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PARKROYAL Penang Resort, Malaysia

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2,211 Reviews from our TripAdvisor Community

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Showing 2,052: English reviews
New York City, New York
Reviewed 7 June 2014

We had a lovely stay at the ParkRoyal over Chinese New Year. The pool was lovely and there are great chairs, day beds and lounges to lay on while you catch some sun. The rooms were lovely and bathrooms in particular were very nice. Overall, the resort is comfortable but is a little bit dated and could use with a...

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Helpful?
Thank Molly0707
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Molly0707, Thank you for your kind message. We are very pleased you had a pleasant and memorable time with us at PARKROYAL Penang and I am pleased to let you know that we are presently working on a refreshment program for our rooms and resort facilities. We all look forward to welcome you back in a not too distant...

kuala lumpur
Reviewed 6 June 2014

Nice room, good break fast. The lagoon pool is very nice (with slides!) as most of the beaches along Batu Ferringhi is not really suitable for swimming or for children. This hotel also have a nice little children's club with lots of activities for children. At night you get to walk out to the night market which is held daily....

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Helpful?
2Thank kslye
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear kslye, It is really nice to read about your positive experience when you were with us at PARKROYAL Penang and do sincerely appreciate your positive feedbacks. We are so pleased to know your children had a great time with us and we are always improving our facilities and activities to assure that not only the children have an awesome...

Ipoh, Malaysia
Reviewed 2 June 2014 via mobile

Stayed here for 2nights in the Grand Deluxe Room, really happy and satisfied with the room as it was then just refurbished and new again. Vibrant colors in the room :) Breakfast is good of course.. Location is good in Batu Ferengghi and walking distance to the night market. Recommendable!

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Helpful?
3Thank JKY209
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear DCI1314, Thank you very much for you kind words and am very pleased you had a pleasant time with us and enjoying our food quality and Breakfast. We all look forward to welcome you back to PARKROYAL Penang resort in a not too distant future. Have a wonderful day. Very sincerely, Francois

London, United Kingdom
Reviewed 1 June 2014

Our first time at Park Royal and we were upgraded to a Premier room. Staff were amazing, helpful and courteous. Couldn't find fault with any of them. Was there for 2 nights. Room had ample space, was a bit dated but has very comfortable beds and pillows. Only issue the air conditioning although at full blow was not working properly....

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Helpful?
1Thank MayaHafiz
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear MayaHafiz, Thank you so much for your kind words about our Associates’ friendliness and attentiveness. I am very pleased that they all have shown you our warmth and care that we are reknown. Also very pleased to know you enjoyed very much our breakfast with its large selection. I have taken note of the housekeeping issue and the efficiency...

Melbourne, Australia
Reviewed 31 May 2014

The Parkroyal is a popular hotel in this popular resort town. It is probably most suitable for families with young children but adults will find it comfortable. The rooms are fine if not a little dated. There are often quite low rates offered which would make this hotel good value. At the time we stayed there, the rates had just...

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Helpful?
2Thank David B
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear David B, We are so pleased to know you had a pleasant and enjoyable stay with us. I am also pleased you appreciated our food quality. We all look forward to welcome you back in PARKROYAL Penang resort in a not too distant future. Have a wonderful day. Very sincerely, Francois

Reviewed 30 May 2014

Stayed at parkroyal penang from 18th to 28th may 2014.great room , lovely pool but what makes the parkroyal special is their excellent customer service .I had a fall in the street resulting in a broken elbow and the hotel staff were brilliant .the security manager came with us to the hospital to help with passports etc when I returned...

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2Thank jaluna3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear jaluna3 How nice to read your message, it was a great pleasure to share it with all my Associates, it was worth to see the glow and smile on their faces, another great motivation to all of us. Thank you so so much , It is so nice to get such positive feedback even so it is an expectation,...

Mooloolaba, Australia
Reviewed 30 May 2014

We chose this hotel for our 3 night stay based on wanting relaxation time by the pool and for its proximity to the night markets. The pool and gardens are beautiful and although the hotel was busy it never felt crowded. We had plenty of choices of sun-loungers throughout the day and we were able to stay well away from...

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Helpful?
1Thank ozkiwis
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear ozkiwis, Thank you so much for your positive feedback and I am particularly pleased to know that you found our buffet breakfast of great selection to please most if not all people. I am so thankful for yoru kind and generous recommendation, greatly appreciated! We all look forward to welcome you back in PARKROYAL Penang resort in a not...

Reviewed 28 May 2014

We stayed 3 night there and then came back to Kuala. It is a great hotel that I have seen yet.it is very beautiful and If I'll come to Malaysia again I'll just stay in this hotel in Penang.Our room was clean and there were noting negative to say. I

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2Thank khoshrang
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear khoshrang, Our aim has been reached as we always do our best that children have a great time, giving the Parents to have also their time off and a great relax and enjoyable time. With our Koko Club ladies we do our best to be more innovative and using the children creative mind to play and we keep improving...

Amersfoort, The Netherlands
Reviewed 28 May 2014

We have been here now for 16 years, we can say this is our second home. We know and love the Staff very well. Service is outstanding, all hotel staff. Hotel is getting old and its time to update, especially the bathroom ( Lanai suite ! ). During our stay this year February we have seen they are quite busy...

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Helpful?
2Thank PaulenWinny
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear PaulenWinny, Your nice words about our Associates and services will surely go a long way to assist all of us to serve all our guests better day after day! Really greatly appreciated! 16 years as a returnee guests is a good proof of our dedication to our guests and you can rest assure we will continue harder ! I...

Reviewed 28 May 2014

This is the best hotel resort in Penang and possibly one of the best in the world I will definately be staying here again The food at the restaurant is very tasty The staf are truly wonderful The location is fantastic and is close to markets the beach and a shirt bus trip to Georgertown The buses stop right outside...

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Helpful?
1Thank roberthT6524LU
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear roberthT6524LU, It is honestly so, so, so good to read such nice comments at time we wonder. I can’t thank you enough for your generous and very motivating words which will come as music to the ears of my crew including myself; THANK YOU SO SO MUCH, greatly appreciated! We all look forward to welcome you back in PARKROYAL...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 

Additional Information about PARKROYAL Penang Resort, Malaysia

Address: | Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range: $108 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
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Questions & Answers

Here's what travellers have asked, with answers from PARKROYAL Penang Resort, Malaysia staff and other travellers.
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Questions? Get answers from PARKROYAL Penang Resort, Malaysia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request for a room on the top floors (6th or 7th) to get the best views of the seafront from your balcony”
 of 5 bubbles charlotteifc99, 30 Nov 2016 | Read review
“we were advised to get sea view so you don't get disturbed by call to prayer - don't think we even heard the call to prayer ever”
 of 5 bubbles dianahH741RL, 27 Nov 2016 | Read review
“Request for beachfront room, you can enjoy better view”
 of 5 bubbles weiyanl, 24 Nov 2016 | Read review
“221 and 223are superb with a "balcony" that leads into a huge rooftop garden. Amazing rooms.would choose them again.”
 of 5 bubbles PatriciaM224, 14 Nov 2016 | Read review
“We had a Hillside view on the 7th floor and got to see a troupe of monkeys amongst the trees one evening.”
 of 5 bubbles johnhP4858VF, 14 Nov 2016 | Read review
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