Servatur Terrazamar & SunSuite
1,792 reviews
#16 of 70 Hotels in Puerto Rico
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Avenida las Palmeras 5, 35130 Puerto Rico, Gran Canaria Spain
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
US$65
US$65
US$62
US$65
US$62
PricelineUS$65
TripadvisorUS$62
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Full view
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Room & Suite (303)
Pool & Beach (122)
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A note from Servatur Terrazamar & SunSuite
Updated 15/06/20
About
#16 of 70 hotels in Puerto Rico
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Servatur Terrazamar Suite & Sun Suite has 306 double apartments (9 of them equipped for handicapped), each of approx. 80 M2, whereof 40 m2 are terraces to enable you to fully enjoy our enviable climate. They are equipped in a way that you will feel at home immediately: telephone, independent bedroom (twin beds with latex mattresses), sitting room with TV (parabolic antenna), convertible sofa-bed and ventilator. Independent kitchen equipped with nice and practical cupboards, fridge, microwave oven, two ceramic cooking rings, a dinner service, glassware, pots and pans, etc. The bathroom with shower, electrical water heater and hair dryer. Sun beds and parasols on the terrace. Within the Servatur Terrazamar Suite & Sun Suite we offer 48 upgraded apartments, especially equipped for your comfort - the Servatur Sun Suite Royal Apartments, which are intended for those guests who like a little extra comfort on their holidays.
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Property amenities
Free parking
Wifi
Pool
Bar / lounge
Billiards
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Parking
Paid wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Airport transportation
Car hire
Spa
Rooftop terrace
Shops
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Sofa
Kitchenette
Microwave
Flatscreen TV
Complimentary toiletries
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Mountain View
Languages Spoken
English, Spanish, Norwegian, Swedish
Location
Full view
86Good for walkers
Grade: 86 out of 100
79Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
Contact
Avenida las Palmeras 5, 35130 Puerto Rico, Gran Canaria Spain
Name/address in local language
Getting there
Car HireSee all Puerto Rico car hire
1792Reviews488Q+A100Room tips
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Popular mentions
First visit to these apartments due to error with booking at travel agents but not disappointed. We stayed in Superior room and these were great, large balconies with sunbeds. These suited us as my husband is disabled and we could sunbathe on balcony all day Rooms were also nice size, as hubby was able to store his hired mobility scooter in there and we could still move around freely. Great location for resort centre and new shopping centre - Mogan Mall. Was great that the bottom gate was also opened, saved the trek up the hill Staff were great. Ladies on reception were very helpful. We had issue with kettle which tripped the electrics but this was resolved quickly. Pool area was great and barman (forgot his name)always had a smile for everyone. As I said earlier first stay but will not be our last…
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Date of stay: November 2021Trip type: Travelled as a couple
Helpful
Excellent apartments, massive enclosed balconies with sun loungers and table and chairs, artificial grass, great for the kids to play on. Sun all day till tea time. Apartments were cleaned 5 days out of 7 and the areas around the hotel was spotless. We used both pools in the terrazamar and sunsuites which had plenty of sunbeds and lots of space for the kids to play. The bottom gate is open in the tarrazamar now which makes it so convenient for the shopping centres and bars. Found apartments quiet on a evening and wasn't disturted by any noise from the centre. Will definitely be back and would recommend to others
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Date of stay: October 2021Trip type: Travelled with family
Helpful
Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 3 weeks ago
Dear LeedsRhino21, First of all, we want to thank you for taking the time to value your stay at Servatur Terrazamar & Sun Suite. We love to see that you have enjoyed the comfort of our rooms, the location of our hotel and the friendly and professional treatment of our staff. Without a doubt, the fact that you have enjoyed your holidays with us from day one is the kind of experience we want for our beloved guests. We hope to see you again soon and remember, that we are completely at your disposal. Kind regards, Servatur Terrazamar & Sun Suite.
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Me and my husband have recently returned home after staying in the Royal sun suites for a week. We had the best time as usual, as this was our 5th time staying with you. Wouldn’t stay any where else, The reception staff are always helpful and sorted for us to keep our room on the last day. Which made the last day very relaxing and not stressful. Can’t wait to return in February.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Helpful
Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 2 Nov 2021
Dear SarahL5128, What a magnificent review, we are pleased to see that year after year, they choose Servatur Terrazamar & Sun Suite to enjoy their family vacations. We love that our clients enjoy their stay at our hotel, feeling at home, and making us part of special moments. We are looking forward to welcoming you again in February, remember, we are at your disposal. Kind regards, Servatur Terrazamar & Sun Suite.
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we have been to puerto rico over 70 times & have styed in the sunsuites over 50 times, but due to covid, we have not been anywhere abroad since january 2020, this is by far our favorite hotel ,it is very spacious inside and out, always clean and very close to the shopping centre. the staff are great, especially in the reception (Lotta & Adela) we are due to return on the 1st march 2022, cannot wait.
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Date of stay: November 2020
Helpful
Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 29 Oct 2021
Dear jmarchettl Thank you very much for the fantastic review, we are pleased to see that our clients choose us year after year to enjoy their holidays in Gran Canaria. It is an honor for the whole family that makes up the Servatur Terrazamar Suite & Sun Suite to welcome you again year after year. We are looking forward to seeing you again Kind regards, Servatur Terrazamar Suite & Sun Suite
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You get what you pay for! Pros: Good location with lower level access to main area. 15min walk to beach area and 5 mins to shopping centre with lots of bars and restaurants Apartments were a good size with huge balcony with sun loungers Pool area was spacious, pool bar was great to have! Loungers often dirty- need new ones! Cons: The property felt old and outdated. Key card wouldn’t work on several occasions which meant going to reception (7min walk, the place is very spread out) Reception staff terrible- one person working at desk, no rush, unhelpful No kettle supplied in room- had to go to reception but got sorted. Extra charge for air conditioning No doubt, the apartments could do with being updated. Would probably stay again if we wanted a reasonably priced holiday to Puerto Rico!…
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Date of stay: October 2021Trip type: Travelled with family
Helpful
Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 25 Oct 2021
Dear SineadGP, Thank you so much for sharing your experience at Servatur Terrazamar & Sun Suite. This is a very value feedback for us that we really appreciate. It is great you enjoyed our Location.It definitely offers fast acces to Puerto Rico tourist area. As you mentioned, our balconies are truly huge. We are sorry that your experience was not fully satisfactory. Rest assured that we have shared your comments with the respective heads of departments involved and actions would be taken to address all your concerns. Comments like yours help us a lot. On the other hand, We hope to keep on being your next option on your holidays. It would be such a pleasure for us. We are always available for any assistance you may need. Kind regards Servatur Terrazamar & Sun Suite
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PRICE RANGE
US$58 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
servatur aparthotel terrazamar sunsuite hotel puerto rico
LOCATION
SpainCanary IslandsGran CanariaPuerto Rico
NUMBER OF ROOMS
306
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Claim Your Listing Frequently Asked Questions about Servatur Terrazamar & SunSuite
Which popular attractions are close to Servatur Terrazamar & SunSuite?
Nearby attractions include Piccadilly Music Pub (0.4 km), The Shamrock Bar (0.3 km), and Chill Out Bar (0.3 km).
What are some of the property amenities at Servatur Terrazamar & SunSuite?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Servatur Terrazamar & SunSuite?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Servatur Terrazamar & SunSuite?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Servatur Terrazamar & SunSuite?
Yes, free parking is available to guests.
What are some restaurants close to Servatur Terrazamar & SunSuite?
Conveniently located restaurants include Sushi Crazy Mogán, Auntie's Kitchen Gc, and VIP Pizza.
Are there opportunities to exercise at Servatur Terrazamar & SunSuite?
Yes, guests have access to a pool during their stay.
Does Servatur Terrazamar & SunSuite have airport transportation?
Yes, Servatur Terrazamar & SunSuite offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Servatur Terrazamar & SunSuite?
The staff speaks multiple languages, including English, Spanish, Swedish, and Norwegian.
Does Servatur Terrazamar & SunSuite have any great views?
Yes, guests often enjoy the ocean view available here.
Is Servatur Terrazamar & SunSuite accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.