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PARKROYAL Penang Resort, Malaysia

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PARKROYAL Penang Resort, Malaysia
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2,262 Reviews from our TripAdvisor Community

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Showing 2,099: English reviews
Wolverhampton, United Kingdom
Reviewed 30 July 2014

Stayed at the Park Royal, Penang with my husband and teenage children for 8 nights in July. My first impression of the hotel wasn't good. The standard rooms we had booked were in desperate need of a makeover. Shabby to say the least. However, we upgraded to Grand Deluxe rooms which were much better. Breakfast was included in the price...

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Helpful?
1Thank Dawn046
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Dawn046, Thank you very much for your kind feedback, I am working already with housekeeping to improve our standard. In regards of the beach we do look after the beach which is public the best we can but will also do the necessary to call on the authorities to assist in improving the cleanliness. Thank you once again for...

London, United Kingdom
Reviewed 29 July 2014

A lovely resort, we stayed here for 3 days - a perfect getaway to relax by the pool with the beach on the doorstep too! Staff very friendly and good service overall. Breakfast is a bit hectic and busy, good selection but just felt something was lacking. Good pool menu available from cool bananas and staff wandering around to take...

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Helpful?
Thank Haziesky
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Haziesky, Thank you very much for your kind message and we are pleased you had a pleasant and memorable time with us at PARKROYAL Penang Resort. We look forward to welcome you back in a not too distant future, in meantime have a fantastic time ahead. Very sincerely, Francois

Melbourne, Australia
Reviewed 29 July 2014

Had a great stay. The bed was great, as a result, we slept like logs. A bit removed from Penang, however the location is great. With Hawkers Markets directly outside the Hotel. The does not compare with the Beaches in Aust. but the Swimming Pool is enormous. I recommend you have Friday Night BBQ at Uncle Zack's by the beach,...

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Helpful?
1Thank Onnie_13
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Onnie_13, Thank you, thank you and thank you, we are so please and happy to know you had a great time with us and did enjoy our famous beach front buffet. Thank you once again for sharing, it come as a great boost of moral to all of us! THANK YOU! Have a an awesome time ahead. Very sincerely,...

Ipoh
Reviewed 29 July 2014

I was sceptical at first, but Parkroyal is the best! The food, the room and the surrounding. Worth every ringgit! I was hooked by the food they served, really the beat so far beating all other hotels I have been to. Definitely the best memory to our family

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Amiera N
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Amiera N, All the Associates are so happy to know you really enjoyed your stay and our food for which we are reputed for. Your generous comments not only reassure all of us but also give us a big boost of moral, much in need. Have a fantastic and awesome time ahead and see you soon back at PARKROYAL...

Sydney, Australia
Reviewed 28 July 2014 via mobile

This place is fantastic! It's in the perfect location, right in the centre of everything, the night markets are right outside, the food places to eat are close, pool great! It's the full on resort feel. We received a welcome drink on arrival, our room is great, the beds are enormous! It's right on the beach but you can't really...

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Helpful?
2Thank Sammy6d
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Sammy6d, How to say THANK YOU big enough for your real nice comments, not only we are very much appreciating them but it really help us to boost everyone moral at the Resort as mentioned in past at time we feel lost reading some of the comments. We all make an effort to be visible around the Resort to...

Batu Ferringhi
Reviewed 25 July 2014

A fabulous place to stay. Good friendly service. Great location for shopping and eating outside the resort (walking distance). However, the quality of the beach was disgusting.....unswimmable. We were told that "it's all political!" It does have a great pool!

Review collected in partnership with Pan Pacific Hotels Group
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5Thank Rochelle C
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Rochelle C, Thank you very much for your real nice comments about PARKROYAL Penang Resort really very much appreciated and another great boost of moral to all of us including me. Yes our sea water is not beautiful and transparent but due to many currents the water is constantly sandy or muddy which does not make it appealing particularly...

Darwin
Reviewed 25 July 2014

My wife and I stayed for 5 nights taking advantage of the stay for 5 nights, pay for 4 deal. I must admit I was apprehensive about staying in a family resort as we are both in our fifties. But I have to say that we were pleasantly surprised how little our peace and quiet was disturbed. My hat goes...

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2Thank Bhulands
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Bhulands, Thank you very much for taking the time to share with all of us and we are delighted we made it right for you and created memorable hotel experiences at PARKROYAL Penang Resort. Your kind message will be pass to all the Associates who surely will receive it with great sense of pride but also happiness. Thank you...

Sunrise Beach, Australia
Reviewed 25 July 2014 via mobile

Spent 7 days here...from start to finish this hotel is amazing...from rooms to food to service...none which could be faulted....kids pool is grwat to relax and watch kids ...lifeguard on duty extra bonus...done all tours and now relaxing by pool...Salmi has served my drinks and food by pool and her customer service has been both outstanding and professional...what makes her...

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1Thank Funtimesrightnow
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Funtimesrightnow, How delighted we are to read your real nice message and feedbacks. Salmi is a pearl yes, like many of our Associates are. Your nice comments will be passed to her and I will also personally congratulate her on your behalf, THANK YOU! Also a big thank you for yoru recommendation, much appreciated! We are so please to...

Adelaide, Australia
Reviewed 23 July 2014

We have just returned from another enjoyable stay in July. This time we had all the family with us, including grandchildren, and couldn't speak highly enough of the concierge, front desk, housekeeping and management staff. Every request was treated seriously and dealt with promptly. Our grandchildren enjoyed some activities from the Kokonut Club and couldn't wait to share the t-shirts...

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Helpful?
2Thank Marilyn L
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Marilyn L, Thank you very much for your real nice feedback and trust in us with your wonderful support. I have shared you feedback with the crew and you should have seen their face lighted by their smile and full of pride! We cant wait to welcome you back at PARKROYAL Penang in a not too distant future and...

Reviewed 22 July 2014

Hotel is in good shape and has pleasantly big rooms. Pools are wonderful to swim in and the beach is good as well. Swimming in the sea is on the other hand not very appealing, but this is the case for the whole of Penang. Breakfast facilities are good.

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1Thank JiwanB
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear JiwanB, Thank you very much for taking the time to share with us while staying at PARKROYAL Penang Resort. We are so pleased you had a good time with us and we look forward to welcome you back soon at the Resort. Have a fantastic time ahead. Very sincerely Francois

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $104 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Penang Resort, Malaysia staff and other travellers.
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Questions? Get answers from PARKROYAL Penang Resort, Malaysia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This year the rooms are renovated. Cannot wait to see them!”
 of 5 bubbles irener953, 19 Jan 2017 | Read review
“Suggest you do not take rooms fronting the hotel and over looking road”
 of 5 bubbles LynnL84, 11 Jan 2017 | Read review
“Standard rooms have hill views. We saw monkeys every night from our room.”
 of 5 bubbles johnpC8175ZF, 6 Jan 2017 | Read review
“Go for a higher floor and a sea facing room. the grand deluxe rooms are very spacious”
 of 5 bubbles Lindsb66, 4 Jan 2017 | Read review
“Beach view for sure is great but the room facing the main room ain't that bad as the surrounding is with trees which is pretty pleasant.”
 of 5 bubbles KK2104, 3 Jan 2017 | Read review
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