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Servatur Terrazamar & SunSuite

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Avenida las Palmeras 5, 35130 Puerto Rico, Gran Canaria Spain
Lowest prices for your stay
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US$165
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US$152
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US$149
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Traveller (1018)
Room & Suite (220)
Dining (25)

About

#11 of 66 hotels in Puerto Rico
Location
Cleanliness
Service
Value
The Hotel Servatur Terrazamar Suite & Sun Suite has 306 double apartments (9 of them equipped for handicapped), each of approx. 80 M2, whereof 40 m2 are terraces to enable you to fully enjoy our enviable climate. They are equipped in a way that you will feel at home immediately: telephone, independent bedroom (twin beds with latex mattresses), sitting room with TV (parabolic antenna), convertible sofa-bed and ventilator. Independent kitchen equipped with nice and practical cupboards, fridge, microwave oven, two ceramic cooking rings, a dinner service, glassware, pots and pans, etc. The bathroom with shower, electrical water heater and hair dryer. Sun beds and parasols on the terrace. Within the Servatur Terrazamar Suite & Sun Suite we offer 48 upgraded apartments, especially equipped for your comfort - the Servatur Sun Suite Royal Apartments, which are intended for those guests who like a little extra comfort on their holidays.
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Property amenities
Free parking
Wifi
Pool
Bar / lounge
Billiards
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Parking
Paid wifi
Rooftop pool
Outdoor pool
Restaurant
Poolside bar
Airport transportation
Car hire
Spa
Rooftop terrace
Shops
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Sofa
Kitchenette
Microwave
Flatscreen TV
Complimentary toiletries
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish, Norwegian, Swedish
1885Reviews528Q+A100Room tips
Traveller rating
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davidcassin1968 wrote a review Yesterday
Dublin, Ireland65 contributions66 helpful votes
we have another visit to the Sun suites and enjoyed it so much again.we got upgraded and a bottle of wine for our 12th visit.it was really appreciated.again the staff and cleanliness of the place was brilliant.i cant say enough about this great hotel and we will be back.so close to the center.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: loads of beds available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jeanettew24 wrote a review Yesterday
United Kingdom46 contributions39 helpful votes
I don’t actually know how many times I’ve stayed here now! Still immaculate! This time we stayed in the sun suites royal! Not much different to downstairs, apart from the rooms are bigger! Up on the top floor so 3 lifts to get too but no problem. We have two 8 yr olds and we had breakfast included so was handy to be next to the pool and the restaurant. Breakfast options were plenty! Omelettes, fresh salad, full English, all the pastries you could want and I’ve never seen so many options of jam! Continental options Inc fruit, yoghurt and all the meats etc too! Coffee was fab and so many cereals. The balcony’s as ever are a huge bonus! The sun is there from rise to set and it really is so hot on the balcony a little sun trap! We didn’t have a bath just a shower! The water does run cold if you stay in too long, I believe about 30litres then you need to wait half hour for it to heat again! There are hair dryers in the room, but they aren’t great so take your own! If you’re planning on taking the kids be mindful that there are two European single beds in the main room then the beds for the kids is the fold out bed in the sitting room! It’s not ideal if you have teenagers so you may want to book two rooms if that’s the case! Our kids decanted the mattresses and slummed it on the floor in the bedroom with us! They didn’t want to sleep in a sep room anyhow so suited us fine! Ample wardrobe space and an adequate kitchen!! No oven though! You are 2mins from Morgan Mall the newly built shopping area and a 5 min walk to the main square! As many pubs n restaurants as you could need! Do visit the Chinese Buffett and the sixty nine bar! On that level is a bakery I think it’s called Delilah’s and it’s unreal! Cheap as chips and just like home! They also do the best chips and curry sauce! The beach is a 15 min stroll to Puerto Rico beach and 30mins around the mountain to amadores! This was the first year at xmas ever that we had two days of rubbish weather! But other than that typically Xmas times it’s lovely! Maybe need a cardi for the evening that’s all! The bar in the hotel has happy hour and the staff are lovely! They also have an in house shop and bakery! Best bread around! For places to stay and value for money in Puerto Rico you can not beat the Terrazamar! We have already booked for this year for xmas 23!! The whole team here from reception, to shop even the lifeguards are just lovely! Will always remain my favourite!
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded yesterday
Dear Janettew24 Thank you for helping us improve with such a nice report. Hope to see you soon again. Kind regards. Terrazamar reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gill D wrote a review 5 Feb
Liverpool, United Kingdom16 contributions10 helpful votes
We are staying here at the moment and Disappointed that when you have a shower the water runs cold after 3 minutes . Told by reception that you only get 30 litres of water before it runs cold !! Then 15 /20 minutes to heat back up again .. We've been to Gran Canaria many times & have never had problems In any of the previous hotels. Disappointed as this hotel was highly recommended to us .
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded yesterday
Dear Mrs Gilldrill114 Thank you for taking your time to help us improve. We are hands on the matter. Kind regards Terrazamar reception.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sylvia T wrote a review Jan 2023
Wrexham County, United Kingdom27 contributions54 helpful votes
Enjoyed our 2 weeks spent in the Royal Suites Our second visit and once again first class service from reception and maids daily first class.Looking forward to our return visit.Found the location and use of the lifts great as we are both coming 77 and the use of the bottom gate a godsend..
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 6 days ago
Dear 272sylviat Thank you for taking your time to help us improve. Hope to see you soon. Kind regards Terrazamar reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shirley M wrote a review Jan 2023
Perth and Kinross, United Kingdom3 contributions4 helpful votes
Can't fault these apartment spotless clean Staff very helpful Pool was very good snack bar life gard Large balcony Deserves more than 3 star Up at 5.30 am staff cleaning outside hand rails ect Good changing rooms with lockers
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 2 weeks ago
Dear shirleytmcconnell Thank you for taking the time to write such a nice review. Kind regards Terrazamar reception.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trevor J wrote a review Jan 2023
Morecambe, United Kingdom64 contributions40 helpful votes
stayed here early January 2023, absolutely lovely clean airy accommodation with amazing sized balcony and views, staff were always pleasant and cheerful, rooms were cleaned daily, kitchen was ample sized with double ring, kettle, toaster, microwave and large fridge freezer,although on 7th floor access was easy with many lifts, our balcony on room (1703 I think) received 8 hours direct sun daily you could not wish for more, the bar areas are lovely and clean as is the whole of Puerto Rico, I would love to stay here again and probably will ASAP.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 2 weeks ago
Dear Trevor J Thank you very for helping us to improve with yor comments. Kind regards Terrazamar reception.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vikmac wrote a review Jan 2023
Southampton, United Kingdom15 contributions29 helpful votes
Absolutely loves this hotel, friendly staff, amazing location, pool was fab, room amazing, comfy beds. Location was good to the malls and a nice walk to the beach. We’ve just booked to come in sept 2023 and hope we get top floor terrazamar again 😁
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 4 weeks ago
Dear vikmac Thank you very much for nice words. We hope to see you again in September. Kind regards Terrazamar reception.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndyEmbo wrote a review Jan 2023
57 contributions33 helpful votes
+1
We recently stayed at Servatur Terrazamar and Sunsuites this was our first visit and we have already booked to return in May, we come to Gran Canaria 4 or 5 times a year and always stay in Taurito so were apprehensive about staying somewhere new but this is a fantastic hotel! My partner recently had surgery and everyone made sure we were okay! The reception staff are amazing (possibly the best ever) nothing was too much bother for them always happy to help it was so refreshing to be so well looked after! All the staff are friendly polite and professional I am so glad I have found this hotel! Our lovely housekeeper knocked our door 5 days out of 7 to make sure our apartment was kept spotlessly clean! The location of the hotel is great right on the doorstep of the lovely Mogan Mall. I highly recommend this hotel you will not be disappointed ⭐️⭐️⭐️⭐️⭐️
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 4 weeks ago
Dear AndyEmbo Thank you very much for nice words. We hope to see you again in May. Kind regards Terrazamar reception.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SH wrote a review Dec 2022
4 contributions1 helpful vote
Excellent value, good, spacious, clean hotel. Massive balconies which get sunlight all day. Only issue we encountered was that one night when we came home our door lock had stopped working. However, reception had got an electrician out to fix it within half an hour. Beds were very comfy as well. Didn't seem to be any air con, which isn't a problem in December but would be in summer. Although the middle room had an over head fan.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 1 Jan 2023
Dear Stuart H. Thank you for taking the time to help us improve with your comment. Kind regards Terrazamar reception.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christina Ø wrote a review Dec 2022
Tonsberg, Norway11 contributions2 helpful votes
Really good Hotel! We ate lunch at the poolbar every day and all of us loved both the food and the drinks. We was 7 people from 2 to 80 years old and all of us was enjoying the food. The hotell massage was also Genius, my back hurted and i called and she was ready by 5 min. Everybody happy!
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Happy hour by the pool 11-12 and 15.30-16.30 ! The best mohjitos !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Servatur Hotels, Marketing at Servatur Terrazamar & SunSuite
Responded 27 Dec 2022
Dear 781Christina_ Thank you so much for rating Servatur Terrazamar & Sun Suite with a 5/5. It means you enjoyed your stay with us, which makes us very happy. Comments like yours help us everyday to keep improving. Thank you so much for your words. On other hand, we wish to be your next option on your next holidays. It would be such a pleasure to help you in all you need. Kind regards, Servatur Terrazamar & Sun Suite.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$61 - US$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
servatur aparthotel terrazamar sunsuite hotel puerto rico
LOCATION
SpainCanary IslandsGran CanariaPuerto Rico
NUMBER OF ROOMS
306
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SERVATUR TERRAZAMAR & SUNSUITE: UPDATED 2023 Resort Reviews, Price Comparison and 1,187 Photos (Gran Canaria, Canary Islands) - Tripadvisor

Frequently Asked Questions about Servatur Terrazamar & SunSuite
Which popular attractions are close to Servatur Terrazamar & SunSuite?
Nearby attractions include Piccadilly Music Pub (0.4 km), Xtreeemz Sports and Music Bar (0.3 km), and The Shamrock Bar (0.3 km).
What are some of the property amenities at Servatur Terrazamar & SunSuite?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Servatur Terrazamar & SunSuite?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Servatur Terrazamar & SunSuite?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Servatur Terrazamar & SunSuite?
Yes, free parking is available to guests.
What are some restaurants close to Servatur Terrazamar & SunSuite?
Conveniently located restaurants include Sushi Crazy, VIP Pizza, and Auntie's Kitchen Gc.
Are there opportunities to exercise at Servatur Terrazamar & SunSuite?
Yes, guests have access to a pool during their stay.
Does Servatur Terrazamar & SunSuite have airport transportation?
Yes, Servatur Terrazamar & SunSuite offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Servatur Terrazamar & SunSuite?
The staff speaks multiple languages, including English, Spanish, Swedish, and Norwegian.
Does Servatur Terrazamar & SunSuite have any great views?
Yes, guests often enjoy the ocean view available here.
Is Servatur Terrazamar & SunSuite accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.