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Mitsis Grand Hotel

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1,795 Reviews from our TripAdvisor Community

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Showing 1,155: English reviews
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Reviewed 5 days ago NEWvia mobile

Myself and my partner came here April 2016...(yep it has took me a while to post on here) First time on the island of Rhodes, and first holiday together without the money dwellers. (kids) What a fantastic time we had. Hotel was mint....staff very, very helpful...shout out to Popi who made us both feel very welcome. Also to one of...

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Helpful?
1Thank Mdjward
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello Mdjward, We are so happy to hear that you enjoyed your overall stay and we thank you for returning to stay with us. We appreciate your highlights for our Mitsis Grand team. We highly recommend that you do join us on your next stay at Mitsis Grand Hotel! See you then! All the best, Dona Giourga Public Relation of...

United Kingdom
Reviewed 5 days ago NEW

Good decent hotel- food is absolutely excellent and the staff are possibly the friendliest and most helpful people out of any hotel i have visited ( and iv stayed in a lot). Very clean and the olive shampoos and shower gels in the room are lovely. V close into faliraki which was very run down and grotty nowhere nice to...

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Helpful?
1Thank 78Lizzy
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello Lizzy, We're happy to hear you enjoyed the facilities at Mitsis Grand Hotel and found it to be great for your holidays! Even better is that you felt our team took great care of you, providing for efficient and friendly service. Thank you for choosing Mitsis Grand Hotel for your stay and do hope we can welcome you back...

Louth, United Kingdom
Reviewed 2 weeks ago

Staff very pleasant and helpfully, we stayed last August for 10 days, buffet is good but the 5 restaurants are better, you have to book them but they were still in with the all inclusive. Our favourite was the Chinese and the pool side traditional greek restaurant. Italian was not up to scratch though. Rooms very clean and modern, if...

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Helpful?
4Thank angeloo7
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello angeloo7 Warm greetings from Rhodes!We thank you for sharing your review of your holiday with us in Rhodes, it was a pleasure to have you join us. We are thrilled that you enjoyed our exceptional location which provides immediate access to many of the attractions of city center, the perfect launching point to explore this vibrant city. We have...

Thornton Cleveleys, United Kingdom
Reviewed 28 January 2017

Had to rate the hotel as average because there were a few issues that let it down. The hotel has a huge selection of different places to eat. We particularly liked the Mexican and greek poolside restaurants. Breakfasts are average, the pancakes are quite yummy though! Sea view is a nice touch but there is a road in front of...

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Helpful?
3Thank DaneandKatie
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello DaneandKatie , Greetings from the island of the sun and from Mitsis Grand Hotel;thank you for sharing your review. At Mitsis Grand Hotel, we strive to leave every guest with a memorable experience, from the welcoming spirit that our colleagues are known for, to our vibrant location. We regret to learn that we fell short of our own expectations...

Banja Luka, Bosnia and Herzegovina
Reviewed 23 January 2017

Amazing hotel, great location, perfect service ! The location is in a walking distance from the old city and 15 minutes drive from the airport. Overview a beautiful beach so we recommend a room with a view to the beach. Every evening there is a local band with different kind of music. 3 swimming pools and lots of things to...

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4Thank PilotBL
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear PilotBL , Thank you for taking the time to write a review about your visit to Mitsis Grand Hotel. Thank you once again for your preference ! We're happy to learn that you enjoyed the facilities of the hotel and the surrounding neighborhood not to mention the lovely evenings which are full of music taking place at the pool...

Manchester, United Kingdom
Reviewed 19 January 2017

On our visit last October we were met by Dimitris and Donna and then as it was late we were directed to the resteraunt where food had been prepared. The restaurant is looked after by Manolis ablely assisted by Eri, our waitress id Popi who attends to us like a mother hen caring for her chicks. The food is provided...

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Helpful?
7Thank michael-j-marchant
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear michael-j-marchant , Thank you for your loyalty in choosing Mitsis Grand Hotel for your holidays to Rhodes Island! It is good to know that you enjoyed staying with us and find the food to be outstanding in taste and presentation. I am sure our mitsis grand team will be very excited to hear your feedback and will indeed always...

Woodbridge, United Kingdom
Reviewed 27 December 2016

This was our second visit to the Mitsis Grand Hotel, Rhodes. We had visited the previous October and was delighted at our experience so decided to return for a second visit. There was no disappointment. The staff, especially the ladies who looked after our room and the Restaurant staff made us feel special. Our room was always cleaned to the...

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6Thank gsw828
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Hello gsw828 , We would like to thank you for trusting us at the Mitsis Grand Hotel for your holidays for the second time! We are truly flattered to know that our facilities and services contributed to a fantastic holiday into our resort. What means the most to us is knowing that you felt well cared for and attended to...

Sweden
Reviewed 23 November 2016 via mobile

Second time for me this year. First in July together with my little grandchild Stella. Back again this time 2 weeks in September together with my husband. And as usual we had a lovely relaxing holiday. I have written before and I'm writing again we are so satisfied with everything . There are several restaurants at the poolarea and in...

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Helpful?
7Thank KoumouliMaaritza
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear KoumouliMaaritza , Thank you for your loyalty in choosing Mitsis Grand Hotel for the second time as your preferred accommodation! Your enthusiasm is such an encouragement to the team who will always do their best to look after you. Thank you for your feedback on site! In the meantime, if there is anything more we can do to make...

Leeds, United Kingdom
Reviewed 14 November 2016

Stayed with fifteen others from October the 19th to the 26th. Three pools, games rooms nice evening entertainment, good quality rooms with a seaview Superb food great staff and only a 10 min stroll into Rhodes town.

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2Thank Stephen W
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear Stephen W , Thank you for choosing Mitsis Grand Hotel for your stay and for taking the time to write a review about your experience. We're delighted that you enjoyed your visit and the service and facilities of our property! We certainly hope that your fist visit to Mitsis Grand Hotel will not be your last and we look...

PORT GLASGOW
Reviewed 13 November 2016

We stayed at the Mitsis Grand from 5th Oct - 12th Oct and upgraded to a sea view. Prior to arriving I emailed the lovely Dona Giourga, who ensured we had a room that was situated where we wanted it - Sunny balcony with views of the sunset which was gorgeous. Dona also arranged fruit and wine for our room...

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Helpful?
1Thank MARYDOLLPortGlasgow
GM_Mitsis_Grand, Υπεύθυνος Δημοσίων Σχέσεων at Mitsis Grand Hotel, responded to this review

Dear MARYDOLL , The title of your review is indeed fantastic and we thank you for a great 1-line summary of your impressions! Thank you so much for being a Mitsis Grand fan. We also hope to keep taking care of you for many more occasions to come so do visit us again soon.My personal mail ntonna66@gmail.com In the meantime...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grand Hotel 5* is a member of Mitsis Hotels and is located at Rhodes Town, just few meters from the commercial city center, the Old Town and the port. Grand Hotel consists of 405 rooms and it offers luxury accommodation with view to Aegean Sea or the garden of the hotel. An excellent choice also for winter getaways or for business trips as the hotel operates all year round. The entertainment is an element that you won’t miss at Grand Hotel. The Lobby Bar is a meeting point for both the local community and the hotel’s guests. A cozy and hospitable environment where our guests can enjoy their coffee or drink as the Bar operates until late evening. Hotels’ Facilities: Reception 24hrs with currency exchange service, Concierge, Porters, baggage hold, TV room air conditioned, Cards room air conditioned, High speed internet access point with personal computers, Free Wi-Fi internet in Lobby – Bar area, High speed Wi-Fi internet in all hotel areas at an extra charge, Shopping arcade with mini market, souvenir shop, 6 Lifts in the main building, Guest Parking, free of charge, Daily evening live music entertainment ,Bilingual staff, Car rental office, Motorbike and bicycle rental, 24hrs medical cover. Doctor on call, Florist on call, Laundry service, Baby-sitting on request, at extra charge, Beach & Pool towels against deposit, Food and Beverage Facilities: Main Restaurant ‘’ACANDIA’’, air conditioned, serves Breakfast, Lunch and Dinner, specializing in Greek and international cuisine with extended show cooking, An excellent Italian restaurant offering very delicious Italian dishes, pasta, pizza and meat specialties prepared in front of the clients, without extra charge, reservation at the reception one day before. ASIAN restaurant, top quality from China and South–East Asia, prepared in front of the clients, reservation at the reception one day before. GREEK STYLE RESTAURANT “ELLINADIKO” Discover traditional Greek appetizers! This restaurant is an excellent choice for all day dinning for guests seeking to enrich their meals. MEXICAN this pool side restaurant serves tacos, fajitas and nachos as Well a large selection of other Mexican food. PITTA - BURGERS Taste the traditional pita bread and a great variety of juicy burgers. GELATERIA-CREPERIE Serving crepes sweet or savories and delicious ice-cream. PIZZA OVEN BY THE POOL is the ideal spot to enjoy a delicious pizza between your meals. LOBBY BAR in the entrance of the hotel serves indoors and outdoors, Coffees, refreshments, exotic cocktails etc. Live music, makes the bar very popular. POOL BAR operated on a superb open air terrace, serves coffees, refreshments, exotic cocktails etc. MINI FRIDGE WITH REFRESHMENT CENTER Consist of Mineral bottled water and soft drinks, refilled every second day. TEA and Coffee making facilities in the room. Sport & Leisure Facilities 2 outdoor swimming pools with sea water , Sun terrace & loungers, Indoor pool with fresh water, At the pools, sun beds and umbrellas free of charge, Daily Light Sports animation by the pool. Tennis court and equipment free of charge, Fitness centre, massage services at extra charge. Water sports center near to the hotel (with charge), Scuba diving (with charge), Boat trips (with charge), Games room (with charge), Children’s Facilities, Separate children pool with sea water, Internet and Games corner (with charge), Children’s light animation during the morning and the afternoon. Infants’ Facilities, baby cot, baby high chairs in the restaurant, Special food upon request. Business Services, Conference rooms for 700 and 200 persons respectively, Separate lounges for up to 150 persons for any occasions and events, Superb ballroom for gala dinner, wedding parties, banquets for up 900 persons, Conference equipment, Translate rooms, Telephone and fax services, Photocopy service, Wi-Fi internet access from Conference rooms & lobby area free of charge , Distances Airport 13 Km, Port 2 Km, Rhodes Town 0,5 Km, bicycle path to the city, Beach 10 m, Bus stop in front of the hotel ... more   less 

Additional Information about Mitsis Grand Hotel

Address: Akti Miaouli & Papanikolaou, Rhodes Town 85100, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Rhodes Town
Price Range: $101 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mitsis Grand Hotel 5*
Number of rooms: 402
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Also Known As:
Hotel Mitsis Grand
Mitsis Grand Rhodes Town
Grand Hotel Rhodes
Rhodes Grand Hotel
Mitsis Grand Hotel Rhodes/Rhodes Town
Hotel Style:
#3 Spa Hotel in Rhodes Town
#5 On the Beach Hotel in Rhodes Town
#6 Business Hotel in Rhodes Town
#9 Luxury Hotel in Rhodes Town
#12 Family Hotel in Rhodes Town
#18 Romantic Hotel in Rhodes Town
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Here's what travellers have asked, with answers from Mitsis Grand Hotel staff and other travellers.
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Windsor, United Kingdom
7 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Both the Sea View and the Garden View are fine but if you chose a Sea View pick third floor or above”
 of 5 bubbles michael-j-marchant, 19 Jan 2017 | Read review
“Mid-range pries with luxury facilities and staffing. Chose a room at the front of the hotel with a sea view.”
 of 5 bubbles gsw828, 27 Dec 2016 | Read review
“Third floor sea view super sunsets”
 of 5 bubbles stephenw888, 14 Nov 2016 | Read review
“Sea views are definitely the best, the sunset is amazing!”
 of 5 bubbles MARYDOLLPortGlasgow, 13 Nov 2016 | Read review
“ask to be away from the lifts and cleaning closests.”
 of 5 bubbles G6697HIsarahc, 1 Nov 2016 | Read review
5 of 5