely appreciate your efforts to share with everyone here. Your very generous words on our Associates will surely be shared with them an come a s a great boost of moral to all of them including myself. We look forward to welcome...

Amman, Jordan
Reviewed 5 days ago NEW

We were on our honeymoon in Penang Malaysia & this hotel caught our eye while booking. The hotel is clean, staff r very helpful, the food is good, family atmosphere is top notch, & the pool is great! Even though half the hotel was under renovation, the staff spared no effort to make our stay all it can be.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank DrMoSilwadi
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear DrMoSilwadi, It is so reassuring to read our kind feedbacks and comments, particularly with our ongoing renovation for which I apologise once again to everyone for any discomfort it may has caused. We are so pleased you had a very enjoyable time , like our food quality and variety, another very reassuring and motivating feedbacks to all of us...

Adelaide, Australia
Reviewed 6 days ago NEW

During our stay at the park royal Penang we experienced quite a few issues. The construction work is not separated to its own area as it says in the very very small warning on the website, we were often dodging wheel barrows of rubble down the hall ways and also stepping in bare feet on the small rocks, splinters, etc...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank the_charlt
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear the_charlt, First of all I would like to apologise most sincerely for any inconveniences caused and hope next time you visit Penan gyou do contact me personally and will ensure that you have amore memorable time with us in our totally transformed resort , offering greater comfort and facilities. Hav elovely day and look forward to welcome youback in...

Perth
Reviewed 1 week ago NEW

This is a lovely hotel that I've stayed in before. The night markets are right outside and the facilities and service are great. At the moment though they are completing major works on the lobby (which is shut) and your time by the pool will be to the sounds of jack hammers and electric saws. It's very noisy and intrusive....

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
1Thank Leisa3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Leisa3, Very sorry for any inconveniencs caused with our transformation and woudl like you to contact me personally fo ryoru next visit penang and enable me to make it up to you with a more memorable time with us. Have awonderful time ajhead SIncerely Francois

Tasmania, Australia
Reviewed 1 week ago NEWvia mobile

I have been reading the reviews from guests who have stayed there - we are staying there ourselves in July this year for 6 nights - I emailed the Park Royal and there reply was brilliant - they are totally honest and will do all they can to accommodate us. Y the sounds of it which is fab. I love...

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Helpful?
2Thank imwise
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear imwise, Thank you so much for your kind support and generous feedbacks. We just try our very best but at time is not enough and sincerely apologise to all , but I promise soon with our transformed property we will be able to offer outstanding facilities and comfort. See you back soon and tahnks a million fo ryoru great...

Netherlands
Reviewed 1 week ago

Let me start by fully disagree with FeliciaHamburg regarding staff. All staff we encounterd were friendly without exception. The renovations were noticable but not interfering with the holiday feeling at all. The pool area looked nice. Two downsides: guests claiming chairs early in the morning by laying down a towel, preventing others to have a nice pool day (note to...

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Helpful?
Thank DutchTravelagent
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear DutchTravelagent, Thank you very much for your kind comments and of taking the time to share your positive feedbacks about our Associates, it mean a lot to all of us! THANK YOU VERY MUCH! Regrettably the beach itself being public we Hotel are not authorised to place any furniture on the beach , I am very sorry for any...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $137 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Penang Resort, Malaysia staff and other travellers.
53 questions
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Questions? Get answers from PARKROYAL Penang Resort, Malaysia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure you asked for a room completely away from renovation area.”
petet_007, 24 Apr 2017 | Read review
“Power point in bathroom, small draws needed , sport channel on tv better selection of programs ”
michaelalant, 18 Apr 2017 | Read review
“Our room was big with a huge balcony although basic in it's decoration. We booked a Grand Deluxe. Our room number was 235”
Z2390IQwilliamr, 17 Apr 2017 | Read review
“Please be very careful when booking any holidays as a lot of renovations are going on at present.”
MickElise, 16 Apr 2017 | Read review
“The room that we stayed in was a bit tired and need of some TLC but I believe this will be the next refurbishment.”
bugsyt2016, 16 Apr 2017 | Read review
5 of 5