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PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
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2,340 Reviews from our TripAdvisor Community

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There are newer reviews for PARKROYAL Penang Resort, Malaysia
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Showing 2,171: English reviews
Kuala lumpur
Reviewed 4 December 2014 via mobile

This is my first stay at this hotel. The room was clean and comfort. Just maybe need some upgrading because some of the area inside the room is quite old. The pool area and beach area is nice. Many deck chairs provided. Breakfast was nice too. Overall is a nice hotel but may need renovation or upgrading for some area...

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Helpful?
Thank Junedel
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear June_Law, Thank you for sharing with us and we are delighted to know your first experience with PARKROYAL Penang Resort was a success. It mean a lot to all of us at the Resort. I am pleased to let you know we are actually reviewing proposal for our product upgrade to assure all our guests comfort. Have a wonderful...

Reviewed 3 December 2014 via mobile

[Service] + We were allowed early check in + Requested for both rooms to be on same floor and was given adjoining rooms so it was great + Bathroom in Rm.403 smelled a bit unpleasant so asked housekeeping for air freshener and they promptly brought up a candle burner with lemongrass oil...was better than expected! + Staff in the resort...

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Helpful?
2Thank Jenny T
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear hollifrenz, Thank you so much for your kind comments and feedback greatly appreciated! Very happy to know that my Team, at PARKROYAL Penang, has perform up to your expectation and created memorable hotel experiences. I will personally review the points you brought up to our attention for immediate improvement. I look forward with my Team to welcome you back...

Adelaide, Australia
Reviewed 3 December 2014

Stayed at Park Royal Penang for 12 days. Hotel staff were extremely helpful for whatever we needed, eg, my iPad charger broke, on hearing this staff loaned me a charger for the duration of my holiday, 10 days and when I went to return it they told me to keep it for future use. The hotel has a great input...

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Helpful?
2Thank Angie K
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Angie K, Thank you so, so much for your real kind and generous comments about our Associates, which will come as a great motivation to all of us. We are all interested in our guests comfort and satisfaction and glad to know we succeeded we are also very happy to know you had a real holiday as it should...

London, United Kingdom
Reviewed 1 December 2014

We stayed at the Park Royal for seven days and had a great holiday. All the staff at the hotel are very friendly and helpful. The bellboys were especially helpful and made sure that we had everything we needed for the duration of our stay. They were always polite and smiling. The general manager at the hotel was especially helpful...

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Helpful?
2Thank MCFerns
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear MCFerns, Thank you so, so much for your real kind and generous comments about our Associates, which will come as a great motivation to all of us. We are all interested in our guests comfort and satisfaction and glad to know we succeeded we are also very happy to know you had a real holiday as it should be...

Puchong
Reviewed 1 December 2014

Highly recommend for family vacation. This is our second time staying in Park royal. First stay is in March 2014 using grand deluxe room and this time we stay in premier suite. More spacious room and nice view. Would like to go again in the future and stay at other room.

Review collected in partnership with Pan Pacific Hotels Group
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1Thank Noor Iliza M
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Noor Iliza M, Thank you so much for your fidelity and support. The fact you return in such short time is really a great sign for all of us at PARKROYAL Penang that we do something right in creating memorable hotel experiences. THANK YOU, THANK YOU, THANK YOU for your support and real kind comments. Have an outstanding time...

Auckland, New Zealand
Reviewed 29 November 2014

An excellent property with fantastic service! Receiving refreshing drinks and cold towels upon arrival while wafting to be checked in really set the tone for the hotel. Great rooms and the pool and outdoor area was lovely, gives a tropical relaxed feel. In a fantastic spot on the main area of Batu Ferringhi and leading directly onto the beach! The...

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Helpful?
2Thank sezzera3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear sezzera3, I have no word big enough to express our happiness and delight when I read your very generous comments about our Team. You cant believe how important such feedback are important to all of us, including me, even so we know perfectly it is our duty to provide memorable hotel experiences but knowing we did it really boost...

Kuala Lumpur, Malaysia
Reviewed 26 November 2014

I held my son's registered lunch at Tiffin funtion room. the most i love is the variety of foods and the enviroment, especially love Chef Kannan's dishes..its so delicious and the sevices are wonderful and the staffs are very friendly..I ENCOURAGE EVERYONE SHOULD HAVE LUNCH OR DINNER IN PARKROYAL RESORT PENANG.Definatenaly you will enjoy and satified with the lovely foods.thanks...

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Helpful?
1Thank jessicaraman
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear jessicaraman, THANK YOU a MILLION for your very nice words and compliments, my Team will be in ecstasy when they will see your feedback and I surely pass your good comment sot Chef Kannan who does a superb job in our Tamarind Brasserie daily. Once again best congratulation on your son's registration. See you back soon to PARKROYAL Penang...

Reviewed 24 November 2014

This is the second time we have stayed here in twelve months. Once again your staff are friendly and present themselves in a Professional manor and will do anything to make you stay an enjoyable one. A special thanks to Nancy on the fifth floor who tidy are room every day she is one awesome lady and I hope management...

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Helpful?
1Thank robfayevenables
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear robfayevenables, Thank you so, so much for your real kind words and compliments which will be shared with the Team and surely boost everyone morale, much needed. I also surely pass your very nice comments to Nancy our little housekeeping star :) Thank you so much for your trust, confidence in us and great support greatly appreciated! We all...

Batu Ferringhi
Reviewed 21 November 2014

Great resort. Felt like a holiday the moment you set foot into this place. Staffs were friendly and knowledgable about the hotel. Rates reasonable. Close proximity to night markets and restaurants. Highly recommended!!

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank James T
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear James T, Thank you so, so much for your high rating and kind comments. We are absolutely delighted we created memorable hotel experiences for you and thank you for your generous words about our crew which will surely come as a great boost of moral to all of them, I can assure you that ! With my Team I...

Penang, Malaysia
Reviewed 17 November 2014

My wife and I spent another most enjoyable weekend at The Parkroyal Hotel, Batu Ferringhi. We had a fantastic sunset meal for two on the balcony of our suite over looking the sea. The staff were again very attentive & helpful and as ever, we enjoyed the wide variety of food on offer at the hotel. A wonderful way to...

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Helpful?
Thank Matthew B
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Matteus0001, We are very happy to read your positive feedback and absolutely delighted that as returnee we managed once again to create memorable hotel experiences. Your very kind words and comments are real motivating to all of us including myself and surely gear us to work harder to assure we constantly improve ourselves to serve our guests better day...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $116 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Penang Resort, Malaysia staff and other travellers.
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Questions? Get answers from PARKROYAL Penang Resort, Malaysia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get yourself a refurbished room as they are very comfortable ”
 of 5 bubbles tina32Devon, 19 Mar 2017 | Read review
“All facilities in the room are ideal”
 of 5 bubbles kayj25, 18 Mar 2017 | Read review
“Get a room with a balcony facing the sea.”
 of 5 bubbles Shahnaz1981, 16 Mar 2017 | Read review
“Middle wing higher floors view of the sea”
 of 5 bubbles Gazza59011, 13 Mar 2017 | Read review
“hotel under renovation which will end in August 2017”
 of 5 bubbles puganesh, 13 Mar 2017 | Read review
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