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Gloria Palace Amadores Thalasso & Hotel

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Calle La Palma, 2, 35139 Puerto Rico, Gran Canaria Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (5459)
360
Panoramas (47)
Room & Suite (1055)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 70 hotels in Puerto Rico
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Located between the beaches of Puerto Rico and Amadores, Gloria Palace Amadores Thalasso & Hotel is built on a cliff top and integrated into the landscape, providing spectacular views over the ocean from all parts of the hotel. Built in 2004, the hotel boasts one of Europe's best equipped thalassotherapy centres. In just a few years, the elegant surroundings and top class, friendly service have made it one of the most popular hotels on the Island.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Rooftop terrace
Baggage storage
Concierge
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Telephone
Refrigerator
Flatscreen TV
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, French, Spanish, German and 1 more
7530Reviews1104Q+A100Room tips
Traveller rating
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Popular mentions
Lynne H wrote a review 19 Jan
3 contributions
This was our second time in the hotel. We had a sea view this time and the sunsets did not disappoint. The rooms are huge as are the baconies with 2 sunbeds as well as a table and chairs. The staff are very friendly and helpful. The food is really good with a variety of options. Big shout out to Mounir in the restraunt. Really nice guy and knew our drinks order from the first evening. A nice personal touch considering how busy the restraunt was. All the staff were wearing masks and really good at reminding guests if they weren't wearing theirs. The only thing wrong with this hotel was the shower/bathroom had no door. There was a glass door, which was still see through, on the toilet but not for the shower. This was a bit odd. So when one person was in the shower the other sat on the balcony to give a bit of privacy. Overall though we really enjoyed our stay
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Date of stay: January 2022Trip type: Travelled with friends
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Response from GLORIA TH THAL, Director General at Gloria Palace Amadores Thalasso & Hotel
Responded 2 days ago
Dear Lynneh, Many thanks for the excellent review posted recently and for taking the time to share your experience. We are delighted to read all the little touches we provide were a success and that the service you received from the Gloria Thalasso & Hotels team was so well received. It would be an honor for us to seeing you again in our hotel and to make your rest time as pleasant as possible. Best regards, Alberto Freniche Gloria Palace Amadores Thalasso & Hotel **** Director/Manager
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callaghan wrote a review 19 Jan
Ireland2 contributions
We visited in October and December our 1st holiday post covid! Both times were fantastic. We really couldn’t fault this hotel and service. Hotel is very covid consious and we felt safe at all times. The New Years gala was so well organized from start to finish. The service was impeccable especially mounir In the restaurant and bar, he went above and beyond for us, he really is a credit to your team. Conor and marina do a fantastic job entertaining so many guests every day and night. On both our visits These guys never stopped day in and out and have such passion for their job. The whole experience was fantastic. We are visiting this hotel over 10 years and it’s great to see that their standards have not dropped and they take so much pride in their hotel. In these uncertain times they exceeded our expectations and We cannot wait to return this year.
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Date of stay: December 2021Trip type: Travelled with family
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Response from GLORIA TH THAL, Director General at Gloria Palace Amadores Thalasso & Hotel
Responded 2 days ago
Dear Trail12254294522, From Gloria Thalasso & Hotels, we thank you for choosing us to spend your holiday in Gran Canaria and for using a few minutes of your time to share your experience. We look forward to welcoming you again at our hotel soon. Best regards, Alberto Freniche Gloria Palace Amadores Thalasso & Hotel **** Director/Manager
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Tony Douglas wrote a review 18 Jan
Ipswich, United Kingdom8 contributions4 helpful votes
+1
We read many reviews regarding this hotel so let me deal with how we found some of the complaints made by others. Lifts - As far as I could see there were 8 lifts in total covering 4 blocks. Our block had 3, one of which was out of order for the entire time we were there. However, the other 2 were fine and any time we used the others they were all working. Shower/toilet - Some mentioned that the toilet had a glass door and you could see in. Our room the toilet had a glass door but as the toilet was behind a wall the only way you could see in was if you went to the door and looked. Most hotel bathrooms are open plan anyway. Our room was well kept by the staff and was quite big. The view was outstanding and the balcony was big enough for 2 loungers and a table and 2 chairs. There was a huge variety of food, although we never tried the lunch menu, breakfast and dinner had hot and cold buffet items as well as items cooked to order by the chefs, bacon, sausage, eggs and pancakes for breakfast and steak, chicken, pork, lamb chops etc. Each night had different items but suffice to say that every wife, who is quite a fussy eater, find something to eat every day. As we were all inclusive we didn't have to worry about paying for drinks. There is a QR Code on each table in the different bars which let you know what drinks were included, and there was more than enough for us. I drank mostly Amstel although Cruzcampo was also available. There were plenty of spirits available, for wine drinkers it was by the glass, house red or white. Cocktails were also available. The hotel is very covid conscious and staff would challenge guests not wearing masks in the hotel. However, at times this appeared to be quite abruptly done, although this could be a cultural thing. There was also a bit of inflexibility when the Pool Bar closed early due to the weather and the main bar not allowing guests to get drinks until the set opening time. All in all however this lived up to its 4* rating and we would certainly come back here.
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Date of stay: January 2022Trip type: Travelled as a couple
Room Tip: Gran Canaria is very hilly so unless you are very fit then you need to get a taxi to go anywhere.
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1 Helpful vote
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Response from GLORIA TH THAL, Director General at Gloria Palace Amadores Thalasso & Hotel
Responded 3 days ago
Dear TonyDoug, Thank you for taking the time to share your experience. Thank you for mentioning some points that we could improve. We have taken notes of your comments. It is important for us to receive feedback from our guests in order to improve and maintain our standards. It would be an honor for us to seeing you again in our hotel and to make your rest time as pleasant as possible. Best regards, Alberto Freniche Gloria Palace Amadores Thalasso & Hotel **** Director/Manager
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Avril Hills wrote a review 18 Jan
1 contribution
We stayed here for 10 days from the 23/12:21 the hotel is fantastic, very clean, food very good, all staff friendly and helpful, Christmas gala dinner and New Year’s Eve gala dinner and party was suburb, the staff worked so hard to make everything so perfect, we had a couple of minor problems with our room but they were attended to promptly, only 2 slight faults one being waiting for the lifts and a couple broke down for a couple of days and two it would be better if there was a bigger choice for snacks on the all inclusive. We loved it so much we will be returning this Christmas and New year. Thank you to all the staff for a wonderful stay,
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from GLORIA TH THAL, Director General at Gloria Palace Amadores Thalasso & Hotel
Responded 3 days ago
Dear Avrilh, Thank you for taking the time to share your experience. Our aim is to ensure that each and every guest has a memorable stay with us and it is wonderful that we did this for you. Thank you for mentioning some points that we could improve. We have taken notes of your comments. It is important for us to receive feedback from our guests in order to improve and maintain our standards. We look forward to welcoming you again at our hotel soon. Best regards, Alberto Freniche Gloria Palace Amadores Thalasso & Hotel **** Director/Manager
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Steve H wrote a review 14 Jan
5 contributions1 helpful vote
Stayed here for a couple of weeks in October and I've waited a while to review, to see if my opinion improved....unfortunately it hasn't! First of all the plus points...amazing views from the pool and restaurants, the hotel was scrupulously clean. The area is great - Puerto Rico is a busy place within 10-30 minutes walk, the ferry boats to Puerto Mogan (and its market on Friday) were fun....and dolphin trips are a must! ..and the bad bit...The hotel is not the most attractive, being basically built onto the side of a cliff (as can be seen in the photo) relying on a complex of different lift systems to service 4 blocks above and below large pool areas with a central reception and dining areas, and a further separate lift system to the 'beach' promenade accessed by a tunnel under the coast road. The lift systems sadly appear not fit for purpose - either long waits, or simply not functioning...and in both situations you've got to take the stairs - i genuinely was gasping for breath on occasions!...and not helped by having a bedroom at the edge of the hotel furthest from any lifts. A reasonably good hotel, seriously let down by the design which sadly I'm unlikely to return to.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
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Response from GLORIA TH THAL, Director General at Gloria Palace Amadores Thalasso & Hotel
Responded 6 days ago
Dear Guest, Thank you for choosing Gloria Palace Amadores Thalasso & Hotel **** and sharing your feedback on Tripadvisor. We deeply regret that we did not meet all your expectations and even though you enjoyed some aspects of your holidays, we are sorry that most of your review is negative. Your valuable feedback will be shared with managers responsible for mentioned departments and taken into account. Customers' satisfaction is of the utmost importance for us. Therefore, we will evaluate all your comments with the aim of continuing to improve our services and facilities. We would be more than grateful if you could give us another chance in the future. Kind regards, Zuzanna Stepien Guests Relations Manager Gloria Palace Amadores Thalasso & Hotel****
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PRICE RANGE
US$115 - US$271 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gloria palace amadores thalasso hotel puerto rico, gloria palace amadores thalasso and hotel, gloria palace amadoresthalasso hotel, gloria palace amadoresthalasso mogan, hotel gloria palace amadores, amadores gloria palace, gloria palace puerto rico
LOCATION
SpainCanary IslandsGran CanariaPuerto Rico
NUMBER OF ROOMS
392
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Frequently Asked Questions about Gloria Palace Amadores Thalasso & Hotel
Which popular attractions are close to Gloria Palace Amadores Thalasso & Hotel?
Nearby attractions include Charlie'z Bar aka Charlie'z & Friends (0.4 km), Bonnie&Clyde Show Bar (0.3 km), and Mercado Agricola (0.4 km).
What are some of the property amenities at Gloria Palace Amadores Thalasso & Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Gloria Palace Amadores Thalasso & Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Gloria Palace Amadores Thalasso & Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Gloria Palace Amadores Thalasso & Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Gloria Palace Amadores Thalasso & Hotel?
Conveniently located restaurants include Vivaldi Restaurante Italiano, Taj Palace III, and Pizzicato.
Are there opportunities to exercise at Gloria Palace Amadores Thalasso & Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Gloria Palace Amadores Thalasso & Hotel have airport transportation?
Yes, Gloria Palace Amadores Thalasso & Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Gloria Palace Amadores Thalasso & Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Gloria Palace Amadores Thalasso & Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Gloria Palace Amadores Thalasso & Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.