We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Mercury

20/05/2017 21/05/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hotel Mercury
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

667 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 305: English reviews
Start your review of Hotel Mercury
 Click to rate
Reviewed 6 days ago NEW

I arrived home yesterday from a five night all-inclusive stay at Hotel Mercury with my husband and sister in law. First of all - I am absolutely perplexed by the negative comments surrounding the food - in our opinion it was truly fantastic. Enormous choice! My only comment would be that the puddings were strange, however for £270 per person...

Thank Emily D
Reviewed 1 week ago

We arrived to the Hotel in early afternoon, after glitch with the rooms we have been told that we can't have a lunch as its finishing in 15 min?! As a group of 11 with 5 kids and 2 elderly its not what you want to hear! Room are very,very basic with single beds and no room for storage ,...

Thank Kasiasmith27
Reviewed 1 week ago

Just spent a week here, lovely clean hotel, friendly staff, comfortable rooms. Food fine for meat eaters but myself and my 2 daughters are vegetarians and one of them has coeliac disease so we really struggled with food although they did manage to find some gluten free bread for her. We lived on salad and chips for the week. Overall...

1Thank Catherine N
Reviewed 2 weeks ago via mobile

I went to this hotel in july with my family of 5. We arrived at night and were understandably tired and hungry. We were rudely greeted by the reception staff and eventually got our rooms sorted. Me, my husband and my youngest daughter daughter had one room, while my 2 older daughters (13 and 17) shared a room. Because of...

Thank Abbie h
Reviewed 4 weeks ago via mobile

The hotel itself was nice enough. Staff were grumpy, and rude. Food was worst I have ever had. We ended up eating out even though we had all inclusive. Entertainment was shocking. Pool was nice but very crammed with sunbeds

Thank Kat198789
Reviewed 8 March 2017 via mobile

My wife and I came for 4 nights, upon arrival the gentlemen on the reception desk was very helpful, however the very next morning we had an issue with our room as we were provided twin beds!! So we had gone to reception where there were 2 very arrogant ladies who weren't very helpful or welcoming or pleasant they told...

2Thank Mujahid R
London, United Kingdom
Reviewed 2 December 2016

We stayed there in September and had a great time. Everyone spoke English very well, was very accommodating and friendly. We checked in very late around 3am, and we actually got two single beds, but the night porter said he can't do anything then but it can be sorted the next morning, which it swifty was. Nice food considering how...

2Thank S6176KZianm
Newcastle-under-Lyme, United Kingdom
Reviewed 27 November 2016 via mobile

The hotel was clean, the staff were friendly and the food was very tasty... especially the breakfasts. My daughter loved the snack bar in particular. The entertainment was alright but nothing overly special. The animation team were friendly but the activities were somewhat repetitive. Thoroughly enjoyable week but I feel was very expensive for what it was (its was in...

Thank Rosesarered31
Birmingham, United Kingdom
Reviewed 31 October 2016 via mobile

The overall build of the hotel is nice, it's situated in a lovely area. Many bars, restaurants and activities near by. Lidl is around a 15min walk away which is convenient. The hotel staff are friendly, the rooms were clean. Towels and bedding were changed daily, the room includes a mini fridge which is handy. My only fault with the...

3Thank shennyp1
Leicestershire, United Kingdom
Reviewed 27 October 2016 via mobile

Bad ..... very bad worst hotel on the costa brava by far horrible staff Rubbish food ..... should sack them all and start again You should be ashamed of yourselves Promise change of room that never happens Bar man grumpiest person in Spain A disaster .... expecting Gordon Ramsey to appear any minute and sort them out

2Thank alex j

372 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (372)
Hotel & Grounds (62)
Pool/Beach Area (28)
Dining (7)
Bathroom (23)
Room/Suite (50)
View from Room (31)
Family/Play Areas (2)
Business Centre/Function Rooms (2)
Other (167)
20/05/2017 21/05/2017
Hotels you might also like...
Travellers also viewed these Santa Susanna hotels
0.2 km away
Aqua Hotel Onabrava & Spa
Aqua Hotel Onabrava & Spa
#2 of 21 in Santa Susanna
1,393 reviews
0.6 km away
Santa Susanna Resort
Santa Susanna Resort
#14 of 21 in Santa Susanna
2,198 reviews
0.7 km away
Aqua Hotel Aquamarina & Spa
Aqua Hotel Aquamarina & Spa
#4 of 21 in Santa Susanna
1,087 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Caprici Verd
Caprici Verd
#11 of 21 in Santa Susanna
587 reviews
0.9 km away
H.TOP Royal Sun
H.TOP Royal Sun
#13 of 21 in Santa Susanna
969 reviews
0.8 km away
ALEGRIA Mar Mediterrania
ALEGRIA Mar Mediterrania
#1 of 21 in Santa Susanna
993 reviews
Show Prices
Show Prices
Show Prices


  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Conference Facilities

Additional Information about Hotel Mercury

Address: Avenida del Mar 2 s/n, 08398 Santa Susanna, Spain
Region: Spain > Catalonia > Province of Barcelona > Santa Susanna
Price Range: $67 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercury 4*
Number of rooms: 299
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Hotwire, TripOnline SA, Cheap Tickets, Hotel.de and HotelQuickly so you can book your Hotel Mercury reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercury Hotel Santa Susana
Hotel Mercury Santa Susanna, Spain
Hotel Style:
#11 On the Beach Hotel in Santa Susanna
#12 Luxury Hotel in Santa Susanna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercury staff and other travellers.
53 questions
Ask a question

See all questions (53)

Questions? Get answers from Hotel Mercury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool site above third floor otherwise is very very loud”
Kasiasmith27, 19 Apr 2017 | Read review
“Try to get a room facing the pool or the fields/beach, not facing the opposite hotel, as could get loud.”
S6176KZianm, 2 Dec 2016 | Read review
“NEVER, never stay on the first floor unless you like smoke in your room and loud voices late at night....”
Vjp66, 12 Oct 2016 | Read review
“best room over pool are good views”
trude64, 10 Oct 2016 | Read review
“Ask for a high floor room as they tend to be quieter”
TheFyldeBlackpool, 8 Oct 2016 | Read review
5 of 5
No availability for your dates from these sites
* /night
View Deal
View all 7 deals
Prices are for 1 room, 2 adults
Change dates