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Occidental Papagayo - Adults only

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Certificate of Excellence

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Certificate of Excellence
Located in Guanacaste on the Pacific coast of Costa Rica,The Adults Only Occidental Papagayo is only at 25 minutes from the Liberia International Airport. This Resort surrounded by nature, boast lush tropical landscape with scenic views of Bahia Culebra in Papagayo Golf.Ideal for couples, honeymooners and adult guest seeking a relaxing getaway. The Occidental Papagayo offers a highly personalized five star all- inclusive experience delivered by an attentive and dedicated staff.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Bar/Lounge
Adult pool
Airport Transportation
Breakfast Available
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Tennis Court
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
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Special Offer:35% off
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4,092Reviews
3,865Photos
500Q+A
100Room tips
Traveller rating
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Popular mentions
We traveled to this resort last year and had a wonderful experience but on our return this year we found some disappointing problems. It started at the reception area upon check in, the person at the desk was almost friendly. When she was explaining the different things about
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Response from Jean Marie P, Manager at Occidental Papagayo - Adults only
Responded 2 days ago
Dear Mike M Although we sincerely regret your disappointment with your second stay in our Occidental Papagayo, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo
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Hotel's Favourite
We have just retured from our 12th trip to the Occidental Papagayo. We have travelled through the carribean,been on cruises, been to Hawaii, etc. but after spending our 30th anniversary at the Occidental, we would never go anywhere else again. It is a 20min drive from the
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Response from Jean Marie P, Manager at Occidental Papagayo - Adults only
Responded 26 Dec 2018
Dear Brenda R Thank you for the great feedback of your recent holiday experience at our Occidental Papagayo hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo
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overall experience was good.premium level bar staff was not always around and seemed annoyed by our presence at times.the male bar tenders were fine it was the female bar tender that week that was not very accommodating to us.didnt get her name.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from Jean Marie P, Manager at Occidental Papagayo - Adults only
Responded 2 days ago
Dear Guest We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Papagayo hotel with us and Tripadvisor readers. We are surprised by your comment related to the behavior of one of our bartenders and we will certainly be passing your comments directly to the management responsible, however we are pleased to read that with the majority of our team members you had positive interactions and felt well looked after at all times, which is our ultimate goal. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo
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Papagayo is located on a cliff side with a lovely view of the ocean. Be prepared for some uphill,walks unless you use the shuttle bus. Great place for little rain and much sunshine in Jan. And Feb. plenty of wildlife at the facility and on tours. Take bug spray if going to the
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Review collected in partnership with Barcelo Hotels & Resorts
Response from Jean Marie P, Manager at Occidental Papagayo - Adults only
Responded 2 days ago
Dear Robert N Thank you very much for sharing this great review of your recent stay at Occidental Papagayo. We are so pleased to read that you had a great time and we appreciate all of your feedback. We would also like to say how grateful we are to you for highlighting some important features of the resort and providing our future guests with useful tips and suggestions that will enhance their vacation experience. We thank you very much for pointing out the location of the hotel. The views of the bay and Papagayo Peninsula are well worth it and for the comfort of all our guests, we do offer the service of the shuttle service for anyone who wants to avoid the stairs or does not wish to walk. We are so pleased to read that you enjoyed the flora and fauna and experienced lots of wildlife in our natural surroundings. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel for your visit to Costa Rica. We look forward to welcoming you back again very soon. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo
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Restaurant reservation policy is not as advertised and extremely unfair. Guests should be able to reserve a dinner more frequently and shouldn't have to stand in a line early in the morning to only possibly get a table. At the beach pool bar drinks seemed watered down. We
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Review collected in partnership with Barcelo Hotels & Resorts
Response from Jean Marie P, Manager at Occidental Papagayo - Adults only
Responded 2 days ago
Dear Mary We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental Papagayowe always strive to exceed guest´s expectations and your comments will help our teams reaching that goal. All food and beverages are included in our all inclusive package and yes, we do have a dinner reservation policy for our A la Carte restaurants in order that all of our guests have the opportunity to enjoy this special dining experience. If there is availability, we are happy to allow guests to book additional reservations in our specialty restaurantsrest. We will pass your comments about the drinks prepared in the bars to the manager for a review and improvement. The water of our hotel is provided directly from the national aqueduct, we also have water purifiers in different areas of the hotel and kitchens for the consumption of our visitors. The gift shop is not a direct hotel service. We appreciate your recognition of all our staff´s friendliness and effort We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated, also we are very pleased to read your complete satisfaction with the the room we accommodated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Jean Marie Prudencio General Manager Occidnetal Papagayo
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorOccidental Papagayo - Adults only
The Premium Suite at the Occidental Papagayo - Adults only
Professional photo exclusively commissioned by TripAdvisorOccidental Papagayo - Adults only
The Deluxe Room at the Occidental Papagayo - Adults only
Photo provided by managementOccidental Papagayo - Adults only
Deluxe Room
Duchas de la piscina, viejas y sucias
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123456118
All beaches are public, the resort does not control this space. I did not go in the ocean at the. resort so cannot comment on the quality of snorkelling. The resort does have a desk to arrange tours. We did the full day trip to Nicaragua, was a very long day but was worth it, highly recommend.
1 vote
I was there recently and this is the case. However, if a guest requests another a la carte dinner, they can request it with the lady who makes the reservations the day that you are requesting it. I would suggest going early in the morning. If space is available, you will be able to make your reservation. If you are not able, the buffet restaurant is still very good.
-1 votes
If you were to message them on Facebook you will receive a reply back
0 votes
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123456100
"Depends on whether you want to be close in or more secluded. Look at hotel map. Contact the hotel to make sure you get what you want."
"We had a room in bldg 14 towards the back facing the water. Beyond amazing"
"Building 23 has the best views"
"building 1 is very close to everything"
"All rooms have a view. We opted for a Junior Suite it was spacious. AC is good"
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12345620
PRICE RANGE
US$175 - US$357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental grand papagayo hotel gulf of papagayooccidental grand papagayo gulf ofoccidental grand papagayo costa ricagrande papagayo costa ricagrand papagayo liberia
FORMERLY KNOWN AS
Occidental Grand Papagayo by Barceló
LOCATION
Costa RicaProvince of GuanacasteGulf of Papagayo
NUMBER OF ROOMS
163
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