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Peninsula Resort & Spa

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Agia Pelagia, Crete 715 00 Greece
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1147)
Room & Suite (242)
Dining (162)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 30 hotels in Agia Pelagia
Location
Cleanliness
Service
Value
Travellers' Choice
The Peninsula Resort & Spa is located in the Heraklion prefecture of Crete, in the village of Agia Pelagia, just 25 km away from Heraklion town. The hotel is built amphitheatrically on a peninsula of distinctive natural beauty between the bays of Mononaftis and Psaromoura, forming a unique panoramic view of the Mediterranean Sea. The hotel offers direct access to three different beaches ideal for swimming and snorkeling due to their protection from the frequent northeastern winds that regularly affect the North of Crete. The hotel is compromised of two main buildings and several groups of Bungalows with great views of the sea. In total the hotel offers 250 guest rooms of various types. The architectural and decorative style of the hotel is simple yet elegant aiming to maintain a traditional Cretan style and highlighting the natural colours of Greece. The Peninsula Resort & Spa is the ideal destination for those seeking both relaxation and enjoyable holidays in Crete.
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Property amenities
Free parking
Free internet
Pool
Free breakfast
Beach
Tennis court
Babysitting
Children Activities (Kid / Family Friendly)
Public wifi
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Kids club
Airport transportation
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
French, German, Greek
613Reviews94Q+A28Room tips
Traveller rating
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Popular mentions
Ana wrote a review Jul 2021
6 contributions
+: 1. Free of charge late check-out at 18:00 2. Beautiful nature and crystal clear water in the sea 3. Spacious room with a large terrace and panoramic view on the bay. 4. Food: good pastry and pizza. 5. Nice shop in 10 minutes walk with fruits and a good selection of wines without extra tourist surcharge. 6. I recommend to take running shoes, you can explore stunning cliffs around with breathtaking views on the seashore. -: 1: The word "subordination" has apparently never been heard of here. The cleaning lady allowed herself to enter the room when the hotel guests were "sleeping", walked through the whole room to put water in the refrigerator, even though she was asked not to enter the room in English. But the cleaning ladies in this hotel do not speak English at all. The dish cleaners in the dining room, apparently due to the lack of knowledge of any even basic English, allowed themselves to go up to the table where we have been dining and knocked on it, saying something in Greek in a rude tone with a displeased face. In general, any request such as pouring water or coffee is perceived as a favor, is done very slow and with the same displeased face. To get an espresso in the morning is a whole quest: you need to find a person who has a "clearance level" for the coffee machine, then water is added there for about 5 minutes, coffee is added, in the process the employee responsible for this can leave somewhere without saying a word, and all this with the same displeased expression on his face. Hotel staff - smile at least sometimes)) 2. It is required to wear a mask in the dining room, although masks are not provided. 3. The territory of the hotel, in particular all the sidewalks, are preferred to be washed during the day, so you need to either fly over a puddle or swim in it like pigs. I saw this for the first time. Usually, even in Egypt, this happens in the early morning (while everyone is sleeping). 4. The level of room cleaning service is as bad as in the motel. Either they won't supply the water, or the floor will be washed with a dirty, stinking rag. The bed upon arrival was in some kind of small lumps of paper. After my complaint over the phone, nothing happened, after going to the reception and complaining in person, they brought a new bed lining and just placed it on the bed. I had to change the lining myself. When the bed was not changed the next day, the reception replied that it is changed every three days. 4 **** unexpected. Hotel shoes have not been changed even once during the week. Oh yes, when we checked in, there were already residents in the room: 3 fat cockroaches, the size of the local breed is impressive. They were eliminated, new ones did not come. 5. The safe upon arrival was not working and was not screwed on. Solved this issue the next day. 6. Upon check-in, we waited for 20 minutes for someone to help us with the luggage (walk to the room is about 5 min by steps). 7. Plumbing: water starts to flow out of the floor drain next to the toilet when you shower. As a result, the whole bathroom turns into a huge puddle. 8. Food: awful. Even olives (it's salt, just a lump of salt). All food is very salty. Vegetables and fruits are tasteless. For 7 days we had a pleasant dinner 3 times (grilled chicken, red fish, grilled dorado). On other days, we had to eat delicious pizza to survive. 9. Coffee is extra charge everywhere except breakfast, the quality is below average, even for the extra. 10. The drinking water is awful, had to go to the store to buy. 11. And a control shot !!! On the departure day: the hotel dumped waste into the sea right under the sun beds on the beach at 9 am. They answered on the complaint about this (it just killed me here) that this is normal, as it is necessary to drain the waste somehow. I attach photos and videos. 12. There is also a photographer who obsessively takes pictures at the entrance to the dining room, and at breakfast in an obtrusive and rude manner tries to sell printed photographs. P.S. The sea is of course beautiful, but we were going to have a rest and relax, instead we were coaching the staff all the time. It turns out that even such a beautiful place can be spoiled by unprofessional staff. We will definitely not return here again and do not recommend traveling here to anyone! But the sea is beautiful)))) For info: The lounge area at Heraklion Airport is open from 12:00 to 20:00.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: I recommend to take running shoes, you can explore stunning cliffs around with breathtaking...
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Theodoros K wrote a review Jul 2021
1 contribution
Amazing location, unrivalled sea view and good facilities at affordable prices. We played basketball, snorkelled and visited the spa among other things. The food was great with many local dishes. Definitely recommend it for those who want to truly relax and make the most out of their vacation. Overall, really good value for money!
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Sea View Rooms and snorkelling exploring the bay
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hemadsen wrote a review Jul 2021
Paris, France18 contributions8 helpful votes
A French disaster. Take an outstanding location, Build a beautiful hotel with nice dining and service. And then you basically gamble with everything in hiring an Entertainment crew that only speaks French, plays loud french Music all the time, performs loud terrible quizshows (in French of cource). The recipe is a strong not welcoming message to the 2/3 of the non french speaking guests. Then again, if the Entertainment Crew where talentet it could probably be a mitigating apology to the decision behind this. Sorry, they are not, even when they are trying from an honest effort.
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Date of stay: June 2021Trip type: Travelled with family
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Greekwarrior1989 wrote a review Jul 2021
Long Island, New York67 contributions1 helpful vote
+1
From the moment I arrived at Peninsula Hotel in Agia Pelagia I felt like I was family. From the time I checked in until the time I checked out the staff was courteous and attentive to all my needs. Very relaxing and peaceful. The sea is amazing. The hotel is beautiful, immaculate and inviting. Where to begin with the food selections, presentation and taste; just phenomenal! I am counting the days until I return!
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Date of stay: August 2018Trip type: Travelled with friends
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James G wrote a review Jul 2021
London, United Kingdom6 contributions
We stayed for 2 weeks, it was really brilliant. The beach/ sea element was amazing. Nothing really like it - snorkelling is world class which is quite rare for these resorts. Good was really good, drinks were great. Service is outstanding. The team went above and beyond - Anna on front desk is the hotels biggest asset. She goes out of her way to make your stay the best it can be. Thanks to everyone. Make sure you check out the resturant Yamas next door the food is too good to miss. Seafood platter is 🙌
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Go to Yamas Buy snorkelling gear Hire a car and go to the south Wear sun cream- we saw lots of...
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PRICE RANGE
US$113 - US$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
peninsula hotel agia pelagia, peninsula agia pelagia, agia pelagia peninsula
LOCATION
GreeceCreteHeraklion PrefectureAgia Pelagia
NUMBER OF ROOMS
250
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Frequently Asked Questions about Peninsula Resort & Spa
Which popular attractions are close to Peninsula Resort & Spa?
Nearby attractions include Nefeli Bar (0.7 km), Psaromoura Beach (0.3 km), and Mononaftis Beach (0.2 km).
What are some of the property amenities at Peninsula Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Peninsula Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Peninsula Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Peninsula Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Peninsula Resort & Spa?
Conveniently located restaurants include Taverna Bar Vasilis, Taverna Bar Stelios, and Mythos taverna.
Are there opportunities to exercise at Peninsula Resort & Spa?
Yes, guests have access to an indoor pool during their stay.
Does Peninsula Resort & Spa have an airport shuttle?
Yes, Peninsula Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Peninsula Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Peninsula Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Peninsula Resort & Spa?
The staff speaks multiple languages, including French, German, and Greek.