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Caprici Verd

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Caprici Verd
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573 Reviews from our TripAdvisor Community

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Showing 223: English reviews
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New Malden, United Kingdom
Reviewed 3 weeks ago

We joined a tour group and flew to Barcelona.When we got to the hotel our room was very cold. We fiddled with the thermostat and it did nothing to elevate the ambient temperature. The floor was made from ceramic tiles so we raided the other bed in the room for extra bedclothes and put the towels from the bathroom on...

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Helpful?
Thank Jan W
Patricia S, Manager at Caprici Verd, responded to this review

Dear Jan W, Thank you for your sharing your opinion with us. We are very sorry to have failed to meet your expectations in the restaurant. The christmas menu is known by the travel agency and we thought they would give you the details so you could be aware of any diet issues. We are very sorry to hear this...

Liverpool, United Kingdom
Reviewed 4 weeks ago

Hotel pleasant. Staff helpful but food was a disappoinment. Food was always lukewarm, at best. Christmas dinner involved no choice whatsoever, apart from dietry requirements, and was cold. A queue of guests formed to warm their food in the microwave! Not quite what you expect in a four star hotel.Nearly all the guests echoed these comments about the food but...

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Helpful?
Thank carolclassic
Patricia S, Manager at Caprici Verd, responded to this review

Dear Carolclassic, Thank you for your sharing your opinion with us. We are very sorry to have failed to meet your expectations in the restaurant. We are always working to improve our services. If you decide to book with us again, which we hope, we will try to make your stay even more enjoyable. Best regards, Management Team Caprici Verd

Plock, Poland
Reviewed 11 January 2017

Well placed near the sea, but doesn't have private beach tough beacuse of the train station in front of it. Trains aren't annoying though. Service is great, food is tasteful, rooms are nice and clean.

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Helpful?
Thank Chris D
Patricia S, Manager at Caprici Verd, responded to this review

Dear Chris D, Thank you for taking the time to write a review about your experience. It is a pleasure to learn that you enjoyed our hotel and that the service is great, food is tasteful and the rooms are nice and clean. I look forward to welcome you back at Hotel Caprici Verd in Santa Susanna. Kind regards, Management...

Onesti, Romania
Reviewed 2 December 2016

Our first holiday spent in Spain was in August 2008! We choose to go on Costa Brava, near Barcelona, an exquisit city, in my opinion! Our accommodation was at Caprici Verd hotel, a new, big and modern hotel who offered us everything we need, the staff is, also, very nice and kindly, so we had a great and wonderful holiday!...

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Helpful?
Thank claudiacarausu
Patricia S, Manager at Caprici Verd, responded to this review

Dear Claudiacarausu, Thank you for sharing your experience with our hotel. It is very nice to hear that you had such a memorable holiday. We are hoping to welcoming you again at our hotel! Best regards, Management Team Caprici Verd

Reviewed 24 October 2016 via mobile

Went to this hotel for a short weekend away with family. Great location and enough to do with the family. Buffet was good quality and enough options. Children were well entertained. Indoor swimming pool is not big but good enough for children to spent some time. Only downside for us was that dogs (under 8 kg) are allowed and we...

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Helpful?
Thank hjk1979
Canterbury
Reviewed 11 October 2016

We had a great time at this hotel. It was recommended by friends and I can honestly say we were not disappointed. All members of staff were friendly and helpful. The hotel was clean and tidy. The restaurant catered for all tastes and food was hot and plentiful. Our room was on the top floor of the hotel and over...

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Thank Dave5348
Sunderland, Wearside
Reviewed 24 September 2016

We went with Newmarket holidays , half board basis, good breakfast choice however the evening meal was a little repetitive, buffet style. Room spacious and clean with a good shower area in the bathroom. We were in room 310 which did have a balcony but the view was over the car park at the side of the hotel. Staff were...

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2Thank sootynsox
Reviewed 22 September 2016 via mobile

1st of all I have to say a big thank you to Patrick on reception for getting us a great room with a sea view what a lovely guy who would do anything to help you if he can, the hotel itself is lovely with a great pool and very clean, and the food was very good with lot's of...

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1Thank Philip H
Reviewed 13 September 2016 via mobile

We stayed for a short break here as half board. Food was good and as vegetarian we got bored after a few days so just ate out. Our room wasnt cleaned 1st day but reception sorted it out as soon as possible. Otherwise they were cleaned well and towels changed too. We had an early morning transfer on return and...

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1Thank Hema V
Reviewed 7 September 2016 via mobile

Arrived at 3.45am after a missed transfer .feeling tired but the reception soon sorted us out .had a room 111 opened the door to find food wrapped up on the side with water yogurt and fruit .lovely thought . Room was very clean spacious and flat screen TV. Perfect. Following day meet staff all very friendly 2 particular Edu and...

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Helpful?
Thank Mark W
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this review

Dear Guest, First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor. We are very pleased to know that you enjoyed your stay with us. Your review helps us to learn in what areas we can improve and to maintain our standards in those that we do correctly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
  • Babysitting

Additional Information about Caprici Verd

Address: Avda del Mar 3, 08398 Santa Susanna, Spain
Region: Spain > Catalonia > Province of Barcelona > Santa Susanna
Price Range: $71 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Caprici Verd 4.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Caprici Verd Santa Susana
Caprici Verd Santa Susanna, Spain
Hotel Style:
#1 Green Hotel in Santa Susanna
#9 Luxury Hotel in Santa Susanna
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Questions & Answers

Here's what travellers have asked, with answers from Caprici Verd staff and other travellers.
48 questions
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Questions? Get answers from Caprici Verd staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a luxury room.”
 of 5 bubbles harryfoy1971, 5 Aug 2016 | Read review
“Rooms, 154, 254, 354 and 454 are excessively rooms with a wet room great for wheelchair users like myself!”
 of 5 bubbles 661lyndah, 21 Jul 2016 | Read review
“upgrade to Premium rooms, well worth it!!”
 of 5 bubbles Gaztaz, 6 Jul 2016 | Read review
“We chose a room overlooking the pool and it was not at all noisy”
 of 5 bubbles kareno909, 27 Jun 2016 | Read review
“Don't have a room on the 1st floor”
 of 5 bubbles Lizatom, 11 Jun 2016 | Read review
5 of 5