We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

CHC Athina Palace Resort & Spa

Save
Share
Lygaria, Agia Pelagia, Crete 71001 Greece
COVID-19 update: See the added health and safety measures this property is taking.Read more
Expedia.com
Hotels.com
Travelocity
Orbitz.com
eDreams
travelup.com
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (3949)
Pool & Beach (793)
Room & Suite (756)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 03/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 30 hotels in Agia Pelagia
Location
Cleanliness
Service
Value
Travellers' Choice

See why so many travellers make CHC Athina Palace Resort & Spa their hotel of choice when visiting Agia Pelagia. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travellers like you.

Guest rooms offer a flat screen TV, a refrigerator, and air conditioning, and Athina Palace Hotel makes getting online easy as free internet access is available.

You can also take advantage of some of the amenities offered by the hotel, including a concierge. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.

If you like barbeque restaurants, Athina Palace Hotel is conveniently located near Street Food On The Grill.

At CHC Athina Palace Resort & Spa, your comfort and satisfaction come first, and they look forward to welcoming you to Agia Pelagia.

Read more
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Aerobics
Darts
Entertainment staff
Evening entertainment
Patio
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
Languages Spoken
French, Russian, German, Greek
2671Reviews281Q+A100Room tips
Traveller rating
  • 1,436
  • 716
  • 293
  • 115
  • 112
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
santpedor wrote a review 22 Oct
Barcelona, Spain392 contributions160 helpful votes
Obviously my opening comment depends on how much you paid for your stay. We got an excellent deal for a week on all inclusive basis with the flight from Barcelona included. Let me begin with the positives. Very friendly and helpfull staff. A large renovated bedroom with magnificent views ( room 136 ). A good shuttle bus to the rooms some of which are a long way from reception ( we had to walk up 155 steps to the dining room ) The pools are good and not overcrowded.We only drink wine so had no issues as reasonable quality wine was available everywhere. Now the not so good points . Despite the room and bathroom being large there is very little storage space for your clothes and the bathroom is rather dark . We twice requested early wake up calls but didn't get them. The hotel is not suitable for people with mobilty problems as everywhere you go is either up or down steep slopes. The food is not very exciting and usually it's cold . However, despite my complaints I still consider it to be good value.
Read more
Date of stay: October 2021
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Share
Lennel W wrote a review Sep 2021
Huntington Beach, California19 contributions2 helpful votes
The hotel is not up to five-star status. I would not suggest coming here unless you're older and European white. There is no room service, the food is terrible, and some staff is mean and disrespectful. I had a checkout early in the morning, and the guy that checked me out had a horrid attitude with me. I asked him what time my car was going to be here? He then stated that I had to know my flight number, I told him I knew my flight so he grabbed a green booklet opens it and then tells me to find my flight. I told him I didn't know what I was looking at, could he please help me... This man then replies back.."DO YOU NOT KNOW YOUR FLIGHT NUMBER? HOW CANT YOU LOOK IN A BOOK AND FIND YOUR FLIGHT? I told him, well, sir, I don't know what I'm looking at; there's a lot of information here that seems like staff would know what this means. This guy YELLS at me in front of two people that are checking in, and then throws the book back behind his desk and tells me, " GO WAIT OUTSIDE!" I was shocked, appalled, and humiliated in front of other customers. I will NEVER STAY AT THIS HOTEL AGAIN! What five-star hotel doesn't have room service? The hotel is hard to navigate as well, I got lost trying to find my room, the gym is old with gym equipment that looks and works like it's from the early 90s. It felt like I was at an air B&B, I had to walk up heals and in the heat just to eat at their cafe, which the food is terrible. I tried to go to another restaurant on the premises, but I was turned away because I needed to make a reservation. NO ONE told me during checking in that I had to make a reservation to eat there. This hotel messed up part of my trip but I will not let it get me down. I just know next time NEVER to come to this establishment again..EVER! Ps, I know that Greece is going through an immigration situation we're there are tons on people coming to this country in boats from Africa, and the middle east; felt that I might have been assumed to be an immigrant; that may have been why I was treated so distastefully in some instances here in Greece. I noticed people looking at me very keenly, as though I was not supposed to be there. The atmosphere at this hotel is not very friendly nor was it easy to request things like water. I hurt my leg going to my room because of this random step in the middle of the ground and twisted my ankle. I couldn't leave my room for the night to get water from the store on sight, so I called the front desk and asked the guy working there if I could get some help getting so freshwater, I told him that I twisted my ankle and I could not walk the 20/50 yards it takes to get to the store. The guy at the front desk said, "I told you before, there is no room service." I told the guy that I've seen staff bringing food and things to other guest rooms, I told him that I would go to the store but my ankle is in bad shape. He eventually sent water up amid me asking to speak with his boss, but this is the thing, it was so hard for me to eat, get service or even respect as a gust that I seriously believed it was because of me personally. I'm sitting at the airport now and I can't wait to get home, I couldn't wait to come to Greece I have Greek ancestry, but now I can't wait to go home. During this trip I've stayed in 3 other hotels and those stays were terrific. This hotel was the worst by far, and I'm more than likely will never be treated in this manner again.
Read more
Date of stay: September 2021Trip type: Travelled solo
2 Helpful votes
Helpful
Share
Response from Theo Savuidakis, Guest Services / Front Office at CHC Athina Palace Resort & Spa
Responded 3 weeks ago
Dear lennelw Thank you for taking the time to provide us with your feedback about your experience . We are disappointed to hear that your stay was not satisfactory and rest assured that we will transfer your concerns to our teams in order to find ways to avoid similar situations in the future. Your comments are so important to us, as they help us daily to improve the guest experience here. We hope that we were able to regain your confidence in our Hotel and hope to see you again soon.
Read more
ibrahim wrote a review Sep 2021
Manchester, United Kingdom16 contributions40 helpful votes
We visited this hotel for 11 days and it was amazing. The staff were very helpful and welcoming. I would definitely recommend this hotel as the atmosphere was great and the people were very nice. The food was brilliant and different every night and the service was also very good. The manger was extremely nice, he spoke to us every day to see how we were doing in the hotel. Maria (restaurant worker) was also amazing, every day she would be very helpful and happy and made our experience at the hotel great. We enjoyed our time there and definitely would recommend.
Read more
Date of stay: August 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Share
Nick M wrote a review Sep 2021
6 contributions1 helpful vote
IThe hotel might have been a five star when it was build( maybe 70s) but its a 3 star max at the moment! The location of hotel is superb as it's been built on a edge of a cliff. The staffs have been really friendly that's why i added one extera star. About all inclusive i wouldn't recommend it as majority of drinks were not in all inclusive menu! All in all I'd say you won't regret your visit if you are not very fussed to be in a 5 star hotel.
Read more
Date of stay: September 2021Trip type: Travelled with family
Room Tip: Don't book all inclusive
See more room tips
1 Helpful vote
Helpful
Share
mikhailkrv wrote a review Aug 2021
Washington DC, District of Columbia4 contributions7 helpful votes
+1
Were do I start? Yes, it's located in a beautiful place with nice views and yes, the stuff are nice and trying to help you as much as they can. But... The hotel is terribly maintained. All the pictures you see on their website were taken probably 20 years ago. The room appliances are old and not working properly. Every time we took a shower, the water was leaking, so we had to put towels on the floor to make sure the area around toilet is not flooded. The shower head kept jumping off it's holder and we were hit with that number of time, when taking a shower. (Thanks God it not very heavy and made of cheap plastic material) The door in the bathroom was scratching the floor, so I had to push it very hard every time we needed to open it. There are literally cracks on the walls in the lobby. The beach chares and umbrellas are very old, dirty, and have holes in them. The paint in many places old and coming off. We were really disgusted to see that the plates at the buffet had remanence of the food from previous use stuck to them. The food is absolutely awful. My wife and son could not find anything good to eat. So we ended up eating outside of the hotel (so much for all inclusive) They also charge you 2 euros for bottle of water (the same bottle costs 1 euro at any gas station. again, speaking about all- inclusive). I can go on and on since there are some many issues. Looks like the owners do not invest any money in maintaining the hotel. It's falling apart and in badly need of the repair and upgrade. It was a terrible mistake to select such awful hotel in such beautiful place like Crete.
Read more
Date of stay: August 2021
1 Helpful vote
Helpful
Share
Response from Theo Savuidakis, Guest Services / Front Office at CHC Athina Palace Resort & Spa
Responded 28 Aug 2021
Dear Mikhailkrv Thank you for taking the time to provide us with your feedback about your experience . We are disappointed to hear that your stay was not satisfactory and rest assured that we will transfer your concerns to our teams in order to find ways to avoid similar situations in the future. Your comments are so important to us, as they help us daily to improve the guest experience here. We hope that we were able to regain your confidence in our Hotel and hope to see you again soon.
Read more
Previous
123456
PRICE RANGE
US$102 - US$354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club marmara athina palace hotel agia pelagia, athina palace agia pelagia
LOCATION
GreeceCreteHeraklion PrefectureAgia Pelagia
NUMBER OF ROOMS
358
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about CHC Athina Palace Resort & Spa
Which popular attractions are close to CHC Athina Palace Resort & Spa?
Nearby attractions include Nefeli Bar (2.0 km), Ligaria Beach (0.9 km), and Psaromoura Beach (2.3 km).
What are some of the property amenities at CHC Athina Palace Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at CHC Athina Palace Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at CHC Athina Palace Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at CHC Athina Palace Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to CHC Athina Palace Resort & Spa?
Conveniently located restaurants include Taverna Bar Vasilis, O Nikolas, and Taverna Bar Stelios.
Are there opportunities to exercise at CHC Athina Palace Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does CHC Athina Palace Resort & Spa have an airport shuttle?
Yes, CHC Athina Palace Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at CHC Athina Palace Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does CHC Athina Palace Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at CHC Athina Palace Resort & Spa?
The staff speaks multiple languages, including French, German, Russian, and Greek.