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Hotel Servatur Terrazamar Suite & Sun Suite

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Hotel Servatur Terrazamar Suite & Sun Suite
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1,184 Reviews from our TripAdvisor Community

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Showing 1,110: English reviews
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Fort William, United Kingdom
Reviewed 1 week ago

We were here again last year and loved it all as usual. Due to go back in four weeks time for our forth time and can't wait. We were upgraded to The Royal Suites again last year and although it is a long walk and a few lifts we love it. The girls in reception are so friendly and welcoming...

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Helpful?
Thank MMW1160
pilarderada, Guest Relations Manager at Hotel Servatur Terrazamar Suite & Sun Suite, responded to this review

Dear MMW1160, What a nice review! We thank you for choosing Servatur Terrazamar & Sun Suite to enjoy your holidays. We are delighted that you enjoyed your holidays with us.,. It is great that you likedour bar, and the friendliness of our staff. The Royal suites are definitely a plus to further enjoy Puerto Rico. We will be happy to...

Reviewed 3 weeks ago via mobile

The best apartments I have stayed in in peurto rico spotless great staff and great location I inwill be going back again august they are right at the back of the commercial centre where there are plenty of great bars and restaurants and good shops

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1Thank Martina R
pilarderada, receptionist at Hotel Servatur Terrazamar Suite & Sun Suite, responded to this review

Dear Martina R First of all we would like to thank you for your good comments about our hotel. We are glad to hear that our efforts along the years to improve our hotel is noticed positively by our guest. Looking forward to see you and your family again. Kind regards Servatur Terrazamar & Sun Suite

Reviewed 4 weeks ago

Ive been to Terrazamar 2014,2015 and twice in 2016. Going to book for 2017. Apartments are lovely and a huge balcony and very friendly, close to shops and plenty of lovely eating places. Clean swimming pool and bar area.

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2Thank Karen S
pilarderada, Representante del establecimiento at Hotel Servatur Terrazamar Suite & Sun Suite, responded to this review

Dear Karen S We would like to thank you from the TerrazaMar & SunSuite staff for taking your time to write nice coments about our hotel and progression along our 40 years on the hotel industry. Kind regards TerrazaMar & Sun Suite

Reviewed 20 January 2017 via mobile

By far the best family apartments to stay in. Apartments are a great size with a huge balcony. Stayed here a couple of times with family and friends and they are great. Very close to the centre.. 5 minute walk to all bars and restaurants. Can use the facilities in the sun suites aswell. Would not stay anywhere else with...

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2Thank Joeijumbles
pilarderada, Representante del establecimiento at Hotel Servatur Terrazamar Suite & Sun Suite, responded to this review

Dear Joeijumbles First of all i would like to thank you for your good comments about our hotel. I´m glad to hear that our efforts along the years to improve our hotel is noticed positively by our guest. Looking forward to see you and your family again. Kind regards TerrazaMar & Sun Suite

Edinburgh, United Kingdom
Reviewed 15 January 2017 via mobile

Stayed at the Terrazamar twice. Once as a couple and second time as a family. Before we left on the family trip I emailed the hotel directly and asked for apartments near each other. We got 3 apartments on Level 2 which was very handy for the short walk down to the centre with my elderly mum. Only problem is...

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2Thank JudiO2112
pilarderada, Representante del establecimiento at Hotel Servatur Terrazamar Suite & Sun Suite, responded to this review

Dear Judi02112 First of all we would like to thank you for taking the time to help us to improve in our daily work. We are glad to hear that you liked our hotel TerrazaMar & Sun Suite, in the other hand, about the guest you saw coming in trough the locked gate, he had an special authorization from the...

Co Durham
Reviewed 7 January 2017

It had been nearly 18 months since we have been to the Terrazamar Sun Suites, and once again at this time of year we travelled with family. We emailed ahead of time to get adjoining rooms so we could enjoy the apartments, and balconies together. Both apartments were well maintained and had free Wi-Fi now which was a pleasant surprise....

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3Thank agro-naut
pilarderada, Guest Relations Manager at Hotel Servatur Terrazamar Suite & Sun Suite, responded to this review

Dear agrp-naut, Thank you for your comments about Servatur Terrazamar Sunsuite. When we are informed of guests’ wishes such as apartments together, then we always try our best to fulfil your wishes . We are happy that you were pleased with the free Wi-Fi and found useful the beach towel rental service. We are also happy to know you foundit...

Cramlington, United Kingdom
Reviewed 31 December 2016

The apart-hotel is very well set out, the rooms are large and bright, and well equipped , The balconies are exceptional as you get the sun from around 9am to mid afternoon. There is a bakery and a store on the ground floor, so newspapers and fresh croissants for breakfast sitting in the sun was ideal. You can purchase a...

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1Thank Mike5727
Reviewed 31 December 2016 via mobile

Stayed here in May with all of my family (11 of us in total) and it was brilliant! So Me and my partner decided we should go again in September our room was double booked so got upgraded to a room at the top of the complex but had to pay 40 euro for air con in the room as...

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8Thank Lewis J
Glasgow, United Kingdom
Reviewed 14 December 2016 via mobile

Great hotel, very well appointed location making it peaceful for lazing at the pool or on our extra large balcony. Despite being fairly high on hill, the hotel has made it super easy with two sets of lifts to get to the centre or on the path to the beach. Reception and bar staff very helpful and the maids were...

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1Thank Irene N
Kettering, United Kingdom
Reviewed 7 December 2016

Yet again we found ourselves drawn to this great hotel and of course the resort excellent climate - 27 degrees in December can't be bad, but the hotel doesn't claim credit for that.What it does do is provide clean comfortable accommodation at a reasonable ( but not cheap ) price and with all the facilities you would expect served by...

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1Thank desharp

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel Servatur Terrazamar Suite & Sun Suite has 306 double apartments (9 of them equipped for handicapped), each of approx. 80 M2, whereof 40 m2 are terraces to enable you to fully enjoy our enviable climate. They are equipped in a way that you will feel at home immediately: telephone, independent bedroom (twin beds with latex mattresses), sitting room with TV (parabolic antenna), convertible sofa-bed and ventilator. Independent kitchen equipped with nice and practical cupboards, fridge, microwave oven, two ceramic cooking rings, a dinner service, glassware, pots and pans, etc. The bathroom with shower, electrical water heater and hair dryer. Sun beds and parasols on the terrace. Within the Servatur Terrazamar Suite & Sun Suite we offer 48 upgraded apartments, especially equipped for your comfort - the Servatur Sun Suite Royal Apartments, which are intended for those guests who like a little extra comfort on their holidays. ... more   less 

Additional Information about Hotel Servatur Terrazamar Suite & Sun Suite

Address: Avenida Palmeras 5/8, 35130 Puerto Rico, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Price Range: $67 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Servatur Terrazamar Suite & Sun Suite 3*
Number of rooms: 306
Reservation Options:
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Also Known As:
Servatur Aparthotel Terrazamar Sunsuite Hotel Puerto Rico
Hotel Servatur Terrazamar Suite & Sun Suite Puerto Rico, Gran Canaria
Hotel Style:
#1 Top resorts Hotel in Puerto Rico
#3 Best Value Hotel in Puerto Rico
#5 Romantic Hotel in Puerto Rico
#5 On the Beach Hotel in Puerto Rico
#9 Family Hotel in Puerto Rico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Servatur Terrazamar Suite & Sun Suite staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor higher up”
 of 5 bubbles MMW1160, 20 Feb 2017 | Read review
“ask for a room near a lift as it can be a bit of trek with shopping if you have a high numbered room”
 of 5 bubbles Mike5727, 31 Dec 2016 | Read review
“Higher floors are usually the best for sun and views.”
 of 5 bubbles desharp, 7 Dec 2016 | Read review
“There was no noisey areas at these apartments. We would choose a room as high as possible so that you can enjoy the views”
 of 5 bubbles Chrismcka, 25 Nov 2016 | Read review
“Ask to be close to pool , otherwise you need 2 lifts”
 of 5 bubbles Laurac48dublin, 2 Nov 2016 | Read review
5 of 5