we have another visit to the Sun suites and enjoyed it so much again.we got upgraded and a bottle of wine for our 12th visit.it was really appreciated.again the staff and cleanliness of the place was brilliant.i cant say enough about this great hotel and we will be back.so close to the center.
I don’t actually know how many times I’ve stayed here now! Still immaculate! This time we stayed in the sun suites royal! Not much different to downstairs, apart from the rooms are bigger! Up on the top floor so 3 lifts to get too but no problem. We have two 8 yr olds and we had breakfast included so was handy to be next to the pool and the restaurant. Breakfast options were plenty! Omelettes, fresh salad, full English, all the pastries you could want and I’ve never seen so many options of jam! Continental options Inc fruit, yoghurt and all the meats etc too! Coffee was fab and so many cereals. The balcony’s as ever are a huge bonus! The sun is there from rise to set and it really is so hot on the balcony a little sun trap! We didn’t have a bath just a shower! The water does run cold if you stay in too long, I believe about 30litres then you need to wait half hour for it to heat again! There are hair dryers in the room, but they aren’t great so take your own! If you’re planning on taking the kids be mindful that there are two European single beds in the main room then the beds for the kids is the fold out bed in the sitting room! It’s not ideal if you have teenagers so you may want to book two rooms if that’s the case! Our kids decanted the mattresses and slummed it on the floor in the bedroom with us! They didn’t want to sleep in a sep room anyhow so suited us fine! Ample wardrobe space and an adequate kitchen!! No oven though! You are 2mins from Morgan Mall the newly built shopping area and a 5 min walk to the main square! As many pubs n restaurants as you could need! Do visit the Chinese Buffett and the sixty nine bar! On that level is a bakery I think it’s called Delilah’s and it’s unreal! Cheap as chips and just like home! They also do the best chips and curry sauce! The beach is a 15 min stroll to Puerto Rico beach and 30mins around the mountain to amadores! This was the first year at xmas ever that we had two days of rubbish weather! But other than that typically Xmas times it’s lovely! Maybe need a cardi for the evening that’s all! The bar in the hotel has happy hour and the staff are lovely! They also have an in house shop and bakery! Best bread around! For places to stay and value for money in Puerto Rico you can not beat the Terrazamar! We have already booked for this year for xmas 23!! The whole team here from reception, to shop even the lifeguards are just lovely! Will always remain my favourite!…
We are staying here at the moment and Disappointed that when you have a shower the water runs cold after 3 minutes . Told by reception that you only get 30 litres of water before it runs cold !! Then 15 /20 minutes to heat back up again .. We've been to Gran Canaria many times & have never had problems In any of the previous hotels. Disappointed as this hotel was highly recommended to us .
Enjoyed our 2 weeks spent in the Royal Suites Our second visit and once again first class service from reception and maids daily first class.Looking forward to our return visit.Found the location and use of the lifts great as we are both coming 77 and the use of the bottom gate a godsend..
Can't fault these apartment spotless clean Staff very helpful Pool was very good snack bar life gard Large balcony Deserves more than 3 star Up at 5.30 am staff cleaning outside hand rails ect Good changing rooms with lockers
stayed here early January 2023, absolutely lovely clean airy accommodation with amazing sized balcony and views, staff were always pleasant and cheerful, rooms were cleaned daily, kitchen was ample sized with double ring, kettle, toaster, microwave and large fridge freezer,although on 7th floor access was easy with many lifts, our balcony on room (1703 I think) received 8 hours direct sun daily you could not wish for more, the bar areas are lovely and clean as is the whole of Puerto Rico, I would love to stay here again and probably will ASAP.
Absolutely loves this hotel, friendly staff, amazing location, pool was fab, room amazing, comfy beds. Location was good to the malls and a nice walk to the beach. We’ve just booked to come in sept 2023 and hope we get top floor terrazamar again 😁
We recently stayed at Servatur Terrazamar and Sunsuites this was our first visit and we have already booked to return in May, we come to Gran Canaria 4 or 5 times a year and always stay in Taurito so were apprehensive about staying somewhere new but this is a fantastic hotel! My partner recently had surgery and everyone made sure we were okay! The reception staff are amazing (possibly the best ever) nothing was too much bother for them always happy to help it was so refreshing to be so well looked after! All the staff are friendly polite and professional I am so glad I have found this hotel! Our lovely housekeeper knocked our door 5 days out of 7 to make sure our apartment was kept spotlessly clean! The location of the hotel is great right on the doorstep of the lovely Mogan Mall. I highly recommend this hotel you will not be disappointed ⭐️⭐️⭐️⭐️⭐️…
Excellent value, good, spacious, clean hotel. Massive balconies which get sunlight all day. Only issue we encountered was that one night when we came home our door lock had stopped working. However, reception had got an electrician out to fix it within half an hour. Beds were very comfy as well. Didn't seem to be any air con, which isn't a problem in December but would be in summer. Although the middle room had an over head fan.
Really good Hotel! We ate lunch at the poolbar every day and all of us loved both the food and the drinks. We was 7 people from 2 to 80 years old and all of us was enjoying the food. The hotell massage was also Genius, my back hurted and i called and she was ready by 5 min. Everybody happy!
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