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Sea Side Resort & Spa

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Sea Side Resort & Spa
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1,924 Reviews from our TripAdvisor Community

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Showing 915: English reviews
Salisbury, United Kingdom
Reviewed 27 October 2016

We didn't get off to the best start..... We arrived at midnight, and there was only 1 porter on duty - and several couples / groups waiting to be shown to their rooms. We had to wait 30 mins or so. Not what we wanted after a long journey. Very happy with room, and location. All very modern and clean....

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Helpful?
Thank AndyL2013
managerseaside, Leiter Gästebetreuung at Sea Side Resort & Spa, responded to this review

Dear Andy, We appreciate very much your positive words regarding your stay in our hotel. It is great to read that you enjoyed your stay and were satisfied with the accommodation and the clean room. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. We will discuss of ways how...

Leicester, United Kingdom
Reviewed 27 October 2016 via mobile

We booked 7 nights through Secret Escapes. We went Oct 18th. The weather was beautiful. We arrived mid afternoon we had to wait an hour on the shuttle bus as waiting for another couple the journey taken 40mins. Checkout was very efficient, thank you Elena. We got to our room and was a balcony room with partial sea view. We...

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Helpful?
Thank rkkalsi
managerseaside, Leiter Gästebetreuung at Sea Side Resort & Spa, responded to this review

Dear Guest, Thank you very much for your stay and for your glorying review. It is great that you enjoyed lovely and bright rooms with great views. Our location is definitely one of the things we are very proud of about our hotel. We are glad to read that we could perfect your holiday expererience with the upgrade of your...

London, United Kingdom
Reviewed 27 October 2016

We had booked a Superior Deluxe Sea View room, but our view was across the roof of the room in front complete with air-con units. After complaining the following morning we were told there were no rooms available, and were given the option of upgrading - we paid an extra 1170 euros (additional 130 euros per night). This room was...

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Helpful?
Thank topjollygeezer
managerseaside, Guest Relations Manager at Sea Side Resort & Spa, responded to this review

Dear topjollygeezer, Let us thank you for choosing Sea Side Resort & Spa for your holiday. Mentioning the friendliness and efficiency of our employees, we do appreciate very much, and will continue to work on our areas of improvement in order to be perfectly ready for your probably next stay. In addition, we are sorry to learn your deception about...

England
Reviewed 27 October 2016

This was the first time we'd ever gone all inclusive and we have mixed feelings. The food was plentiful and varied (although nothing labelled with allergens whatsoever which was problematic for me as a coeliac). There was no "ceremony" with the meals as it was all buffet style but I guess that's what you get with all inclusive?? The alcohol...

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Helpful?
Thank BoogieBB
managerseaside, Guest Relations Manager at Sea Side Resort & Spa, responded to this review

Dear BoogieBB, Thank you for the positive review that you have shared with us. We are continually working hard to increase our service quality to give the best service to our guests It's great that our culinary offer also met your taste and it’s a pleasure that you appreciated so much our comfortable rooms. In addition, our ideal location on...

Reviewed 26 October 2016

Generally, this was a very good holiday. The place was great, the area, the gorgeous bay [small but beautiful] and the very scenic views. The weather when we visited was excellent so that was nice. We were on an all inclusive package for both food and local drinks. Food was ok and there was plenty of choice. But typical of...

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Helpful?
Thank cammy321
managerseaside, Guest Relations Manager at Sea Side Resort & Spa, responded to this review

Dear cammy321, Thank you for your feedback and that you have taken the time to describe your impressions, we are glad that you found our location convenient. It is always a pleasure to hear what a good job the entire team has done to make you feel welcome and special during your stay. In addition, we are glad you loved...

Stockton-on-Tees, United Kingdom
Reviewed 26 October 2016

This will warrant a 5 star rating when the cats have been removed from the dining area, also the day we moved into the room, I had to report a useless shower head, surely this should have been picked by a quality check from the previous guests

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Helpful?
Thank greghunter2016
managerseaside, Guest Relations Manager at Sea Side Resort & Spa, responded to this review

Dear greghunter2016, We thank you for sharing your impressions about your last stay with us, here on Tripadvisor and please be sure that we have a very strict and efficient quality control on our establishment .However, we thank you for the notes that we will share with them and we are glad to see your glorifying rating on Tripadvisor and...

Stoke-on-Trent, United Kingdom
Reviewed 24 October 2016

From entering the reception first impression was very good,all the staff were very warm and friendly from the moment we arrived right through the whole holiday until the day we left. The room that we chose with shared pool was better than we thought it was clean and spacious and was cleaned every day,having the shared pool was ideal for...

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Helpful?
Thank simpsonjeanette
managerseaside, Guest Relations Manager at Sea Side Resort & Spa, responded to this review

Dear simpsonjeanette, Thank you for your lovely comments posted on TripAdvisor . We are delighted to hear that you had a great stay with us and that the entire staff made you feel at home. The team really appreciated your lovely feedback on the great service you received Fantastic that you appreciated so much our rooms. We thank you too...

Upminster, United Kingdom
Reviewed 24 October 2016

This was the first all inclusive holiday that we had been on and we thouroughly enjoyed it. The food was excellent and really appreciated the opportunity to eat in a couple of the specialist restaurants (Greek and Chinese) which offered variety. Unlimited food and drink was available throughout the day and there were no signs of this being abused. Accommodation...

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Helpful?
Thank ann c
managerseaside, Leiter Gästebetreuung at Sea Side Resort & Spa, responded to this review

Dear Ann, We are very happy to read that you were highly satisfied with our accommodation and service. We thank you for your positive words. Thank you also for your big compliment regarding our culinary offer. We appreciate much your words about our good All Inclusive services. We look forward to welcoming you back to our lovely hotel. Warm regards...

Tel Aviv, Israel
Reviewed 24 October 2016 via mobile

Just returned from a weekend at the sea side Crete hotel . We came as a group of 2 parents and 3 children. This is not a 5 stars hotel what's so ever! What you see in the pictures is not what you will see in real life . The rooms are very basic (3 stars tops!!!) , We had...

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1Thank Joseph B
Alton, United Kingdom
Reviewed 24 October 2016

The hotel is located nicely away from the built up areas with stunning views and access to a great area of coastline. The staff were more than helpful, always friendly and willing to please. The Kullinarium restaurant and Jasmine chinese restaurant were truly superb (i'd definitely recommend people try them early in their stay as you're sure to want to...

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Helpful?
Thank chrysaor1
managerseaside, Guest Relations Manager at Sea Side Resort & Spa, responded to this review

Dear chrysaor1, We’d like to thank you for your great review of the Sea Side Spa and Resort Hotel. We are very happy of knowing how much you were impressed by our hotel. One of the most important aspects is that every member of staff always provides a professional service, going the extra mile to make sure our guests enjoy...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Concierge
Official Description (provided by the hotel)
Sea Side Resort & Spa is one of the best hotels in Crete; it combines affordable holidays in luxurious settings, natural gardens, all under the sea breeze of the Aegean Sea. Friendly staff, great accommodation, attention to detail; all these ensure a memorable holiday to all of our guests. Sea Side Resort & Spa is a great way to spend your Greek holiday. ... more   less 

Additional Information about Sea Side Resort & Spa

Address: Mononaftis Area, Agia Pelagia, Crete 715 00, Greece
Region: Greece > Crete > Heraklion Prefecture > Agia Pelagia
Price Range: $181 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sea Side Resort & Spa 5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Sea Side Hotel Agia Pelagia
Sea Side Resort And Spa
Sensimar Sea Side Hotel
Sea Side Resort & Spa Agia Pelagia, Crete
Hotel Style:
#1 Spa Hotel in Agia Pelagia
#2 Luxury Hotel in Agia Pelagia
#2 Romantic Hotel in Agia Pelagia
#6 Family Hotel in Agia Pelagia
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Questions & Answers

Here's what travellers have asked, with answers from Sea Side Resort & Spa staff and other travellers.
179 questions
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Questions? Get answers from Sea Side Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a balcony for full experience!! Seen standard hotel rooms and didn't look very nice”
 of 5 bubbles rossscrivens, 11 Jan 2017 | Read review
“Avoid nos 72 and 52 below, must be the cheapest of the inland view options. Both recessed at a corner. 54 has a view and sun most of day.”
 of 5 bubbles JackieandDavid2013, 23 Nov 2016 | Read review
“We were in room 241 and the view from the balcony was exquisite”
 of 5 bubbles SaxonandWillow, 7 Nov 2016 | Read review
“Room with private pool :)”
 of 5 bubbles marinem547, 5 Nov 2016 | Read review
“Some rooms get no sun , as they are on the wrong side .”
 of 5 bubbles nsperiam, 4 Nov 2016 | Read review
5 of 5